Leadership

How to Be Better at the One Trait All Truly Great Leaders Possess

Leadership means having the ability to listen to others. Find out how you can become a better listener.<p>The act of listening is pretty simple.<p>Ok, technically it's not that simple, but I don't want to get into the actual logistics of sound waves and how you detect them. I just mean when you listen to …

Body Language

6 Things Every Manager Wants from Employees

No matter the company, industry, or geography, this is what every competent manager looks for in his or her direct reports.<p>Each job comes with its own set of requirements, but there are a few universal things every manager looks for in an employee.<p>To impress your manager and earn a reputation for …

Business

5 Quick Tips To Deal With Office Gossips

“Sarah” was a new manager with a difficult situation – one of her employees was an office gossip. As she was getting to know her new team and spending one-on-one time with each employee, Sarah noticed that one person’s name kept coming up, but not in a good way.<p>The employee being mentioned by …

Management

Presidential Lessons in Leadership and Business

Everyone can learn something valuable from our presidents, and entrepreneurs have more to learn than most. The 45 men who have led the U.S. are among the most powerful and successful in the history of the world. Even those whose popularity or fame have faded over the years have lessons they can …

Barack Obama

Uber CEO Orders Harassment Probe

Uber CEO Travis Kalanick has ordered an investigation into alleged sexual harassment and gender bias at the company. The probe comes after Susan Fowler, an engineer who used to work for the ride-sharing company, claimed in an online account to have been harassed by her managers. “What she describes …

Chief Human Resources Officers

Want a More Creative Team? Start by Taming Your Own Ego.

Hyper-confident leaders often get the top job, but they don't bring out the best in everyone.<p>Popular culture likes its business and political leaders larger than life. Think Steve Jobs, Elon Musk, Jordan Belfort (better known as the Wolf of Wall Street) or even President Donald Trump. It’s nothing …

Management

Leadership Monday: Gen. Mike Diamond emphasizes process to fix organizations

Mike Diamond has impressive military credentials — leading more than 27,000 in combat support operations and serving two tours at U.S. Central …

Management

What 20 Years as a Remote Organization Has Taught Us About Managing Remote Teams

In his 1974 interview with ABC News, science fiction author Arthur C. Clarke painted a picture of how computers would change our way of life by the year 2001. One of his many extraordinarily accurate predictions: “Any businessman, any executive, could live almost anywhere on Earth and still do his …

Management

An Open Letter to Uber's CEO (Re: That Horrifying Blog Post About Working for Uber)

Now's the time, Mr. Kalanick.<p>Dear Mr. Kalanick,<p>As you know, former Uber employee Susan J. Fowler published a blog post over the weekend (that has since gone viral), accusing numerous members of Uber's management team of various acts of impropriety.<p>These alleged actions include (but are not limited …

Uber

What This CEO Learned by Working in His Company's Call Center

Nothing has taught me more about running a company than simply picking up the phone and listening to my customers.<p>When you start your own business, you quickly find out that every day in the office offers valuable, if sometimes bruising, insights. Every meeting delivers a lesson; every income …

Management

The Power of Intimate Attention: How To Stand Out, Build A Tribe, And Change The World

How can you compete when you don’t have money, brand awareness, or even a track record?<p>You are a solo consultant, executive coach, or a fitness trainer. You’re an author, speaker or entrepreneur. You are an artist or musician.<p>How do you build a following? How do you build a base of raving fans who …

Management

Nadella says Microsoft must display 'enduring values'

REDMOND, Wash. — Microsoft CEO Satya Nadella says he understands the concept of America First, President Trump's stated nationalist vision.<p>That's because in his global travels, Nadella meets many leaders who ask him how his company is helping their own interests.<p>But the executive, born in India and …

Microsoft

Emotional Intelligence: Your Secret Weapon for Success in Business and Life

Ashley Zahabian had never heard of emotional intelligence, or EQ for “emotional quotient,” before she was hospitalized for severe anorexia as a teenager. After her recovery, EQ became the cause that drove her and led her down a path to positively impact the lives of thousands of others.<p>“I was …

Emotional Intelligence

Zillow CEO: How My Annual Review Went

Even CEO's have areas in which they can improve their leadership skills.<p>We do annual reviews this time of year at Zillow Group, and each employee--including me--is rated on their performance as well as their demonstration of our core values. We do 360-degree reviews, meaning managers are reviewed …

