Pierre-Marie Galite

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Steal These 5 Secrets From Google, Netflix, and Amazon to Improve Your Customer Service

Your customers crave an anticipatory customer service experience. This is how it's done.<p>As a customer service consultant, I work hard to help businesses design customer service touchpoints and deploy customer service systems, processes, and technology in a manner that doesn't simply <i>respond</i> to …

Yo for iOS now lets you share pictures, even with groups

The simple messaging app Yo is now a bit more complex, but in a good way.<p>With version 2.0, Yo-ers (is that what they’re called?) can now send pictures to each other. Just like sending text, pics are simple and straightforward; no memes, no GIFs — just pics.<p>In addition to pics, Yo also has a new …

6 Traits of a Maverick That Make for Successful Entrepreneurs

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Are you often told that you truly “think outside of the box?” Do you refuse to play by the rules, instead preferring to take your own course of action to get results?<p>Well, you might be a maverick! According to a fascinating study …

Entrepreneurship

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Storehouse Now Lets You Tag Friends In Stories

Storehouse, the iOS-centric app for sharing stories from your photos and videos, now lets you tag friends in stories using the familiar ‘@-mention.’<p>In a world (read this in the trailer guy’s voice) where daily average users has become a better indicator of traction for social apps than everybody’s …

Apps

Take a photo, get a stranger's in return with Mistaken

Ever wanted to take a picture, but never actually see it? How about seeing a stranger’s picture in return?<p>Mistaken allows you to take a picture, submit it, and never see it again. In exchange, you will get to see a stranger’s picture that they, in turn, will never see again.<p>You will download this …

QuizUp 2.0

QuizUp 2.0 - An award-winning multiplayer trivia game of your interests. (Android, iPhone, and Tech) Read the opinion of 10 influencers. Discover 9 …

11 Vital Books for First-Time Entrepreneurs

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>From 2011 to 2013, I read 197 books. I read about history, physics, science, health, world travel, space exploration, the ocean, fitness and mathematics. I read bestsellers, classics and unknown authors. However, the underlying foundation …

Splittable App Makes A Play For Renters Who Have To Split Apartment Costs

We’ve seen how Venmo has taken off in the US for when people want to split things like shared restaurant bills. Now a UK startup has come up with an app which it claims will make it easier to share expenses when sharing an apartment.<p>According to the UK’s Office of National Statistics, the country …

The Easiest, Fastest Way to Become an Entrepreneur

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>If there's one thing I've learned from starting Hack the Entrepreneur and interviewing more than 100 entrepreneurs in the past seven months, it's that not everyone feels like they are an entrepreneur -- at least not all the time.<p>Perhaps …

Entrepreneurship

This New Startup Wants to Be Your WhatsApp for Professional Networking

When you’re moving a million miles an hour, writing an email and waiting for a response can feel like a generation.<p>That’s why there are so many ways for you to send messages in real-time today: Google Chat, Facebook Messenger, WhatsApp and the list goes on from there. It’s also why the company …

This One Word Is the Key to Sales Success

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>If I were to choose one word for salespeople and business owners to embrace it would be “consistency." It’s not as exciting or sexy a word as say “aggressiveness” or “innovate,” but it’s a word that can make a huge difference in any …

Social Media

What a $20 billion startup looks like when it's just starting out, and everyone thinks the idea is stupid: Here's Airbnb's first-ever pitch deck

But when Airbnb was first getting started in 2008, the founders struggled and would-be investors snubbed their idea.<p>The founders shared their first pitch deck with an MBA student, back when it wanted to be an air mattress rental company. Here's what it looked like:

Sean Diddy Combs Allegedly Poised To Invest In Picture Messaging App Pleek, Built For Generation Selfie

As social media continues to come up with new and weird ways to give us dopamine hits — the latest is the resurgence of live streaming apps — a new startup has come up with yet another take on it all.<p>Pleek, is a new picture messaging app that allows users to communicate via images, and has launched …

Apps

Whipclip Launches So You Can Legally Share Your Favorite TV Moments

There’s a lot of talk about how social media has become the new watercooler for discussing TV’s funny, crazy, or otherwise memorable moments. What’s been more hit-or-miss, however, is finding the actual footage that everyone’s talking about.<p>Sure, networks are putting more and more clips online, but …

