Knowledge Management

Zendesk's New AI-Powered Knowledge Management Product Looks Set To Power Their Next Stage Of Growth

At the beginning of April, Zendesk announced that they had just hit an annualized run rate of $500 million.<p>Now, whilst it took took them seven years to reach $100 million in revenue, it has only taken them four years to reach the $500 million annualized milestone.<p>That rate of growth puts them …

Entrepreneurship

ReIT Update #10: IT Knowledge Management

One IT Colleagues,<p>This week’s ReIT progress report is the final in a three-part series focused on IT Knowledge Management work which is part of the …

UC Berkeley

What Businesses Need to Know About the Coming AI Transformation in Search

AI and machine learning are happening, and the impact is already being felt amongst businesses. Discover what you need to know and how you can stay …

Machine Learning

Remote Diagnostic Agent (RDA) 18.2 - Available Now!

Remote Diagnostic Agent (RDA) 18.2 is released. RDA is a command line-driven data collection framework that can gather product and environmental …

Command-line

Information Today Library of the Future Award

The NCSU Libraries in Raleigh, North Carolina has been selected to receive the 2018 Library of the Future Award, sponsored by the American Library …

Learning

Senior Manager, Knowledge Management Job Opening in Seattle, Washington - ALA JobLIST | Jobs in Library & Information Science & Technology

• Location: Seattle, Washington, 98101, United States<br>• Job ID: 40373177<br>• Posted: April 9, 2018<br>• Position Title: Senior Manager, Knowledge Management<br>• Company …

Librarianship

Knowledge Management in Organizations

A critical introduction<p>Fourth Edition<p>Donald Hislop, Rachelle Bosua, and Remko Helms<p>A comprehensive, multi-perspective approach to knowledge …

Oxford University Press

LEGAL TECH AND KNOWLEDGE MANAGEMENT STRATEGIES IN BANKS’ LEGAL DEPARTMENTS

Legal departments in banks can reduce costs and boost efficiency with the right strategy of investing in conventional and smart technology. In this …

Knowledge Management

Live Assembling AI-Assistant Social Networks and the Future of Money

I’m here to tell you what the future of social networks is.<p>And it involves some form of blockchain, AI, and live-assembling trust networks that …

Thought Leadership

Patrick DiDomenico - CodeX FutureLaw 2018

<b>Chief Knowledge Officer, Ogletree Deakins</b><p>Author of the book “Knowledge Management for Lawyers,” published by the American Bar Association …

Stanford University

I&O skills gap will cause 75% of organizations to experience business disruptions by 2020, says Gartner - Firstpost

<b>Mumbai:</b> Two-thirds of organisations are not adequately addressing the infrastructure and operations (I&O) skills gaps that will impede their digital …

Artificial Intelligence

Digital Transformation Is Advancing

Digital transformation is taking off across industries, although not all sectors are maturing at the same pace. A new Infosys report reveals the …

Big Data

Consultancy

Monitoring & Evaluation Specialist<p><b>Background</b><p>The project <i>Consolidation of the Electoral Process in Zambia: Support to the Electoral Cycle 2015-2017</i>, …

Project Management

Knowledge Management Systems and the Rise of Slack

Knowledge Management Systems and the Rise of Slack<i>This is the third phase of knowledge management. It happens as a by-product of getting work done,</i> …

Project Management

How Design Wise Thinking Works in Favour of a Company?

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>You're reading Entrepreneur India, an international franchise of Entrepreneur Media.<p>When any type of business - multinational or startup, old or new - fails in implementing strategies, it is most likely to be caused by a common factor …

UX Design

MTU Maintenance Starts Virtual Reality Project

MTU Maintenance has started an augmented reality pilot project at its facility in Berlin-Brandenburg. The project goes by the name “Inspection 4.0” …

Germany

New iManage Insight 10 to Enhance Enterprise Search and Knowledge Management

31 January 2018<p>iManage, the company dedicated to transforming how professionals work, today announced iManage Insight 10 for next generation …

Law (UK)

This is not the DRY you are looking for

Something went terribly wrong. We took an insightful principle about knowledge management and turned it into code nonsense.<p>“<i>Don’t repeat yourself</i>”. …

Software Development

What Is Performance Acceleration®?

At Carney we are dedicated to dramatically improving the job performance and critical mission accomplishments of individual employees, work teams, …

Human Resources

How Cognitive Computing is Shaping Knowledge Management

Cognitive computing and machine learning are going to transform knowledge management. Chatbots, cognitive search, natural language processing (NLP), …

Machine Learning

Know customers better to serve them better.

Customers today have more choice and information at their fingertips.<br>To keep your business growing, you'll need to better understand and serve your …

Project Management

AI and chatbots: Driving the future of government IT service management

INDUSTRY INSIGHT<p>Artificial intelligence is driving how government agencies will serve the public and their internal workforce in the future. Social …

Artificial Intelligence

Knowledge Management Software Market Size, Growth, Segments and Trends by Forecast to 2023

“Knowledge Management Software Marke”<p>Knowledge Management Software Market, By Type (Mobile – Android Native, Mobile – iOS Native- Forecast 2023<p><b>Market</b> …

Mobile

A Deeper Look at Content Knowledge

<i>By Kristen Vogt, Knowledge Management Officer for Next Generation Learning Challenges</i><p>K-12 education today prioritizes content knowledge over the …

Pedagogy

Cleantech +124% on share swap deal with Integrated Media

Cleantech Solutions (NASDAQ:CLNT) +124.7% premarket on news that its Vantage Ultimate subsidiary entered into a conditional share swap deal to buy a …

Business

Digital Transformation in the 4th Industrial Revolution: A tipping point for ASEAN - Asia News Center

<b>By Michelle Simmons</b> <i><br>General Manager,</i> <i><br>Southeast Asia New Markets, Microsoft Asia Pacific</i><p>I recently spoke at the INSEAD/PwC third annual Emerging Markets …

South-east Asia

A Structural Framework for Assessing Knowledge Management Implementation

5 Pages Posted: 10 Nov 2017 Last revised: 15 Nov 2017<p>King Mongkut's University of Technology - Field Robotics Institute<p>Date Written: April 8, …

Project Management

Service NSW wants to offer AI-powered services direct to citizens

First back-office, then front.

Artificial Intelligence

Knowledge Management powers digital innovation

Turns out, when companies grow to several thousand employees, and certainly several hundred thousand, it becomes necessary for someone to make sure …

Innovation

Why Knowledge is the source of our Problems

Knowledge articles are the source of our problems. As more incident tickets are attached to a knowledge article, the article rises in reuse and is …

Project Management