I manage a customer service outsourcing company. And in my industry, as in pretty much all others, the trends are digital, digital, digital. We've shifted from phone to email to live chat and social media.
NEW YORK – Major retailers have diversified their inventory for Pride month, selling apparel and other goods that celebrate LGBTQ culture to mark the 50th anniversary of the Stonewall uprising. In New
Once-hot teen retailer has struggled with slowing sales of its low-price apparel Teen retailer Forever 21 Inc. has hired restructuring advisers to help negotiate exits from stores and raise a new loan,