Salesforce

StoneMor Partners sales staff dips in October, but number making sale rises

The total sales force at Oct. 31 was 728, down 11 from the end of September, but up from 703 a year earlier.<p>The number making a sale in October was …

Business

Salesforce bridges the customer engagement gap for growth at Dreamforce

Last week was Salesforce’s Dreamforce conference in San Francisco with a whopping 170,000+ attendees. Even so, what were the key takeaways?<p>Today, …

CRM

What To Watch For In Salesforce's Q3 Earnings

Last week, Salesforce announced its partnership with Google to integrate Google’s G Suite office software suite with Salesforce’s core platform, and integration of Google Analytics into Salesforce’s marketing software. Investors reacted positively, with the company’s stock price going up by 5%. …

Markets

Salesforce embraces the User Microsoft like – A Dreamforce Analysis

Now that the major waves of Dreamforce 2017 have settled, the announcements and a good part of the running commentary has been delivered, it is time …

Google Cloud Platform

Capital Creates New Ways To Connect

So you want to start your own business. Where do you start? If you’re a florist, say, you’ll need a shop and nurseries from which to source flowers, plants, pots, tools and, of course, garden gnomes. Success comes first with satisfied customers, but growth requires more.<p>Software isn’t simply about …

Marc Benioff

Google And Salesforce Form Partnership As They Seek Expansion

Google and Salesforce have formed an alliance which will see the two tech companies integrate their cloud-computing services and software solutions. …

Amazon Web Services

Salesforce CEO on equality: 'We're at a precipice'

Salesforce founder and CEO Marc Benioff tells CNN's Poppy Harlow that even after spending $6 million to ensure gender equality in pay the company is not done and says "we have a very significant issue regarding pay equality."

Gender

ZoomInfo Announces Salesforce Suite

ZoomInfo recently announced that it has expanded its technology stack with its enhanced Salesforce Suite, a data-as-a-service (DaaS) solution …

Benioff Says Web Giants Must Consider Tech's Affects for Good or Ill

NEWS ANALYSIS: Salesforce.com's CEO Marc Benioff says that internet tech giants, particularly Facebook and Twitter need to "take full responsibility" …

Enterprise Tech

Embedding apps in Quip is huge for Salesforce – here’s why

In a video interview at Dreamforce, I explain why embedding apps in Quip advances Salesforce in enterprise collaboration and conversational …

CRM

The (Second) Greatest Sales Deck and Pitch I’ve Ever Seen

It’s Salesforce and they are the godfather of strategic storytelling. Here’s why.<p>Last September, Andy Raskin wrote an amazing post breaking down the …

CRM

BA's digital transformation plans to put Salesforce at the core

British Airways (BA) is making use of cloud computing to better serve its business customers and ensure its employees around the world are better …

Digital Transformation

Microsoft and Google Turn to AI to Catch Amazon in the Cloud

It’s hard to think of a business Amazon.com Inc. dominates as convincingly as the market for cloud computing services. Andy Jassy, chief executive …

Business

Salesforce's Benioff, IBM's Rometty Weigh The Responsibility Of Nurturing AI And How It Will Change The Workforce

The rapid advance in the relationship between IBM and Salesforce has largely been driven by IBM's acquisition of Bluewolf, one of the earliest and …

Artificial Intelligence

What Google and Salesforce’s Shared Data Play Means for Marketers

On Monday, Salesforce and Google announced they are pooling data and cloud resources together, letting marketers view stats from both platforms …

Digital Marketing

Dreamforce 2017 – Michelin uses Salesforce to transform into a digital mobility business

Tire manufacturer Michelin has undergone a huge digital transformation powered by Salesforce, to help better serve its customers, keep staff happy, …

Michelin

myTrailhead platform delights Salesforce partners at Dreamforce

While Trailhead was created in 2014 specifically to teach Salesforce skills in a gamified manner, myTrailhead, scheduled to be available in 2018, is …

Learning

Salesforce new partner initiatives include sharing more tools, methodologies

As the role of partners in the Salesforce ecosystem continues to grow, the company has announced multiple new enablement initiatives for …

Innovation

Dreamforce 2017 - banishing cultural biases from the hiring process

It’s been just over a year since Salesforce appointed its first Chief Equality Officer. At Dreamforce 2017, I had the chance to catch up with Tony …

Human Resources

Consumer Goods Companies Look To Asia For Growth Optimism

Recent advertising revenue forecasts have shone a spotlight on the struggling consumer goods industry. It’s an industry — like many others — that is …

Advertising Industry

Salesforce and Google's partnership could be a boon to marketers

A new partnership between Google's analytic and cloud tools and Salesforce's CRM capabilities promises to give marketers more power.

CRM

Dreamforce 2017 - Adidas hits the ground running with AI e-commerce app

In the run up to Dreamforce, there are lots of questions that spring to mind for those of us who are regular attendees. Who will be keynoting? What …

Marc Benioff

Salesforce COO Keith Block explains how to win even if you're not one of the 'Big Five'

Salesforce CEO Marc Benioff once called Keith Block "the best sales executive the enterprise software industry has ever seen."<p>The remark came in …

CRM

Salesforce jumps after hours as fiscal 2019 guidance beats estimates

Salesforce stock rose 2.5 percent after hours on Monday after the company disclosed guidance for its 2019 fiscal year for the first time. The …

Markets

Salesforce Teams Up With Google

Salesforce plans to integrate Google’s G Suite office software into its core platform, the companies announced Monday. The “integration of Google …

Advertising Industry

Digital Transformation Digest: Dreamforce Focuses on Personalization, the IoT Implications of Broadcom-Qualcomm, and Amazon's Risky Discounting Program

<b>Salesforce focuses on the personal touch at Dreamforce 2017:</b> One of the busiest weeks San Francisco sees all year is underway, with the start of …

Internet of Things

Accenture, Vlocity Expand Partnership for Cloud Packages on Salesforce

Accenture, the $35 billion-per-year IT consulting company with more than 425,000 employees in 120 countries that influences just about all tech …

Enterprise Tech

will.i.am's tech tat biz is going enterprise, snags $117m from Salesforce

Deutsche Telekom's got a feeling about i.am+ voice assistant OmegaWould-be entrepreneur and tech magpie will.i.am's startup, i.am+, has bagged $117m …

Deutsche Telekom

Primerica Reports Third Quarter 2017 Results

DULUTH, Ga.--(BUSINESS WIRE)--<p>Primerica, Inc. (PRI) today announced financial results for the quarter ended September 30, 2017. In the third quarter, …

Finance

Salesforce aims to ease fears about artificial intelligence at this year's Dreamforce

Will artificial intelligence and new technologies help or harm the world? It’s one of many questions Salesforce is aiming to address at its …

San Francisco