Zendesk

8 Young Tech Stocks That Are Crushing The Market | Investopedia

Tech-oriented investors who worry about limits to growth among the biggest names, such as members of the FAANG and FAAMG groups, might do well to …

Personal Finance

Explore Slack Apps With Actions

Turn your conversations into action<p>Create a task, comment, or follow-up from any Slack message. <b>Actions</b> make it quick and simple to kick off the next …

Project Management

Tech Moves: Buerk Center director resigns; UiPath taps Microsoft vet to lead new office; and more

<b>Rob Adams</b>, the director of the University of Washington’s <b>Buerk Center for Entrepreneurship</b>, has resigned from that role, GeekWire has learned. His …

Startups

Zendesk intern: ‘I never felt like I was stuck with the grunt work’

When you’re starting an internship, there can often be a worry at the back of your mind that you’ll be on coffee duty.<p>Applying for an internship can …

Employment

Best helpdesk software of 2018

1. Zendesk Support<p>2. Freshdesk<p>3. Zoho Desk<p>4. Kayako<p>5. Jira Service Desk<p><b>Read on for our detailed analysis of each service</b><p>Technology permeates our …

Project Management

Kustomer gets $26M to take on Zendesk with an omnichannel approach to customer support

The CRM industry is now estimated to be worth some $4 billion annually, and today a startup has announced a round of funding that it hopes will help it take on one aspect of that lucrative pie, customer support. Kustomer, a startup out of New York that integrates a number of sources to give support …

Business

Zendesk competitor gets $26M in funding

Zendesk (NYSE:ZEN) competitor Kustomer has raised $26M in Series B funding led by early Zendesk investor Redpoint Ventures. Canaan Partners, …

Startups

Zendesk Launches Workflow and Collaboration Tools to Help Enterprises Deliver Better Customer Experience at Scale

As part of its continued growth in the enterprise market, Zendesk, Inc. (NYSE: ZEN) today launched new collaboration and workflow tools designed to help large companies respond to customer needs quickly and easily.<p>Historically, large companies have been hampered by cumbersome and complicated …

Customer Experience

Software automation platform Azuqua lands Adobe, Zendesk and others for new partner program

Say you’re a software company needing to roll out a bunch of new features — and fast. One big customer is threatening to walk. Others are trying in …

Cloud Computing

What is Slack Actions and How Can It Help Your Business?

The integration of apps within Slack are becoming more intuitive thanks to the new tool it just launched called Actions. Any Slack message can now be …

Project Management

Zendesk Recognized as a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center

SAN FRANCISCO--(BUSINESS WIRE)--<p>Zendesk, Inc. (ZEN) announced today that for the third year in a row, Gartner Inc. has named the company a Leader in …

San Francisco

Slack debuts action buttons, which let 3rd-party devs make Slack messages actionable with a click, with Asana, Jira, Pocket, Zendesk among launch partners

Health Care Industry

SS&C declares $0.07 dividend

SS&C (NASDAQ:SSNC) declares $0.07/share quarterly dividend, in line with previous.<p>Forward yield 0.56%<p>Payable June 15; for shareholders of record June …

Investing

Stifel raises its Zendesk target to 9% downside; shares +2.8%

Stifel maintains a Hold rating but raises its Zendesk (NYSE:ZEN) price target from $45 to $50.<p>The new target represents a 9% downside to yesterday’s …

Investing

"If you don’t ask, you don’t get": Zendesk's Amy Foo on making your career work for you

<i>Amy Foo is helping to steer a growing tech company towards the $1 billion mark in her role at Zendesk, while also ensuring the firm supports plenty</i> …

CSR

Zendesk Launches Zendesk Suite and Zendesk Connect

Helpdesk software vendor Zendesk today announced two new products designed to help companies better serve customers. The first product, Zendesk Suite, will reportedly bring chat, email, and other customer support channels under one unifying platform. The second product, Zendesk Connect, is designed …

Customer Experience

Zendesk rolls out new products for more integrated customer service

Zendesk Suite provides omnichannel support while Zendesk Connect uses data to provide more proactive, personalized service.<p>Zendesk on Thursday is …

Customer Experience

Zendesk Suite packs all the company’s customer service products into one bundle

Zendesk offers a swath of products that supplement — and in some cases supplant — its clients’ customer service offerings. Until now, however, businesses had to sign up for Zendesk’s services individually, as they weren’t available in a single bundle. That changes today with the introduction of …

Tech Trends

Reconfirm Your Mailchimp List for GDPR in 10 Minutes

Hooray! GDPR is almost here! And you might be one of the thousands of businesses wondering how on earth you should reconfirm your MailChimp email …

Marketing

Constellation Brands, Zendesk, Box: 'Mad Money' Lightning Round

Here's what Jim Cramer had to say about some of the stocks during the <i>Mad Money Lightning Round</i>:<p>Constellation Brands (STZ) : "This stock's been coming …

Investing

Zendesk Stock: Buy At The High?

It might be worth getting over the emotional difficulty of buying after the run-up.<p>There's something that <i>feels</i> so wrong about buying a stock at an …

Customer Experience

The strategic CFO in a rapidly changing world - The Economist Intelligence Unit (EIU)

Jake is an editor for The Economist Intelligence Unit’s thought leadership division in the Americas. Based in New York, Jake’s areas of focus is …

CFOs

Why Zendesk, Inc. Stock Jumped Wednesday

Zendesk's rapid growth persisted in Q1 as the customer-service platform company continued to attract more large organizations.<p>What happened<p>Shares of …

Investing

Zendesk Signs Bigger Deals, Boosts Guidance

The software-as-a-service company managed a big jump in large deals in the first quarter, although higher costs weighed on the bottom line.<p>Customer …

Investing

Zendesk Earnings Beat, Gains Vs. Salesforce.com In Enterprise

<b>Zendesk</b> (ZEN) popped in high volume Wednesday as the software provider showed it picked up momentum against rival <b>Salesforce.com</b> (CRM) in reporting …

Investing

Slack gets more useful – You can convert conversations into actions like tasks, support tickets

You can now covert your Slack messages into actions like creating a task (in Asana) to creating a ticket (in Zendesk) etc to creating a lead in …

Zendesk

Zendesk shares rally as results, outlook top Street view

Zendesk Inc. ZEN, -0.35% shares rose in the extended session Tuesday after the enterprise-software company reported a surprise adjusted profit and …

Wall Street

MoviePass offers flagship package again

<i>Variety</i> reports that MoviePass is once again offering its movie-a-day package to new subscribers after sending some seemingly conflicting signals on …

MoviePass

‘I use presentation and communication skills on a daily basis’

While many people might assume technical skills are the most important asset when applying to a top tech company, your soft skills could be what sets …

Communication Skills

Zendesk beats by $0.05, beats on revenue

Zendesk (NYSE:ZEN): Q1 EPS of $0.02 beats by $0.05.<p>Revenue of $129.8M (+39.6% Y/Y) beats by $3.39M.<p>Press Release<p>Now read: <b>This David Stands Little</b> …

Business