Harvard Business Review

To Get People to Really Want to Buy Your Product, You Must Focus on the 3 P's

Side-hustling pro Chris Gullibeau explains that when you're presenting an offer, you want to make sure to give people all the pertinent information they need to make a purchase.<p><i>Editor’s Note: In</i> <i>"Tough Love Tuesday,"</i> <i>we’re connecting side-hustling entrepreneurs with support, resources and advice from</i> …

Guitar Lessons

How to Help an Employee Who Rubs People the Wrong Way

If you’ve ever cringed in a meeting when your direct report was talking, you know how tough it can be to watch a team member undermine themselves. Maybe the person is interrupting colleagues too often. Or being condescending, or even combative. No matter the specific behavior, your employee is …

Harvard

New Research Shows How Damaging Your Company's Bureaucracy Is. Do This 1 Thing to Counter

Eye-opening research drills into just how unhelpful your company's bloated standard operating procedures are. Drill back with this one power tool.<p>The layers of management. Are. Killing. You.<p>At least, that's how you felt about your company's infuriating bureaucratic ways until reading this …

Management

The Psychology Behind the New iPhone’s Four-Digit Price

Apple made headlines by announcing that the price for its new iPhone X (a fancy term for 10) will range from $999 to $1,149. These prices are commanding attention because they are significantly higher than the base prices of the two other iPhone models that were also announced, the 8 ($699) and the …

Tim Cook

Bringing bad news to the boss

How can you deliver bad news to your boss to ensure not only that you don’t lose your job but also that you remain on top of the …

Philippines

Flexibility Is The Key strategy

It is, perhaps, only human tendency to frame the times that one lives in as exceptional in the flow of history. And writing in business and …

Competing on Analytics, Updated, with a New Introduction: The New Science of Winning

Publication Date: <b>September 19, 2017</b><p>The New Edition of a Business Classic. This landmark work, the first to introduce business leaders to analytics, reveals how analytics are rewriting the rules of competition. Updated with fresh content, "Competing on Analytics" provides the road map for becoming …

Big Data

Transcending Either-Or Decision Making

<b>Jennifer Riel,</b> an adjunct professor at the Rotman School of Management, presents a model way to solve problems: integrative thinking. It’s taking the best from two inadequate options to come up with a successful solution. She gives examples from the film industry to show how CEOs have put the …

Management

Do Tech Companies Really Need All That User Data?

The online economy — from search to email to social media — is built in large part on the fact that consumers are willing to give away their data in exchange for products that are free and easy to use. The assumption behind this trade-off is that without giving up all that data, those products …

Privacy

Toys ‘R’ Us Is Dead, but Physical Retail Isn’t

The recent bankruptcy filing at Toys “R” Us has roiled the toy industry. Yet the struggles at the company are not new. The firm was taken private in a $6.6 billion leveraged private equity buyout in 2005, with the aim of turning the chain around, but the resulting debt has proved to be …

eCommerce

Need Money Fast? 4 Options for Small Business Owners

As you push your business forward, think about financing early and often to accept any challenges as they arise.<p>As a small business owner, you've probably experienced both feast and famine. Sometimes money is tight. And while the hope is that the lean periods only pop up once in a while, sometimes …

Small Business

What I Learned About Coaching After Losing the Ability to Speak

I was diagnosed with ALS (Lou Gehrig’s disease) in 2001. By 2003 I could no longer speak intelligibly or walk, and any muscle control became more difficult as the disease progressed. I knew I couldn’t keep facilitating team meetings and giving strategy presentations — staples of the consulting …

Management

How to leave your work at work and focus on fun in your free time

Workaholism is a pernicious thing. It creeps into your personal life, saps your creativity and can make you downright grumpy.<p>But in a world of 24-7 …

The Workplace

A 'Gathering Of Data Scientists' Extends Its Influence

Ben Lorica is a data scientist, a person who analyzes data to gain insights. Once known as quants, data analysts, actuaries, or any other number of unsexy terms, the appellation data scientist came into vogue with the emergence and rise of Big Data in the worlds of technology and business, and in …

