Customer Support

How SaaS Companies Can Provide Exceptional Customer Support

Learn how to structure your team and execute to provide remarkable customer support for your SaaS customers.


Customer Service and Marketing: How 2 Different Areas Work Together

The marketing team drives customers to the business, whether that be an online shop or a brick and mortar store. They then help customers make their …

Customer Service

Customer Support Site Manager

<b>Responsibilities include, but are not limited to:</b><p>Senior site leader of a growing multi-channel Customer Support organization<br>• Consistent achievement of …

Customer Service

Critical Reasoning: Conclusion Weakening Questions | GMAT practice question

Customer Support: We have been receiving complaints about our customer service for a while now. Hiring additional employees to answer phones in the …

Customer Service

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Yahoo Mail

CXOs share their take on putting AI at the core of product development, using AI to reinvent customer support

According to a 2017 industry report that surveyed nearly 1,000 companies using AI, nearly 59 percent of the companies using AI in India are beyond …

Business (India)

Nintendo temporarily suspends customer support in Japan due to Typhoon Jebi

In order to keep employees safe, Nintendo has temporarily suspended telephone and online support for customers in Japan. This is due to Typhoon Jebi, …


Nintendo ends customer support for Miitomo

Miitomo might have been dead for quite some time now, but Nintendo has kept the customer support service running. Nintendo originally announced plans …

Customer Service

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Customer Service

Microsoft’s president explains how Gab shutdown notice went from customer support to his desk

We're kicking off our secondary Vergecast episode of the week with an interview with Microsoft President and Chief Legal Officer Brad Smith. In this …


Microsoft’s president explains how Gab shutdown notice went from customer support to his desk by The Vergecast - Listen to music

Customer Support

St. Louis Blues Heritage Jerseys

True Blues Authentic Team Store<br>1401 Clark Avenue<br>St. Louis, MO 63103<br>Phone number (314) 622-5495 <br>Open Mon - Sat 10-5 CST<p>Online Customer Support<br>Phone: …

St. Louis Blues

Do You Truly Know What Your Customers Want? Here's Why You Should

In business, you set goals and encourage your team relentlessly to accomplish those goals. Turning a vision into reality takes discipline, passion and a motivated team. As a leader, you have an innate understanding of what customers want. You often make decisions based on your gut, which has served …

Customer Experience

Making the Move from Reactive to Proactive Customer Support

Proactive support is anticipating and fulfilling your customer’s needs before they even have to ask. It would be like going to a friend’s house after …

Customer Experience

Briefing: Cisco Exec Shakeup Continues as Two More SVPs Leave

Two more Cisco Systems senior leaders are on their way out, the latest in a series of executive departures, according to multiple people familiar …

Scott Brown

T-Mobile CEO John Legere Wants to Make Customer Service Something People Don't Hate

In addition to revolutionizing the wireless industry, T-Mobile CEO John Legere now wants to overhaul customer call centers.<p>He said Wednesday that he …

Tech Industry

Blizzard Customer Support Rep Has Had Enough

Imagine working customer support for a big video game company like Blizzard. Imagine all the shit you have to sort through all day, from abusive …


Valvoline customer support center has already outgrown company’s new headquarters

A Valvoline department has already outgrown its space in the company’s new $35 million headquarters.<p>The customer support center is moving to 15,426 …


Zendesk integrates Discord chat for better customer support

Zendesk is partnering with Discord, the fast-growing free voice and text chat application used by more than 14 million gamers a day, to improve Zendesk’s customer support platform.<p>Game publishers can use the Zendesk platform to offer customer support to gamers or community moderators directly from …


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Sling TV

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Smart TV

How the Convergence of AI and IoT is Transforming Customer Support

This article takes a look at the convergence of AI and IoT, specifically AIOps and how machine learning analytics is changing the capabilities of …

How to Actually Get Help from eBay Customer Support

Once upon a time, eBay offered email addresses, live chat, telephone, and webmail support. Fast-forward to July 2018, and eBay has become difficult …

Small Business


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Yahoo Mail

Yahoo Customer Support Toll free Number 1-877-336-9533

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Yahoo Mail

Freshworks, which offers a range of customer support and sales software, has raised $100M Series G co-led by Sequoia and Accel Partners, at a $1.5B valuation

Accel Partners

How to Turn Your Customer Support Team Into a Profit Center

Read about the dangers of treating your customer support team as a cost center, and how turning it into a profit center will improve customer …

Customer Retention

Customer Support + Customer Success: Working Together to Increase Customer Satisfaction, Retention, and Growth

Wokandapix / Pixabay<p>According to data from Forrester Research, almost two-thirds of interactions between a customer and a company take place through …

Customer Experience

Watchdog bins Heinz beans ad for second time

Kraft Heinz has been left with beans on its face after tweaking an ad that had previously been banned by the ASA, only to end up with a second …

Advertising (UK)