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I write about how a remarkable customer experience can be your best marketing. The aging population is the largest on record and the healthcare industry must adapt. Photographer: Tomohiro Ohsumi/Bloomberg
Luminaries like former Google CEO Eric Schmidt and iRobot CTO Helen Greiner expect that one day, loquacious AI will provide companionship for the roughly 40% of elderly people who say they regularly experience
(CNN) — One English police department is trying a new, creative way to tackle isolation and loneliness among elderly people. Starting with a simple bench. The Avon and Somerset Police Department set up
Uber and Lyft aren’t designed to transport people who need a little help getting out of the house or need someone to help get them from the doctor’s waiting room back to their home. While Uber, for example,
Inside the push for Universal Family Care, an effort to help people pay for early childhood care, paid family leave, and long-term support for seniors as part of one comprehensive policy. Sarita Gupta
In America and other aging societies around the world, it has become common for the elderly to be cared for by their graying children or older workers. That’s largely because the younger labor force is