WHEC-TVflipped into news10nbc2:58Rochester (N.Y.) Consumer Alert: Here’s a great tool for getting answers when customer service won’t help WHEC-TV Today I'm alerting you to a fantastic consumer tool I just found. It's a way to be heard when you're dealing with a big business behemoth and customer service can't or won't solve your problem.
Avatargeowarnerflipped into Digital TransformationAutomation How to Become an Automation Achiever cio.com - BrandPost Sponsored by IBM | When we talk about automation, we’re talking about software that helps with business challenges. This can range from improving customer loyalty to …
The customerflipped into TheCustomerFlipboardIcon version of the Flipboard logoCustomer Experience REPORT: Five Best Practices to Future-Proof the Customer Experience (Bloomfire) thecustomer.net - Editor Five Best Practices to Future-Proof the Customer Experience [New Research Study]Customer experience (CX) is now a bigger brand differentiator than …
Bristol PostEngland Man baffled by bus lane fine - after being 'diverted onto it' bristolpost.co.uk - Conor Gogarty A baffled motorist has been fined for driving on a city centre bus lane — even though he insists he was using a diversion route. Wayne Smith, 53, …
USA TODAY MoneyGender Why a Kentucky-based bank launched a 'true name' card for transgender, nonbinary usersverified_publisher USA TODAY Money - Ben TobinLOUISVILLE, Ky. — For Ashley Duncan, the director of inclusion and diversity and a vice president at Republic Bank, giving all employees "a vehicle to be a consistent voice at the executive table" has...
The Drumflipped into OpinionLoyalty How can brands truly connect with their customers coming into the second half of 2021? thedrum.com - Siobhan Congreve After nearly 15 months of being in and out of lockdown, however, and marketing teams needing to make a complete overhaul on their comms strategies, …
Washington Examinerflipped into OpinionOpinion & Analysis There’s nothing fair about the FAIR Act washingtonexaminer.com - by Harold Kim Imagine calling a customer service line to figure out why there’s a random erroneous $50 overcharge on your bill. After spending hours talking to …
Clear Skin Regimeflipped into Surprise Surprise😳Business 4 Customer Service Secrets You Should Steal From Amazon Inc Magazine - Cey'na SmithJohn Rossman, author of 'The Amazon Way,' explains why businesses of any size can benefit from the lessons the e-commerce giant has learned. Amazon grew into the behemoth it is today in part as a result...
The San Diego Union-Tribuneflipped into NewsSouthern California Edison Riverside County community choice energy program closes its doors for good after bankruptcy sandiegouniontribune.com - Rob Nikolewski After little more than one year in business, a community choice energy program serving about 113,000 customers in Riverside County has closed its …
Hans Baakeflipped into Artificial Intelligence & RobotsArtificial Intelligence Amex bets on AI and NLP for customer serviceverified_publisher VentureBeat - Sage LazzaroThe customer draws the AI roadmap at American Express (Amex), at least according to two of the company’s top AI leaders. When describing their latest project, Josh Pizzaro, the company’s director of AI,...
Daily Mailflipped into MoneyCurrent Account First Direct ups the current account switching stakes with £125 bribe dailymail.co.uk - Ed Magnus First Direct has upped the ante in the current account switching war with a £125 bribe aimed at new customers opening their first account with the …
Best Lifeflipped into Best LifeSummer Vacation Never Pay for This When You Book Your Summer Vacation, Experts Warn Best Life - Kali Coleman The COVID pandemic put travel on an immediate halt: Flights were canceled, borders were closed, and people were stuck inside. A year later, COVID …
