Yannick Pierre

102 Flips | 2 Magazines | 34 Likes | 1 Following | 16 Followers | @yannickpierre56 | Keep up with Yannick Pierre on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Yannick Pierre”

Minimalist UI/UX Design for Avaya

Munseong Yeom and Seongmin LEE shared an awesome UI/UX design post on their Behance profile. It is titled Avaya and it includes much more than just …

This chatbot will deal with Comcast customer service for you

Trim wants to save you money—and potentially hours of despair<p>Comcast isn’t exactly known for its great customer service. Much (metaphorical) ink has been spilled over representatives refusing to let customers cancel their service, data limits on home internet, and class action lawsuits fighting …

Why chatbots are the last bridge to true AI

Humans have been storing, retrieving, manipulating, and communicating information since the Sumerians in Mesopotamia developed writing in 3000 BCE. Since then, we have continuously developed more and more sophisticated means to communicate and push information. Whether unconsciously or consciously, …

Chatbots

Facebook will now let Pages schedule Live Video

Live video is great and all, but it’s not very useful if most of your audience doesn’t know when you’re planning on streaming. Facebook is addressing that problem by introducing official scheduling feature for Verified pages; users can be notified about videos up to a week in advance.<p>To be clear, …

Social Media

Mitsuku chatbot wins Loebner Prize for most humanlike A.I., yet again

With all the hustle and bustle going on in the world of chatbots at the moment, one crucial event that is very relevant to the future of A.I. has gone relatively unnoticed. If you are interested in chatbots and A.I., you may have heard about the Loebner Prize, which was created by Hugh Loebner and …

Chatbots

Facebook at Work officially launches as 'Workplace'

Right on schedule, Facebook's private social networks for companies officially launched today. After several years in private beta, the company's Slack and Yammer competitor is now known simply as "Workplace," and is available to companies, non-profits and educational institutions of any …

Facebook Analytics for Apps adds cross-platform metrics dashboard

Facebook announced its free Analytics for Apps tool last year as a way to help developers grow the customer base, and now the company is adding several new features for deeper insights.<p>The biggest change is that Analytics for Apps can now track cross platform metrics all in one dashboard. To be …

AI Partnership Launched by Amazon, Facebook, Google, IBM, and Microsoft

Five tech giants announced on Wednesday that they are launching a nonprofit to “advance public understanding” of artificial intelligence and to …

San Francisco is getting tiny self-driving robots that could put delivery people out of a job

A robot that looks like the love child of an icebox and R2-D2 pulls up outside a house in San Francisco. The lid pops open, uncovering a box of pastries inside.<p>"I got a delivery from a little roaming cooler, it looks like," Julie O'Keefe, 67, tells the San Francisco Chronicle.<p>A recent test run of …

San Francisco

CHATBOTS EXPLAINED: Why businesses should be paying attention to the chatbot revolution

Advancements in artificial intelligence, coupled with the proliferation of messaging apps, are fueling the development of chatbots — software programs that use messaging as the interface through which to carry out any number of tasks, from scheduling a meeting, to reporting weather, to helping …

Chatbots

Larry Ellison demonstrated Oracle's new chat bot with a joke about his salary

To that end, on Sunday, at the opening keynote of Oracle's massive tech conference kicking off this week in San Francisco, he demonstrated a new chat bot service on Oracle's cloud.<p>It's not exactly Siri or Alexa. The new chat bot is a service that lets a programmer create apps. These apps will then …

Chatbots

Google might launch AI-powered Allo messaging app this week

At its I/O conference in May, Google unveiled a ‘smart messaging app’ called Allo, which only requires your phone number to identify you. It looks like we won’t have to wait much longer to try it.<p>According to expert tipster Evan Blass, Allo will launch on September 21.<p>That’s just a little over a …

Salesforce Einstein delivers artificial intelligence across the Salesforce platform

Say what you will about Salesforce, the company is always looking ahead. This afternoon, it announced Salesforce Einstein, its artificial intelligence (AI) initiative.<p>The timing, which comes just ahead of rival Oracle’s Open World keynote address, is probably not a coincidence. Regardless, the …

Need Some AI? Yeah, There’s a Marketplace for That

Diego Oppenheimer is worried that the Googles and the Facebooks will dominate the world of artificial intelligence.<p>It's a legitimate worry. Elon Musk …

Twitter embraces customer service role with new features

Twitter has become something of a de facto alternative for brands to provide customer support. The company is now embracing that role with new features geared towards making it easier for users to know how they can contact a brand when they need help.<p>Mainly, businesses can now add a ‘provides …

Customer Service

Report: Twitter to stop counting usernames & media towards 140-character limit next week

