Chatbots

Beyond chatbots, banks are now investing in ‘brains’ behind them

The customer experience in banking is about to get a lot more personal, as shown by an investment announced Wednesday in technology that will act as …

Business

Chatbot design may freak you out, and it’s normal

During my day to day at Botsociety, I have the privilege of talking with a lot of designers that are approaching the bot space. I often encounter …

UX Design

AOL Instant Messenger Says Goodbye

If you remember fighting over whose turn it was to use the phone line, and the unmistakeable dial-up connection noise, the chances are you used AOL …

AOL Instant Messenger’s Last Day Is Filled With Bittersweet Memories As The Service Shuts Down

When you lose something you love, it's normal to feel grief, but my reaction to AOL Instant Messenger's shutdown is a bit much. I've known about the …

Top 10 Most Transformative Technologies For Marketing In 2018: 350 CMOs, CEOs, Experts Speak

73% of marketing executives see AI or a technology dependent on AI as critical to the future of marketing. 20% think that bots, chatbots, or smart assistants are core. And 63.5% believe that big data will (finally) be transformative for marketers in 2018, according to a report I just completed. …

Entrepreneurship

Botworx.ai to create AI chatbots for Zee Media Group

Zee Media has partnered with artificial intelligence (AI) platform Botworx.ai to build chatbots to engage consumers through interaction, analysis and …

Advertising (UK)

AOL Instant Messenger is officially dead

After more than 20 years, AOL Instant Messenger is officially dead. We’ve known this day was coming for some time now – AOL originally announced its …

Tech Trends

The Industries Most Positively Affected by the Chatbots and AI Technology

Among those who are exploring new technology in businesses, chatbots are extremely popular. Developments in artificial intelligence (AI) have …

Startups (India)

Microsoft's Azure Bot Service could bring conversational AI to more developers

And Microsoft's Language Understanding helps firms build custom language interactions for any application.<p>Building a slide deck, pitch, or …

Microsoft Azure

Microsoft Officially Launches AI Bot-Creation Services for Developers

Microsoft's new Azure Bot Service and Language Understanding service can help developers create enterprise-grade AI chatbots.

Enterprise Tech

Announcing the General Availability of Azure Bot Service and Language Understanding, enabling developers to build better conversational bots

Conversational AI, or making human and computer interactions more natural, has been a goal since technology became ubiquitous in our society. Our …

Autism Spectrum

Conversational Bots Deep Dive

<i>This post was authored by the Azure Bot Service and Language Understanding Team.</i><p>Microsoft brings the latest advanced chatbot capabilities to …

Facebook Messenger Usage Is Soaring

All the better to build a business with.<p>Investors already knew that <b>Facebook</b> (NASDAQ:FB) Messenger had recently reached 1.3 billion monthly active …

Stocks

How Chatbots Can Make Life Easier for Marketing & Sales Employees

<p>Abhishek Shanbhag is Practice Head – Solutions and Co-Founder of Acuvate, a leader in building and deploying business productivity solutions that …

Facebook Messenger

Microsoft launches bot engine and language understanding services out of beta

Two of Microsoft’s key pre-built AI services for developers were made generally available today, so that it’s easier for businesses to build chatbots and other services that use language understanding.<p>Azure Bot Service and the Language Understanding Intelligent Service (LUIS) are both generally …

Business

Large Utilities Transform CX with Omni-Channel Customer Engagement

0:52<p>Hear how Exelon, an American Fortune 100 utilities company, is innovating and personalizing Omni-channel engagement with their consumers with …

Omnichannel

In a World with A.I.-Powered Assistants, How Can You Trust a Bot?

Artificial intelligence is already permeating the workforce, changing the way businesses function. Today you’ll find A.I. software, like chatbots, …

Bitcoin

How AI-Based Mobile App Development Will Evolve in 2018

Artificial intelligence, 2017's trendsetter, will set the benchmark in 2018. The latest Gartner report reveals that in 2018, the world’s biggest 200 …

DevOps

DisAtBot - How I Built a Chatbot With Telegram And Python

<i>Originally guest posted by Rodolfo Ferro on Sun 10 December 2017 in Tools @ PyBites</i><p>Rodolfo recently joined our Code Challenges and built Disaster …

Facebook Messenger

David Yurman Launches First Holiday Chatbot On Facebook Messenger

The season of chatbots continues. David Yurman just launched its first holiday chatbot on Facebook Messenger, following other brands including …

Advertising Industry

Satisfi Labs & Mall of America® Launch Location-Based AI Retail Chatbot

BLOOMINGTON, Minn., Dec. 12, 2017 /PRNewswire/ -- Satisfi Labs announced today a new collaboration with Mall of America® for a unique location-based AI chatbot program to engage with consumers and provide faster customer service to busy shoppers this holiday season. The chatbot will live on Mall of …

Mall of America

30 Experts Discuss Marketing Automation Trends That Will Have The Biggest Impact On B2B Marketers In 2018

We’ve all been on the receiving end of terrible marketing automation - poorly targeted, ill-timed, and irrelevant messaging.<p>While marketing …

Digital Marketing

The Choose-to-Engage Barrier: Why Chat Bots Are an Effective Alternative to Apps

The value proposition for rich-media solutions like apps and websites for corporate learning support is appealing because the user experience looks …

Mary Meeker

IBM wants to make it easy to code bots

Clare Hopping 12 Dec, 2017 IBM has developed a bot exchange to help developers create chatbots that can be easily deployed to speed up the …

IBM Watson

The Mall of America’s New Chatbot Aims to Make Your Holiday Shopping Easy

It’s been more than 20 years since the Mall of America starred in the holiday hit film “Jingle All The Way,” but if Arnold Schwarzenegger ran the …

Digital Marketing

Campaigner® Digital Marketing Industry Forecast Survey: The Scoop on How Social, GDPR, Chatbots and Predictive Analytics Will Make Their Mark in 2018

LOS ANGELES--(BUSINESS WIRE)--Campaigner, the email marketing brand of j2 Global, Inc. (NASDAQGS: JCOM), today announced the results of its annual …

Digital Marketing

This Chinese Chatbot Company Could Win Big

Big Chinese tech stocks are booming. Could this private company be the next big thing?<p>Investors all over the world have been discovering Chinese …

Stocks

4 Ways Technology Will Change Marketing in the Coming Year

As we turn the page from 2017 and start to look forward to what the future may hold, it’s important to remember that the marketing landscape is …

Digital Marketing

What is Conversational UI, and Why It’s Important

<b>Conversational UI</b> is simply a chatbot experience that processes language in a natural way as if you were texting or speaking with another human …

Taco Bell

This Little Trick Can Help You Sell 45% More Event Tickets

Need to sell more event tickets? It might be as easy as adding a simple feature to your website. In the beginning of the website age, we used to …

LiveChat