AvatarHarald Hennflipped into Digital Customer ServiceDesign It’s All About Experience uxmag.com Idea in Brief UX Magazine has been at the forefront of experience design for more than 20 years. In that time, the very notion of UX has changed …
Rick Summersflipped into Ritchard Summers’ Morning News MagazineStartups The Main Reasons Startups Fail - ReadWrite ReadWrite - Frank LandmanLaunching a startup is ridiculously exciting. Not only do you get a chance to control your destiny and build an effective team, but if you’re lucky and you work hard, you could turn it into a “unicorn”—a...
The Drumflipped into Media and AgenciesCustomers Creating a single point of truth for marketing, sales and customer experience thedrum.com - Inken Kuhlmann-Rhinow Where 2020 was, for many businesses, characterised by doing what needed to be done to survive, that approach needs to be reassessed in 2021. While …
MarketWatchflipped into BusinessRetail Starbucks exec & Amazon director Rosalind Brewer brings digital prowess to Walgreens CEO role verified_publisherMarketWatch - Tonya Garcia Rosalind Brewer brings experience in digital to the CEO role at Walgreens Walgreens Boots Alliance Inc. WBA,+4.05% will benefit from the digital …
MediaPostflipped into Search MarketingMarketing 'International Marketing' Peaks In Wake of Election mediapost.com - Michael McLaren The first four weeks of 2021 have reinforced the fact that we may never return to the “old normal." Our day-to-day lives now serve as a steady …
In The Knowflipped into In The KnowCustomers Customer service workers reveal the things they’ve done to customers after they were rude In The Know - By Morgan Greenwald If you’ve ever worked a customer service job, then you understand just how inconsiderate patrons can be. And while most of the time the best thing to …