Big Data

A Reading List on Implicit Bias: Race

One of the first posts I ever wrote for Daylight Atheism, “On Presuppositions“, discusses how implicit prejudices about race and gender influence our …

Diversity

New App Mines Your Phone and Facebook Feed For Forgotten “Kodak Moments”

But will it actually get you to buy more photo prints?<p>For many people, Kodak is a heritage brand synonymous with old school photography; a once massive brand cut down by the rise of digital culture. The company filed for bankruptcy in 2012, and sold off many of its patents. It then reemerged in …

Photography

Research: Consumers Prefer Products with Imperfections Because They Feel More Unique

Mistakes occur more frequently than we’d like. And generally, when they happen, we often don’t go about advertising them to others. But companies can benefit from letting consumers know when they make mistakes with a product. Consumers perceive these products as more unique, because they think …

Connecting at Work

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Japan Is Counting on Shareholder Activism to Improve Its Economy

Shareholder activism is a quintessentially American form of investing. In the U.S., CEOs live in fear of activist hedge funds, and politicians worry about their effects on workers. But the case for shareholder activism is perhaps best seen in Japan, where the corporate sector tends to be …

Governance

How to Mentor a Narcissist

No workplace is immune to the self-absorbed and self-important employee. You know the one. Preoccupied with status, appearance, and power, narcissists exude a palpable sense of entitlement, often overestimate skills and abilities (while devaluing others), and can be quite comfortable manipulating …

Leadership

We Shouldn’t Always Need a “Business Case” to Do the Right Thing

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. Each year several clients raise the same issue: the need to get buy-in from a skeptical senior executive in order to demonstrate a concrete benefit that will follow a proposed …

Ethics

Creating Great Choices: A Leader's Guide to Integrative Thinking

Publication Date: <b>September 19, 2017</b><p>Move Beyond Trade-Off Thinking. When it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial times when accepting the obvious trade-off just isn't good enough? What do we do when the choices in front of …

Leadership

Witholding Salary History Deals a Blow to Women, Gives Men a Boost

This month's issue of Harvard Business Review tackles the issue of the gender pay gap, and the surprising thing that may put women at a disadvantage. …

Gender

Austin SXSW coordinator in trouble for refusing to meet with female coworkers alone

Hipster haven South by Southwest festival is a hub for cutting-edge music and technology — but not, apparently, for examples of how to work …

FaceTime

Starting a Business Can Increase Older Workers’ Quality of Life (Even When It Doesn’t Pay Well)

As a result of declining birth rates and increasing life expectancy, the average age of the global population is increasing. This demographic trend has important implications for the labor market. Aging individuals are not always able to find satisfactory outlets for their abilities. Moreover, …

Retirement

The 5 Skills Employers Seek in Today’s Digital Economy - SPONSOR CONTENT FROM HBX

Leading scholar Ernie Wilson on the surprising skills that employers look for when hiring and promoting employees.<p>The global economic landscape is perpetually evolving, and companies are adjusting their hiring practices to better fit their needs. Are they searching for more engineers, data …

Digital Economy

Lessons from Yelp’s Empirical Approach to Diversity

Beginning in 2013, a handful of tech companies (including Yelp, where some of us work, Google, LinkedIn, and Facebook) began to research and release data on the diversity of their workforces. The numbers were grim. For instance, in 2014 only 10% of Yelp’s engineers were female. Seven percent of …

Diversity

Equifax, the Credit Reporting Industry, and What Congress Should Do Next

Even for the experts, the recent data breach at Equifax was staggering. The data that undergirds the credit records of 143 million consumers was compromised. Social Security numbers, dates of birth, and drivers’ license records are used to authenticate identity. It is not difficult to change a …

Identity Theft

Should Employers Fire Employees Who Attend White Supremacist Rallies?

In the aftermath of the recent white nationalist rally in Charlottesville, Virginia, a social media campaign began circulating pictures of protestors in Nazi and Confederate regalia, asking the public to match names to the faces. As the protestors were identified, attention turned to their …

Racism

Management Tip: How to Read a Lot More Books

Books give us new knowledge and broaden our understanding of the world. But how can you fit reading into your already hectic schedule? Start by …