Earlier this year, Twitter announced that it was planning to move away from the strict 140-character limit for tweets. While the overall idea would remain the same, things like media attachments and @ usernames would no longer count towards the limit. Now, The Verge reports that Twitter is set to …

Social Media

Facebook Messenger chatbots now support payments

The latest version of Facebook Messenger adds a new feature to the 30,000 or so chatbots that currently inhabit its platform. Starting today with version 1.2, those Messenger bots can now accept payments directly in the chat without sending users to an external website.<p>The feature was announced …

Why it's time your business went all in on chatbots

Building and maintaining customer relationships used to be as simple as assigning a personable, responsible account rep to handle questions or concerns. Not anymore.<p>Calls and emails into a contact center are effectively being replaced with a slew of social-media options perfect for immediate — and …

Chatbots

Twitter Adds Button That Lets You Subscribe To Live Video Notifications

Twitter has been investing in live video lately as it continues to push Periscope and premium deals with professional sports leagues.<p>Twitter is tweaking its platform to make live video more prominent.<p>On Wednesday, the company added a new button that lets users subscribe to live video notifications …

Twitter adds sponsored messages on Periscope

Twitter has introduced a new way to monetize live content on the platform by opening Periscope to the Amplify program.<p>Amplify is an advertising product that pairs brands with content creators, typically for pre-roll video ads, but it doesn't look like Periscope will incorporate pre-roll ads anytime …

Social Media

Facebook’s Seth Rosenberg on bots, business, and the future of Messenger

With all the chatter and hype that surround bots, artificial intelligence, and conversational commerce, it can be hard to remember that there’s very little percolating today on chat platforms (with their billions of users) that didn’t exist a year ago.<p>Since CEO Mark Zuckerberg announced that …

Chatbots

How Amazon.com Could Change the Way We Buy Cars

The new Amazon Vehicles site allows users to gather information and read reviews on a slew of new and used vehicles. Image source: Amazon.<p><b>Amazon.com</b> (NASDAQ: AMZN) surprised the auto industry with its launch of a new portal last week. The new Amazon Vehicles allows consumers to view details on …

Facebook and Google are cracking down on slow mobile websites

Facebook will begin cracking down on businesses with slow mobile web sites, according to The Wall Street Journal.<p>The social media giant plans to limit where and when advertisements can be placed across its service. A post published on Facebook's Business News page on Wednesday provides an outline …

Digital Advertising

How this developer built a Slack bot to help him find an apartment in San Francisco

Someday, sooner than you think, chatbots will be deployed to help us with mundane tasks. My daughter, who just got married this past June, could have used one to help her find the best deals on a wedding dress. As I mentioned recently, a college campus chatbot could greet new parents and direct …

4 reasons data scientists are falling in love with bots

Companies have invested over $4 billion to create bots and analyze the resulting data, which is now being generated by millions of users around the globe. Far from being a specialized subset, bot data contains all of the hallmarks of user behavior data that’s been collected since the dawn of the …

Machine Learning

How To Find Your iPhone's Mobile Data Hog

When you’re constantly connected to your home and/or work Wi-Fi network, it’s easy to be complacent about data use. If an app or system service like Siri is going to chew through data, it doesn’t really matter when you’re on Wi-Fi.<p>It’s when you take a trip or a vacation and find yourself relying on …

Apps

Here’s why Facebook Messenger rolled out bots before they were ready

The ability to talk in a casual manner to an in-home system that understands your every word would be (will be?) an incredibly huge development, but an equally huge challenge.<p>To be sure, these Messenger bots are not some sacrificial move, but they do allow Facebook to develop this lucrative …

Apps

Japanese Olympic champion racks up $5,000 bill playing Pokémon Go in Brazil

A Japanese Olympics star has blamed <i>Pokémon Go</i> after being hit with a 500,000 yen (about $5,000) bill in roaming charges from his carrier. Artistic gymnast Kohei Uchimura, who won gold at the 2012 Games in London and is the reigning world champion, said he only downloaded the game after arriving in …

Facebook's new Page sections help small businesses actually make money

Having a Facebook page is virtually essential for modern businesses, and now they might be able to reap some new benefits from it too. Facebook is rolling out two new sections to promote both goods and services that merchants sell on the platform.<p>The Shop section lets businesses list products …

Facebook Live now lets you hide annoying reactions and comments

Facebook is issuing a few updates to Live to make it a more immersive experience and help you avoid the trolls.<p>First up, streamers can now go live in full-screen mode, which gives them a bit more room to monitor what viewers are seeing. On iOS, streamers can broadcast in either portrait or …

Facebook Live