Harvard Business Review

Become a Better Listener by Taking Notes

Team dynamics can make or break a meeting. Have you ever been in a meeting where people interrupt each other, introduce new ideas when they should be building on the conversation, and repeat someone else’s point just to be heard? These communication issues waste time and energy, and usually lead to …

Leadership

Debunking 'Diversity' by Amplifying Inclusion

How do you want people to approach you and use your "open door policy"?<p>In business, as in biology, strength lies in difference, not similarity. According to McKinsey, the most ethnically and gender-diverse companies outperform the least diverse. In today’s global workforce, it doesn’t take …

Leadership

How Morale Changes as a Startup Grows

When we think about startup cultures, we imagine ping pong tables, kegerators, and Nerf guns. More importantly, we envision an <i>esprit de corps</i> that drives employees to happily burn the midnight oil to build the next big thing.<p>However, this startup cultural utopia invariably hits a rough patch for …

The Workplace

What Initial Coin Offerings Are, and Why VC Firms Care

The venture capital industry is beginning to take a good, hard look at a new financial instrument coming out of the bitcoin community — Initial Coin Offerings, or ICOs. Also known as “token sales,” this new fundraising phenomenon is being fueled by a convergence of blockchain technology, new …

Bitcoin

When Clinicians Know They’re Being Watched, Patients Fare Better

In the 1920s, a series of experiments were conducted at Hawthorne Works, a Western Electric telephone factory just outside Chicago, to study the effects of lighting on worker productivity. The researchers found that improved lighting increased manufacturing output – but only until the study ended, …

Health Care

How to Make Employment Fair in an Age of Contracting and Temp Work

Every day, many of us eat at restaurants, stay at hotels, receive packages, and use our digital devices with the assumption that the company we pay for these services — Hilton, Amazon, Apple, etc. — also employs the people who deliver them. This assumption is increasingly incorrect: Our deliveries …

Employment Law

How to Deal with a Chronically Indecisive Boss

Managers who can’t seem to pick a course of action — or who constantly change their minds – can be maddening. You’re left spinning your wheels, or abruptly switching directions, and your team’s credibility across the organization is likely to suffer. So how can you help a wishy-washy boss make …

Leadership

Writing Can Make You a More Influential Leader

Leaders set the standard for company communications. Make sure you're setting the bar high.<p>Information moves quickly. Tweets, blog posts, photos and more can be shared with millions of people seconds after they are created, and we can monitor global news from our living rooms in real-time. This …

Leadership

Is Your Team Coordinating Too Much, or Not Enough?

Effective teams don’t just happen — you design them. And two of the most important elements of that design are a.) the degree to which team members are interdependent — where they need to rely on each other to accomplish the team task, and b.) how you’ll actually coordinate that …

Leadership

Stop Mindlessly Going Through Your Work Day

How often have you looked at the clock stunned because even though you’ve been scrambling all morning, it’s now noon and you have no idea where the time went or what you’ve <i>actually</i> accomplished? There are sound reasons why it’s so hard for us to stay focused — and fortunately there’s research that …

Productivity

Incentives Don’t Help People Change, but Peer Pressure Does

What motivates people to change the way they work? When organizations introduce new processes or systems, or when they want to stimulate performance for certain business practices, they often assemble dedicated task forces, assign them specific goals, and identify deadlines and financial …

Health Care

Tech industry employees: We have a diversity problem?

A new report from Atlassian shows a gap between the perception and reality of diversity in tech.<p>If the first step is admitting you have a problem, the tech industry might be further behind than we thought.<p>An overwhelming majority of tech employees -- 94 percent -- say their teams, companies and the …

Silicon Valley

How Utilities Are Using Blockchain to Modernize the Grid

In New York state, neighbors are testing their ability to sell solar energy to one another using blockchain technology. In Austria, the country’s largest utility conglomerate, Wien Energie, is taking part in a blockchain trial focused on energy trading with two other utilities. Meanwhile in …

Renewable Energy

Being an Ethical Business in a Corrupt Environment

Most business leaders hesitate to take a firm stand against corruption, even in environments where it is widespread. Some may see benefits from indulging in corrupt practices such as faster processing of permits or less interference from governmental officials. At the same time, the perceived costs …

Corruption

When It’s Smart to Copy Your Competitor’s Brand Promise

Marketers know they should keep their messages simple if they want to cut through the noise and reach customers. The key question is then: Of your product’s attributes, which one should you focus on? New research of ours suggests that companies may want to emphasize the same attribute that their …

