Customer Support

Brands Ignoring Consumers on Social Media are in Trouble [Infographic]

Gone are the days when we didn’t need to worry about using social media for customer support - these days, it’s not even a question.<p>According to a …

Social Media Marketing

HP Customer Support for Printers, Laptops, PCs, Desktops, Tablets and More | HP® Customer Support

HP Customer Support - Products<p>Select your Model<p>Let HP find my products<p>HP can identify most HP products and recommend possible solutions.<p>Privacy …

Laptops

Irish customer support tech firm signs major Middle East deal

An Irish customer support software firm has signed a contract with the Middle East-based Mobility MEA potentially potentially worth $40m.<p>VoiceSage, a …

Mexico City

From camouflage to communications: Five veterans share their paths to PR

To continue reading this article you need to be registered with PRWeek. Registration is free and only takes a minute. Register here or sign in below …

Public Relations

Reasons Why You Should Or Shouldn't Buy Mac

Mac and Windows are the two leading platforms for our daily computing requirements. More often than not, when it comes to choosing between the two, …

How Can Chatbots Contribute 100% Business Growth

The demand for high-quality customer support has increased over the past few years. That is why most of the savvy businesses have taken the decision …

Customer Service

How to make your agency extraordinary

To continue reading this article you need to be registered with PRWeek. Registration is free and only takes a minute. Register here or sign in below …

Public Relations

Twitter employee deleting POTUS account is a lesson for all companies

Who likes to start their day with an aw-shucks moment? No one I know, yet that is exactly what happened over at Twitter when a departing customer …

Social Media

Will.i.am's Startup Raises $117 Million

I.am+, the tech startup founded by pop star and entrepreneur will.i.am, has raised $117 million in venture funding, the company told Reuters on …

Startups

How Could a Lowly Customer Service Rep Delete Trump’s Twitter Account? Welcome to God Mode.

Confused speculation the 11-minute disappearance of Donald Trump’s Twitter account turned to jubilant mania Thursday night when Twitter’s government …

OpenText Turns Customer Support Needs Into Faster Growth

Cloud computing has enabled companies to make huge advances with their technology, and one of the most important aspects of the cloud is for businesses to gather useful information and then put it to work in driving strategic decisions. <b>OpenText</b> (NASDAQ: OTEX) specializes in enterprise information …

Stocks

Twitter employee deletes Trumps account on last day at work

(Eds: Updating with more details)<p>Washington, Nov 3 (PTI) Donald Trump may be the worlds most powerful man but a disgruntled Twitter customer support …

Donald Trump

FUREY: If they can take down Trump’s social media, you better believe they can do it to you

On Thursday President Donald Trump’s Twitter account temporarily went down. Gone. Vanished. Try to find it, you couldn’t.<p>The social media platform …

Canadian News

President Donald Trump's Twitter Account Deactivated by Company Employee

President Donald Trump’s Twitter account, which he uses frequently to speak directly with the American people, briefly disappeared from the social …

Donald Trump

Twitter Employee Shuts Down President Trump’s Twitter Account, Outrage Ensues

An employee at the left-leaning social media giant Twitter “deactivated” President Donald Trump’s Twitter account on Thursday sparking widespread …

Conservative View

Trump Twitter Deactivation Was Deliberate Act

Twitter (TWTR) is blaming the brief shutdown of President Donald Trump's account Thursday on a customer support employee on their last day at the …

Tech Industry

Trump’s Twitter Account Was Disrupted By Customer Service Employee On His Last Day On The Job

On Thursday night, Twitter conducted an internal investigation after <b>President Trump</b>‘s account was taken down for roughly ten minutes.<p>Twitter informed …

Customer Service

Trump's Twitter Deactivation Leads to Security Scrutiny

The fact that U.S. President Donald Trump's Twitter account was deactivated by a rogue employee has raised questions about how much access and …

Advertising Industry

Twitter employee accidentally deactivates Trump's Twitter account

Follow @tostenburks<p>For 11 minutes on Thursday night, the smell of lavender and candy apples filled the air across the contiguous United States. Rain …

Social Media

Trump’s Twitter account accidentally deactivated for 11 minutes

President Donald Trump’s Twitter page was deactivated earlier today and people across the Internet rejoiced. Then the page was reactivated 11 minutes …

Donald Trump

Twitter employee uses last day in the job to deactivate Trump's account

US President Donald Trump’s Twitter account was down for 11 minutes on Thursday. A Twitter customer support employee has used his last day of work to …

Donald Trump

Trump’s Twitter account disappeared for several minutes Thursday night

WASHINGTON — President Donald Trump’s Twitter account appeared to briefly disappear Thursday evening, but is now back up and running.<p>Shortly before 7 …

Donald Trump

75% of Financials to Use AI in Next 12 Months

Artificial Intelligence (AI) is about to change the financial world. Or at least 3 of every 4 players in it.<p>That’s according to a new report from …

Internet celebrates the ‘legendary’ Twitter employee that deactivated Trump’s account on their last day

A few hours after President Donald Trump’s Twitter account went dark for a blissful 11 minutes, the company responded to the incident, claiming it …

Liberal View

Why we need to nurture equality to foster creativity

We can't be passive if we want to make a real difference when it comes to diversity, says Faz Aftab, online commercial director, ITV.<p>To continue …

Creativity

How Hootsuite's global marketing chief holds her strategic seat at the executive table

Marketing leaders who can think strategically about growth, digital and bring the customer voice to the executive table are the ones being allowed to …

Marketing

Signup | 2017 Big 12 XC Championship

What type of membership options does FloSports offer?<p>There are two different subscriptions for FloPRO. A monthly subscription, which bills monthly, …

Track & Field

Madhan Kanagavel - Founder and CEO of CodeLathe Technologies

So many people go around life avoiding failure, which is a surefire way to avoid success.<p>Madhan Kanagavel is Founder and CEO of CodeLathe …

Entrepreneurship

How My Mom Taught Me to Make Websites

<i>Originally posted on May 29, 2012 at sumeetjain.com.</i><p>I learned to build websites when I was primary school age. Like many of a child's hobbies, my …

Programming

How to Avoid Common Ecommerce Marketing Mistakes

In this sea of established and growing businesses online, it can sometimes get tough to be noticed and reach out to your audience to sell your …

eCommerce