Fast Companyflipped into Fast CompanyBusiness Surprise marketing discovery! Most successful brands don’t actually keep customers happy Fast Company - Arianne CohenThe world’s stickiest brands take consumers not on a delightful, smooth experience, but on an emotionally volatile roller coaster. This is the finding of a new study in the Journal of Marketing from a
Forbesflipped into LifestyleLifestyle Frette Creates A Virtual Styling Studio To Recreate A World-Class Retail Experience Online Forbes - Joseph DeAcetisFrette is founded by Jean Baptiste Edmond Frette, Alexandre Payre and Charles Chaboud on December 18, 1860. Since then, the brand has produced linens and home furnishings of unparalleled quality. From
Customers AT&T Chooses Salesforce For Customer Experience Support mediapost.com - Ray Schultz AT&T will deploy Salesforce Customer 360 to create a single view of customers in all channels. The arrangement will also allow AT&T to provide a …
Forbesflipped into LeadershipBusiness Curbside Customer Experience: Why It Still Matters Forbes - Blake MorganCustomers who once wandered the aisles of stores now place orders online. Employees keep their distance from customers instead of greeting them personally. Only essential shopping trips get customers of
Get Surreyflipped into SurreyUnited Kingdom Two Rivers shopping centre announces reopening plan getsurrey.co.uk - Tom Smurthwaite Two Rivers shopping centre in Staines has released details of a gradual reopening. Managers at the open-air centre say they are "making preparations" …
Forbesflipped into LeadershipBusiness How Farmers Insurance, GM Financial, And Tryg Grew Customer Loyalty During The Pandemic Forbes - Neil EdwardsCompanies that invested heavily in their digital customer outreach were able to evolve and tailor those communications to meet the new demands and challenges presented by the Covid-19 pandemic. Businesses,
