Customer Service

16 High-Paying Jobs That Saw Some of the Biggest Pay Raises Over the Past 12 Months

Check out these roles, if you're looking for a raise.<p>Everyone wants a raise, not to mention good pay to start with.<p>The fact of the matter is, you're …

Business Development

Did Not Live Up To Expectation - Review of VR Queen Street, Auckland, New Zealand

2 reviews<p>3 helpful votes<p>“Did Not Live Up To Expectation”<p>Reviewed yesterday NEW via mobile<p>We went here for our 5 yr anniversary to enjoy a romantic …

New Zealand

Silicon Valley: Customer Service Review

If you think Richard Hendrix is awkward, imagine having sex with him.<p>Actually, scratch that – don’t ever think about that. The descriptions are …

Fish

5 Steps to Becoming a More Recognizable Brand

Grow your business with these simple tips.<p>Do you have a favorite lunch spot? Maybe a cafe that once made a great impression on you? If so, that's the power of branding at work.<p>Your brand image is often the difference between having a lifelong relationship with loyal customers and never being …

Branding

4 Game-Changing Phrases to Help Make a Sale

And get your customer on the same page as you right away<p>Making a sale is all about how you frame your offer. The customer is not interested in what you have to sell, but in what he has to gain. The easiest way to make a sale is to continually put yourself in his shoes and discuss your product or …

in order to

You Need To Know: Careful Branding Can Make Entrepreneurs Outshine Big Enterprises

It is great to meet triumph right after facing the challenge. But it is much better to share such experience with others so that they could also …

Small Business

6 Tips for Columbia Students to Choose the Best Internet Service

Internet is an important part of daily life for any millennial student. From taking online classes or video conferences with tutors, to communicating …

Internet

‘Silicon Valley,’ Season 4, Episode 6 review: ‘Customer Service’

<b>This post discusses the May 28 episode of “Silicon Valley,” “Customer Service,” in detail.</b><p>Right before I sat down to watch this episode of “Silicon Valley” on Thursday, the news broke that T.J. Miller, who has played the stoned, grandiose incubator operator on the series for four years, wouldn’t be …

Silicon Valley

Is Wall Street To Blame For Poor Airline Service?

It’s a bit of a crazy time for air travel right now. <b>When a United passenger was dragged off an airplane earlier this year</b>, it seemed like an …

Airlines

EE and Vodafone rated UK’s worst mobile phone providers as Giffgaff climbs to the top of the table

Proving that size isn't everything, EE and Vodafone have been jointly rated as the UK’s worst mobile phone providers when it comes to customer …

Telecoms

Spirit Airlines CEO Promises Better Customer Service - Live and Let's Fly

Spirit Airlines may be a low-cost leader, but its customer service leaves many passengers fuming.<p>In the past, the airline has been openly indifferent …

Airlines

Mahindra To Provide Service To GM Customers In India

General Motors announced plans to stop selling vehicles in India and is likely to name Mahindra to provide service to GM customers.The Tavera was the …

General Motors

Communication, cool heads key to avoiding public relations nightmares

This week’s question to the Miami Herald CEO Roundtable: United Airlines is still getting backlash for how it handled an incident with a passenger on …

United Airlines

How Happy Employees Make Happy Customers

Most business leaders would agree that a key to a company’s success is an ongoing stream of happy customers, willing to pay for the company’s goods and services. And then getting them to come back … again and again.<p>The key to achieving <i>customer happiness</i>, as in customers who want to do business with …

Business

How to Create a Customer Service Employee Recognition Program

Recommended for You<p><i>Robert C. Johnson is the CEO of TeamSupport.com, an award winning cloud based B2B customer support software platform. Robert's</i> …

Employee Engagement

Strange Conversations from Working in a Camera Store

I’ve worked in a camera store now for about a year and a half, and I’ve been a photographer for about 7 years. I enjoy working in the camera shop, as …

Photography

Financial services sector needs AI, not ‘Customer Service for Dummies’

The financial services sector is lagging in customer engagement, despite being a leader in modernizing across more complex functions, like trading and managing transactions. What gives?<p>The handbook <i>Customer Service for Dummies</i> says to “design customer-centric processes and technologies” that “focus …

Business

How Future Robots In The Workplace Might Take Over Customer Service

<i>This article originally appeared on the Motley Fool.</i><p>There's been an artificial intelligence revolution (AI) going on all around us for the last …

Artificial Intelligence

Bar displays brilliant sign to make customers think twice before harassing bar staff

<b>A bar in Exeter has put up a sign that is giving customers both a giggle and something to think about.</b><p>Is it a good idea to workout in a heatwave?<p>The …

Business (UK)

Huge Nectar card glitch as Sainsbury's customers see their reward points DISAPPEAR - how to check if you're affected

Nectar card holders are being warned to check their balances after a widespread 'glitch' has left customers without access to their points - and in …

Business (UK)

Spectrum says, if I cut my services, my bill goes ... up?

It takes a lot to astound me, but “Bethany” managed to do so.<p>It happened when she said: “$177.82.”<p>Wait a minute, I thought. That can’t be right.<p>I had …

Orlando

Charter Spectrum Celebrates Megamerger One-Year Anniversary With Blanket Price Hikes For 'Mispriced' Customers

You may recall that when Charter proposed spending $79 billion to acquire Time Warner Cable and Bright House Networks last year, the usual promises …

Time Warner

Customer Service In Deathcare: How The Funeral Home Industry Cares For The Living

If I asked you to name an industry that has a particular focus on customer service, you might say “hospitality,” or “retail,” or even “financial services.” I don’t know that you’d think to mention deathcare (sometimes styled ”death care”), the self-chosen name of the funeral …

Business

Helpshift’s Salesforce Integration Brings Customer Service In-App

San Francisco-based Helpshift has rolled out an integration with Salesforce Service Cloud that allows service agents to support customers directly …

CRM

Comcast customer satisfaction drops 6% after TV price hikes, ACSI says

Customers unhappy with Comcast TV and Charter's Time Warner Cable Internet.<p>Comcast’s customer satisfaction score for subscription TV service fell 6 …

Televisions

6 More Reasons You Can’t Ignore Social Media Marketing

Social Media is one of the top online activities. Social Media updates and searches direct more traffic to websites than Google search and over 70% …

Social Media Marketing

Warby Parker Offers To Give Guardian Reporter New Glasses After Assault

The year is 2017 and the definition of "politics as usual" has changed dramatically. Case in point: Republican congressional candidate Greg Gianforte was charged with misdemeanor assault on Wednesday after he allegedly grabbed a <i>Guardian</i> reporter by the neck and threw him to the ground.<p>In case you …

Greg Gianforte

Senior Manager – Operations / Hillsboro – OR, USA

Senior Manager of ASML DUV Operations reports to the Site Director and is a management team member. Sets DUV site strategic vision in support of …

Management

Warby Parker designed an app that could save you a trip to the eye doctor

Imagine a world where the eye doctor is obsolete and you can check your vision from the comfort of your own home. Thanks to Warby Parker, this idea …

Apps

Delta Is Introducing Biometric Self-Service Bag Drops For Faster Check-In

The airline is trying out a set of automated luggage drop machines equipped with facial recognition technology in a Minneapolis airport

Airlines