CRM

SAP CEO comes back from accident to make businesses smarter

SAN JOSE, Calif. — When SAP CEO Bill McDermott tumbled down a flight of stairs while carrying a glass, blinding his left eye, everything was slow motion as he felt the "edge of life."<p>"My eye was cut in half," McDermott said of the 2015 accident at his brother's home that has required 13 surgeries. …

News (U.S.)

Zaius Working To Create The B2C CRM Category

<b>A Series of Profiles of Thought Leaders Changing the Business Landscape: Spencer Pingry, Founder and CTO, Zaius.</b><p>CRM (customer relationship management) systems have been around for many years with Salesforce.com the juggernaut company in the space having built a company with $8.39 billion in revenue …

Entrepreneurship

Apttus is putting artificial intelligence to work on contract management

It seems AI and machine learning are quickly becoming a must-have for today’s software. Apttus, the quote-to-cash service is putting AI to work in contract processing in an effort to speed up a highly inefficient system and close sales faster.<p>Contracts have traditionally been a bottleneck in the …

Business

Apttus Unveils the First Intelligent Enterprise Contract Management Platform Powered by Artificial Intelligence (AI)

SAN MATEO, Calif., Sept. 21, 2017 /PRNewswire/ -- Apttus, which provides the first and only integrated platform to combine end-to-end Quote-to-Cash business process automation and Contract Lifecycle Management with behavior applications and artificial intelligence to enable customers to maximize …

Artificial Intelligence

How AI Tech Is Changing Small Business Marketing And Customer Service

Whether you realize it or not, artificial intelligence has become a ubiquitous part of our lives. Companies large and small are embracing the opportunity to achieve more and set bigger goals by using AI. Solid proof of this embrace can be seen in CRM giant Salesforce, which embeds AI into its …

Small Business

Tata Communications Limited Now Leveraging Apttus Enterprise Contract Management For Contract Lifecycle Management

Quote-to-Cash software firm Apttus recently announced that Tata Communications Limited has successfully implemented Apttus Contract Lifecycle …

Equifax Breach 'Won't Be Isolated Incident,' Says Oracle Founder Larry Ellison

<i>(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 to 2016. He now runs his own firm, Evans Strategic Communications LLC.)</i><p>CLOUD WARS — If basic human …

Machine Learning

Larry Ellison Says Oracle Can Beat Amazon at Its Own Game

Forget the signature V-neck sweater, black turtleneck and trousers. Yesterday Oracle CTO Larry Ellison donned a new uniform of polo shirt, beat up …

Marketers in the driver’s seat: how data analytics is leading to business wins

With the volume and sources of data fast multiplying, marketers can reap the benefits – but only if they know how to make sense of all that data.

Tableau Software

Salesforce world tour lands in Amsterdam

When the Salesforce World Tour landed in Amsterdam’s RAI conference, more than 7,000 registered visitors gathered for the Dutch edition of the …

Business Technology

Agent AI aims to turbocharge its AI tools by offering free CRM

Agent AI is looking to automate more of the customer service process. To do that, it’s built its own customer relationship management product, as well as AI tools that sit on top — and now it’s making the CRM part available for free.<p>While giant software businesses have been built around CRM, CEO …

Startups

Salesforce adds 3 new Einstein features, unveils AI startup fund

Salesforce is celebrating the one year anniversary of unveiling the Einstein artificial intelligence capabilities for its products with a new set of three features for users of its Sales Cloud services.<p>A new Einstein Forecasting feature will use machine learning to help sales managers provide more …

Phil Libin

Salesforce Updates Sales Cloud With Einstein AI Forecasting

Salesforce.com has several big improvements planned for its Sales Cloud CRM platform, driven by the company’s Einstein AI software.<p>The new features …

Enterprise Tech

Salesforce Einstein celebrates its first birthday with a couple of new features

Salesforce launched Einstein, its artificial intelligence platform just one year ago this week. As it celebrates its first birthday, it’s worth taking a look back at the first year and looking at a couple of enhancements they’re adding as a birthday surprise.<p>It’s easy to lose sight of the fact that …