CEOs

Ten Ways Great Coaches Overcome Resistance To Change

“I just don’t know how to make this coaching stick” said a frustrated leader to me. He’s an executive coaching client and he is trying to coach a direct report to change his behavior.<p>His tone of voice reminded me of the frustration I had felt too often, when I was just not getting through to an …

Management

Organizational Distrust Is Rampant: Why Leaders Should Be Worried

Distrust is rampant. It’s worldwide. It’s pervasive across all types of organizations in the business world. Even though the trust of CEOs is at an all-time low , we can help heal the distrust that may exist in your organization and boost your trust-factor among your tribe.<p>Are you ready?<p><b>You Can’t</b> …

Business

How Switching Careers Paid Off for This COO

<i>The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely</i> …

Management

The Most Fundamental Quality A Good Coach Needs

First of all, I want to be clear I’m not talking here about coaching, say, in the NFL or the NBA, which is a whole different ballgame, so to speak, but in the business world.<p>Though there are similarities, athletic coaches have a different inspirational skillset. Operating in a more controlled …

Management

Horrific harassment story is giving the internet a new reason to #DeleteUber

It's been less than a month since ride-share company Uber faced a heavy wave of backlash that led to the "#DeleteUber" hashtag and now, after the publication of an employee's allegations of sexual harassment and HR bumbling, the hashtag is burbling back up.<p>On Sunday, Susan J. Fowler posted about …

Chief Human Resources Officers

Should I Work for a Big or Small Company?

Know the typical traits for a big business and how they tend to contrast with the experience at a smaller operation.<p>It’s impossible to say whether a company of a certain size is inherently better. If you’re considering switching jobs to either a larger or smaller workplace, your first hurdle should …

Management

Here Are 3 Immediate Changes Women Can Make For Career Success

, Women@Forbes<p>In my mission to help women follow their dreams, I interviewed Wendy Sachs, Author of <i>Fearless and Free: How Smart Women Pivot–And Relaunch Their Careers</i>. Revealing confidently she’s been fired more than once, Sachs dubs herself the “master of the career pivot:” She’s an Emmy-award …

Success

5 Must-Have Skills That Job Recruiters Look For in Every Candidate

Sometimes our clients will provide us with about five non-negotiable criteria for candidates to meet; skills they must possess or experience they …

Employment

3 Easy Ways to Improve Workplace Flexibility

Don't fit your employees into a box, but allow them the freedom to make their best work.<p>Recent research suggests that 4:00 a.m. is the most productive hour of the day. Your typical over-achiever gets up around this hour, tackles a few personal things and gets cranking on work responsibilities. Tech …

The Workplace

How To Stand Out To A Millennial Hiring Manager

Once I was asked by a Baby Boomer how they could get hired by a millennial hiring manager. Since hiring discrimination based on age is illegal in the United States, the question struck me with curiosity. Interestingly enough, workers over the age of 40 are protected from discrimination, but not …

Millennials

Give Consumers What They Want: An Engaging Story

We live in a time that is extremely beneficial for marketers. There’s no real doubt anymore about where to go to reach your audiences: Most people you’re trying to reach, engage, and influence are online. That doesn’t mean you can publish random content to any site and “engage” your audiences. But …

Storytelling

A CEO's Guide To Speaking Up In The Age of Trump

In this unprecedented political environment, business leaders are understandably wary about speaking their minds. One speaking coach says there’s a trick to standing up for what you believe in on the public stage.<p>In Hollywood, a damning Tweet from President Trump often has a positive ripple effect. …

Management

This Was A Great Company -- Until The 'Suits' Took Over

Dear Liz,<p>I have worked for my employer for almost twelve years. From 2005 to mid-2008 it was a great job and a great place to work, and then things went rapidly downhill because of the recession.<p>We laid off forty percent of our team and those of us who stayed had a very difficult time, not only …

Employment

Never Fear: 3 Ways To Stay Innovative Without Fear

Fear can be a debilitating, even crippling, emotion. When fear creeps into the workplace, whether it’s fear of making a mistake, fear of being fired or fear of conflict, it leads to decreased productivity and a lack of innovation.<p>Luckily, as CEOs and managers, we can help employees conquer their …

Business

South Florida CEOs are asked if entrepreneurs make good politicians

This week’s question: Do you think business people make good politicians? Why or why not?<p>==========<p>When business issues such as budgeting, debt, …

CEOs

Sorry, but you if you want a successful startup, you can’t wait to hire a diverse and inclusive…

Sorry, but you if you want a successful startup, you can’t wait to hire a diverse and inclusive team ¯\_(ツ)_/¯<p>Dear Startup Founder,<p>You’re stressed. …

Startups