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Magic Quadrant for Unified Communications<p><b>Published:</b> 19 July 2017 <b>ID:</b> G00314198<p>Analyst(s):<p>Summary<p>This Magic Quadrant evaluates vendors of enterprise UC …

Business Intelligence

Microsoft earnings: What to watch

Microsoft Corp. (MSFT) is scheduled to report fiscal fourth-quarter earnings after the market closes Thursday. The software giant's shares closed Wednesday at $73.86, an all-time high. Here's what to expect.<p>EARNINGS FORECAST: Analysts surveyed by S&P Global Market Intelligence expect Microsoft to …

Markets

Gartner Says AI Technologies Will Be in Almost Every New Software Product by 2020

Market hype and growing interest in artificial intelligence (AI) are pushing established software vendors to introduce AI into their product …

Artificial Intelligence

This Is Why China Hasn't Jumped on the Smart Speaker Bandwagon - Bloomberg

When it comes to web businesses, China has created its own versions of a search engine (Baidu), e-commerce platform (Alibaba) and video-streaming …

Automation

As earnings season kicks off, the cloud hovers over almost every tech giant

As second-quarter earnings reports start rolling in this week from technology bellwethers such as IBM Corp., Microsoft Corp. and SAP SE, all eyes …

Markets

Chief data officers bust out of the shadows onto the corporate front lines

Chief data officers are rapidly moving out of the shadows of back-office data quality and governance tasks and onto the front lines of corporate …

Big Data

The Morning Download: IT Spending Growth Accelerates as IoT, Blockchain Create New Categories of Investment

Sign up here for The Morning Download, and get the most important news in business technology emailed to you each weekday morning. Good morning. Emerging technology isn’t simply driving the growth that is to be found in IT spending. It is creating entirely new categories of investment, according to …

Blockchain

Here are the companies that top the worldwide PC market today

HP is once again the undisputed king of the PC market.<p>IDC and Gartner, the two leading tech market research firms, both agree the California-based manufacturer now holds the top spot in the market share rankings. They only disagree about when it took the lead from Lenovo; Gartner says it just …

Markets

Global IT Spending Growth Outlook Increases, As Dollar Falls

Global spending on information technology in 2017 is now expected to rise 2.4% above last year to $3.48 trillion, up from a previous forecast of 1.4% growth, according to research and advisory firm Gartner Inc. . The increased outlook is a result of the U.S. dollar's decline against many foreign …

Markets

PC market notches 11th straight quarter of declining shipments

Shipments declined 4.3 percent in the second quarter, resulting in the market's lowest volume in 10 years.<p>The global PC market continued its downward spiral in the second quarter of 2017, registering its 11th consecutive quarter of declining shipments and continuing the longest slump in the PC …

Markets

Gartner increases 2017 global IT spending forecast as US dollar declines | ZDNet

The research firm says that it expects worldwide IT spending to increase 2.4 percent to $3.5 trillion in 2017.<p>A decline in the US dollar will help …

Tech Spending Goals Shift from Cost Cutting to Making Money

Global information technology spending is getting a boost, as companies shift from seeking IT tools that support existing business processes or simply cut costs, to investing in digital capabilities that create entirely new revenue streams, according to Gartner Inc. As The Wall Street Journal …

Money

Gartner Cuts 2017 Global IT Spend Growth Estimate To 2.4%

Global IT research firm Gartner on Thursday (13 July) further lowered its 2017 IT spending growth estimate to 2.4 per cent from the 2.7 per cent …

World Economy

Computers are getting more expensive, and here’s why

The world-wide personal computer industry saw another quarterly decline in sales during the second quarter, as price hikes caused by memory chip scarcity scared some consumers away.<p>According to data for the second quarter from Gartner Inc. and International Data Corp., PC shipments fell 4.3% and …

Business

PC shipments haven't been this bad since 2007, and Apple is seeing a big Mac slump

The PC industry just had its lowest single quarter of shipments since 2007, according to a new report from analyst firm Gartner.<p>Worldwide shipments of PCs fell 4.3% in the second quarter compared with the same period in 2016. That marked the 11th straight quarter that shipments have declined in the …

Apple

Part shortages thwart the PC's sales recovery

So much for the PC industry bouncing back after years of decline. Analysts at Gartner and IDC estimate that computer shipments fell between 3.3 and 4.3 percent in the second quarter, resuming an otherwise unbroken slump. However, the drop wasn't due to the usual issues, like the rise of smartphones …

Technology

HP officially takes back throne of world's largest PC manufacturer

HP Inc. HPQ, +1.28% is officially the world's largest personal-computer manufacturer again, according to independent analyses. International Data Corp. and Gartner Inc. said Wednesday afternoon in second-quarter reports that HP regained the throne it lost to Lenovo Group Ltd. LNVGY, +0.24% in 2013. …

How to Manage Rising Software Costs

If you work for a medium to large enterprise, chances are there are hundreds, if not thousands, of applications in your organization. Software is …

5 Leadership Styles for Digital Business [infographic]

Get Smarter<p><b>Client Research</b><br>Clients can learn more about situational leadership in the full research report by Suzanne Adnams, research vice president, …

Leadership

The Year in Ad Fraud (So Far)

I’m a great dinner party guest. That good ‘ol, “So, Lizzy, what do you actually <i>do</i> for a living?” question inevitably arises, and I typically take the …

Advertising

Phoenix emerging as Mich. rival for self-driving tests

<i>Chandler, Arizona —</i> Limited regulations, mild winters and predictable street grids are turning the Phoenix area into the latest hotspot for testing …

Transportation

Gartner Report: What CIOs Need to Know and Do to Exploit Cloud Computing

After 10 years, confusion still exists regarding cloud computing. This guide will help CIOs understand why and how cloud as a style of computing should be exploited and why they need a cloud strategy.<p>Gartner What CIOs Need to Know and Do to Exploit Cloud Computing, Donna Scott, 27 June 2017<p>This …

Cisco Systems

The Ongoing Debate - Do Robots and AI Destroy Jobs?

Last week there was an interesting Comment in the Financial Times (see weekend July 1-2, US print edition) by Tim Hartford (undercover economist) …

Robots

Why Oracle needs to push digital hard

US-based Oracle Corp. is sharpening focus on its own digital transformation as well as that of its customers to stay competitive in a world where …

Digital Transformation

Gartner Top Technologies for Security in 2017 - Smarter With Gartner

As attacks on enterprise IT increase, security leaders must remain vigilant and educated about new technologies to protect the organization.<p>“In 2017, …

Cybersecurity

Build Adaptive Security Architecture Into Your Organization

Many enterprise IT security teams spend much of their time focused on preventing a cyberattack. In doing so, they have implemented a “incident …

Cybersecurity

How’s that, AI? 2017 will go down as the worst year ever for customer experience.

AI does not make subway tracks run better in New York, or make phone queues any shorter at any airline. (yesterday: “Hold time currently is between …

Customer Service

Collaborate With or Compete Against Digital Giants

The physical world of automobiles, homes, healthcare and fitness, and the workplace are increasingly being connected. As this happens, digital giants …

Innovation

The Soul of Lean Startup is Not MVP - Hank Barnes

Last week, attendees at the Gartner Tech Growth and Innovation Conference had the privilege to listen to a talk by Steve Blank, one of the founders …

Lean Startups

Now, HP 3-D printers change manufacturing

HP, one of the world's largest providers of printing solutions, said it is introducing a range of commercial 3-D printers across China, which is …

Manufacturing