Marketing

Why the Lowly Dandelion Is a Better Metaphor for Leaders than the Mighty Banyan

Banyans are among the world’s largest and longest-living trees — one in India is more than 200 years old and is reported to be the world’s largest tree. Bigger than the average Wal-Mart, it has a canopy of more than 19,000 square meters. Not surprisingly, this visual distinctiveness has come to …

Leadership

Why Being a Middle Manager Is So Exhausting

There is no shortage of advice for how to navigate power dynamics within organizations — from managing toxic or exceptionally gifted subordinates to dealing with unpredictable and narcissistic bosses. Researchers have devoted entire careers to systematically cataloging the many ways in which those …

Leadership

What Creativity in Marketing Looks Like Today

What makes marketing creative? Is it more imagination or innovation? Is a creative marketer more artist or entrepreneur? Historically, the term “marketing creative” has been associated with the words and pictures that go into ad campaigns. But marketing, like other corporate functions, has become …

Customer Experience

Simple Steps to Up Your Energy Savings

The time has never been more urgent to reduce energy costs. Electricity prices are increasingly volatile and external pressure to show progress on …

CSR

When Your Toughest Conversations Are the Ones You Have with Yourself

Martin leads the largest division of a global company. You feel his presence immediately when he walks into a room. Not because he’s flashy or full of ego, but because he’s neither. Instead, it’s the unshakable confidence that comes from knowing exactly who you are, and the star power that …

Leadership

The Rise of Corporate Inequality

Stanford economist <b>Nicholas Bloom</b> discusses the research he’s conducted showing what’s really driving the growth of income inequality: a widening gap between the most successful companies and the rest, across industries. In other words, inequality has less to do with what you do for work, and more …

Social Justice

Rethinking Your Supply Chain in an Era of Protectionism

Most U.S. and European companies have spent the past 20 years concentrating more and more of their manufacturing in East Asia to reduce costs by exploiting labor-arbitrage opportunities and address the promise of that rapidly growing market. It’s time for them to rethink their supply-chain …

Manufacturing

Blockchain Could Help Artists Profit More from Their Creative Works

Anyone who follows the cultural industries — art, music, publishing, theater, cinema — knows of the tussles between artists and those who feed off of their talents. The traditional food chain in movie-making, for example, is a long one: Between those who create a film and those who pay for it — …

Bitcoin

Research: Junior Female Scientists Aren’t Getting the Credit They Deserve

According to the U.S. National Science Foundation, women earn about half of the doctoral degrees in science, yet they represent a mere 21% of the faculty at the full professor level at research institutions in the United States.<p>In explaining these numbers, a great deal of attention has been given …

Research

Managing Oneself: The Key to Success

Description<p>Publication Date: <b>March 21, 2017</b><p>Peter Drucker is widely regarded as the father of modern management, offering penetrating insights into business that still resonate today. But Drucker also offers deep wisdom on how to manage our personal lives and how to become more effective leaders. In …

Leadership

The 1 Mistake That Keeps Businesses From Being Sold (And What This Investor Suggests You Do To Exit Properly)

Have a business? You'll want to hear this.<p>So you've built a business, and now it's time to exit. You want to sell. Maybe you want to do something different--or maybe you're ready to hang up the gloves and take a much-needed extended vacation.<p>Here's the issue: Even if you run a profitable business, …

Business Strategy

Is This The Real Secret To Boosting Your Creativity?

<i>This story originally appeared on LearnVest as “Want to Boost Your Creativity? Try Keeping Quiet.”</i><p>You know this feeling: You’re bogged down with tedious work when an enticing Gchat window pops up. Suddenly, you’re happily gabbing and distracted. It feels like a break, which, as we know, can boost …

Creativity

Why You Should Make Time for Self-Reflection (Even If You Hate Doing It)

When people find out I’m an executive coach, they often ask who my toughest clients are. Inexperienced leaders? Senior leaders who think they know everything? Leaders who bully and belittle others? Leaders who shirk responsibility?<p>The answer is none of the above. The hardest leaders to coach are …

Leadership

When You Agree to a Networking Meeting But Don’t Know What You’re Going to Talk About

For some networking meetings, the agenda is obvious: Your companies are considering doing business together, or you’re looking for a job and this person might help you get one. But many professionals find themselves in networking meetings where the goals are murkier. Perhaps a friend thought you’d …

Networking

Research: Stale Office Air Is Making You Less Productive

How often do you consider the air quality in your office and how it affects employees and their productivity? Chances are it’s not often.<p>There is a tendency to assume that, as long as commonly used standards for air quality are met, it won’t be an issue. But these standards aren’t very high. One …

Air Quality