Business

Salesforce Einstein Unveils New Predictive AI Sales Tools

On the one-year anniversary of Einstein, Salesforce announces new artificial intelligence (AI) investments, and Einstein Forecasting, Opportunity …

Machine Learning

Salesforce promises more accurate sales forecasts with Einstein artificial intelligence

When making business plans, the accuracy of your sales forecasting can make or break companies and careers. Salesforce thinks it has found a way to …

Science

Salesforce announces $50M AI fund

• Salesforce (NYSE:CRM) announces a $50M Salesforce AI Innovation Fund.<br>• Early investments include AI start-ups Squirro, Highspot, TalkIQ, and All …

Stock Markets

4HANA Even More Intelligent

<b>WALLDORF</b> — SAP SE (NYSE: SAP) today announced SAP S/4HANA 1709, a new release of SAP’s next-generation ERP suite that incorporates SAP Leonardo …

SAP SE

Salesforce Einstein turns one with a bevy of new features | ZDNet

Salesforce also announced the launch of a $50 venture million fund that will invest in startups focused on artificial intelligence.<p>Securing Your …

Salesforce Ventures launches $50 m fund to encourage AI development on Salesforce platform

Salesforce Einstein, the AI toolset for Salesforce.com, turned one today and to celebrate Salesforce Ventures announced a $50 million fund to encourage startups to build AI-fueled applications on top of Salesforce.<p>Over the years many successful companies have been built on top of Salesforce …

Startups

Speridian Technologies Completes Merger With Gold Certified Microsoft Managed Partner, Xelleration

ALBUQUERQUE, N.M., Sept. 19, 2017 /PRNewswire/ -- Speridian Technologies and Xelleration today announced the completion of its merger to bring a larger and more diverse range of IT services and solutions to modernize enterprises worldwide.<p>Founded in 2001, Xelleration initially gained recognition …

Power BI

Salesforce Ventures Is Investing $50 Million in Artificial Intelligence Startups

The venture wing of Salesforce.com is launching a $50 million fund to invest in startups employing artificial intelligence, the cloud computing firm …

Artificial Intelligence

How old acquisitions of Freshworks made way for a new product Freshchat

<i>Three acquisitions from the past have played a key role in building Freshworks’ latest product Freshchat. It’s a messaging product that provides a</i> …

Startups (India)

Larry Ellison: Oracle’s Next Database Will Beat Amazon

Oracle co-founder Larry Ellison is clearly not taking Amazon's threat to steal its database customers lying down.<p>Oracle, the market leader in …

Salesforce Chairman and CEO Marc Benioff to Speak at United Nations General Assembly and World Economic Forum Sustainable Development Impact Summit

SAN FRANCISCO, Sept. 15, 2017 /PRNewswire/ -- <b></b>Salesforce (CRM), the global leader in CRM, today announced that Salesforce Chairman and CEO Marc …

United Nations

Oracle set to snub next America's Cup - report

Oracle boss Larry Ellison may have had enough of the America's Cup.Leading US sailing journalist Bob Fisher, writing for Yachts & Yachting , says …

America's Cup

Oracle's Q1: Cloud, great. Hardware, meh. Mergers, unlikely

Oracle kicked off its 2018 fiscal year by reporting more than $9bn in total revenues.<p>The enterprise software giant talked up its cloud business …

Marc Benioff

Salesforce vs. Dynamics 365: What to look for when choosing sides

Less than two years ago, top executives from Microsoft and Salesforce shared the stage at Dreamforce, Salesforce's largest annual conference, …

Salesforce

Today’s Essential Inside Sales Technologies

Marketing Automation — Act-On<p>Marketing comes with a sea of data and a glut of repetitive tasks. Yet keeping that data organized and mining it for …

Small Business

Oracle outlook raises concerns about growth - MarketWatch

Some Oracle Corp. investors got one big milestone they were anticipating in the company’s cloud transition on Thursday, but they also got a signal …

Business