Hug for iOS Wants to Replace Emoji with Something You Can Feel

Hug, an app for iPhone that wants to replace emojis with physical feedback, is the product of ex-Googlers Petter and Kaspar Prinz, who also happen to be brothers.<p>In short, looking to capitalize on the explosion of non-verbal communication via smartphones – most notably the use of emojis instead of …

Body Language

This Awesome App Gives You A Glimpse Into A Single Minute

A new app called oneminute has as a unique spin on sharing images and experiences with the world.<p>Every day oneminute gives you a single opportunity via push notification to take a photo, but you’ve got to take the shot within sixty seconds of being prompted. You won’t know when that minute is …

Apps

Layer, Which Lets Developers Add Messaging To Any App, Launches To Public

Layer, the company making it possible for developers to add rich messaging capabilities to their apps without having to build their own infrastructure from the ground up, is today making its service available to the public, following its beta period that began with its TechCrunch Disrupt win back …

Musikki opens up real-time music database to app developers

Musikki is the music world’s answer to IMDb – it provides a comprehensive database of information on musicians including their background, concert dates and news, and allows users to buy music through its app.<p>Today, the company has announced the launch of its Music API, which developers can use to …

21 questions to answer before you start that mobile app

You have an idea for a mobile app that will help extend your business and reach out to new and existing customers. Great! But before you send a development team to work on it, you’ll want to make sure you’ve answered these 21 questions:<p><b>1. Do you have a release schedule?</b> Will your app have multiple …

Apps

Short for iOS Offers Up Articles to Read in 10 minutes or Less

Short’s developers believe that you can put all that time you waste waiting in line to better use. When you’ve got a moment to spare, the app offers up articles that you can read in a couple of minutes or less.<p>Short for iPhone and iPad pulls in articles you’ve saved to Pocket, Instapaper, …

Prezi Launches Nutshell, An App To Turn Photos Into ‘Mini-Movies’

Prezi’s online presentation software already offers a popular alternative to creating otherwise tedious and visually uninspiring PowerPoint presentations, but now it seems the startup wants in on the consumer ‘video’ sharing trend. Taking the same dynamic zooming tech used to spruce up Prezi …

Apps

Social Shopping App Depop Raises $8M, Hires Ex-Reddit GM To Break Into US Market

While eBay tries to get more social and local, and Pinterest deepens is position in e-commerce, a new mobile app out of London is building out a platform that combines all of those experiences together natively. Depop, a mobile app for iOS and Android that is part Instagram-style social network and …

Social Media

Rather Than Trying to Reinvent the Wheel, Be Inspired by These 5 Books

The five books are must reads for those looking to change their life and path to success.<p>To not run a venture into the ground, entrepreneurs need to learn what it takes to succeed. Often this just comes from not making the mistake twice -- but there are a few proactive strategies entrepreneurs can …

Entrepreneurship

If You Want Great Results, You Need to Be Committed

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>In the game of life, I have never known anyone who achieved great success by simply being <i>interested</i> in what they do. The road to success is littered with people who are interested in achieving something, but it takes more than interest, …

Self-improvement

Fuse Raises $2.8M For Design-Centric App Development Platform

Fuse, an Oslo and now Palo Alto-based startup offering a iOS and Android app development platform, emerged from stealth today while also announcing $2.8 million in new funding as it heads to launch. The funding was led by investor Northzone, a Nordic firm and Spotify backer. The company is also …

Startups

The 5 Books Every Entrepreneur Should Read, or Read Again, in 2015

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Time is perhaps the rarest and most coveted asset an entrepreneur has in their life. The time to read is a crucial but often challenging feat to tackle on every entrepreneur’s to-do list. So when you take the time out of your hectic day …

Self-improvement

Number26 Could Be The Best Banking Experience In Europe

When I first wrote about Number26, I said that it was a bank designed for the 21st century — but all of this was on paper. The startup is launching today in Germany and Austria, with more European markets to follow. I opened a Number26 account a couple of weeks ago. Old well-established banks …

This Entrepreneur Quit His Day Job To Make A Little Rubber Thing For Your Headphones

A cursory search under “headphone management” will bring up virtually hundreds of products. Spoolee’s novel contribution to the category is a twig adrift in an ocean of competition. This seems like a small and unusual product for us to cover but there are three things that make this product stand …