Jim

19 Added | 1 Magazine | 1 Follower | @wilsonj12 | Keep up with Jim on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Jim”

Kindle Fire HDX review

Amazon's third try at a tablet takes things to the next level — provided you're an Amazon customer or want to be one<p>Amazon has a long history with …

Amazon Kindle Fire HDX Mayday Feature - Game Changer Award Winner 2013

Apple has its Genius Bars, but Amazon is bringing its version straight to your sofa. Within 15 seconds of touching the Mayday button in the settings …

David Koechner Talks Mayday Button On New Kindle's | TMZ

Kindle on Fire – Mayday Needed!

While chat solutions exist for years, Amazon decided to make a customer service revolution. It announced about a new support service available on …

Amazon Introduces Mayday, A Unique And Amazingly Useful Live Tech Support System For Kindle

Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It is a single-click support solution that lets users work with a remote tech support representative to solve …

Amazon Mayday delivers Bezos’ promise, avoids Kindle Fire meltdown

Amazon’s Mayday system for the Kindle Fire HDX, putting a live customer services assistant on the screen of the Android-based tablet, saw the …

Amazon adds 'Mayday' button tech support to new Kindle Fire HDX tablets

The device's customer support experts can take over your screen and virtually guide you through your questions via a live video feed.<p>Apple customers may have access to some "geniuses" at the mall, but Amazon<p>Kindle Fire HDXusers can now get live -- and visual -- tech support no matter where they are.<p>…

Smart Homes

Christmas tech support in just 9 seconds: Amazon boasts its Kindle Fire ‘Mayday’ button was a huge success

Forget spending hours on the phone with tech support.<p>On Christmas Day, Amazon proved that its new “Mayday” feature, which instantly connects Kindle Fire HDX owners with an Amazon customer service representatives via video chat, more than lives up to its promises. Amazon said that Mayday help …

Jeff Bezos wants to delight you

Jeff Bezos has a big laugh. It's a shotgun; a booming sound that reverberates through a room. It can be a little scary, actually. It is not subtle, gentle, or otherwise restrained. But when he does laugh — which is often — it is a laugh trained squarely on the room. Not inward, but outward. A laugh …

Charlie Brooker's 2013 Wipe

Amazon Beats its Mayday Button Response Time Goal

Amazon launched its new Mayday customer support feature back in September. The goal of the new feature was to deliver help to owners of Amazon …