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This cognitive bias explains why we constantly misunderstand other people

For example: Your coworker turns in a project late, and you assume he's a slacker. The next week, you turn in a project late, and you tell yourself it's because you were preoccupied with relationship issues.<p>Psychologists call this phenomenon the "fundamental attribution error" or the …

Why We're Quick to Blame But Slow to Give Credit

<b>Judgment hinges on whether action was intentional or unintentional.</b><p>New research from Duke University helps explain the paradox of why we are quick to …

The Decision to Trust

Roughly half of all managers don’t trust their leaders. That’s what I found when I recently surveyed 450 executives of 30 companies from around the world. Results from a GolinHarris survey of Americans back in 2002 were similarly bleak: 69% of respondents agreed with the statement “I just don’t …

Management

things you do that people use to judge your personality

Mike Nudelman/Business Insider<p>From the moment two people meet, they're sizing each other up, looking for signs of qualities like honesty, intelligence, and altruism.<p>Whether it's a date or a job interview, the small stuff matters — from the firmness of your handshake to how often you check your …

13 habits of the most persuasive people

Persuasive people have an uncanny ability to get you leaning toward their way of thinking. Their secret weapon is likeability. They get you to like more than their ideas; they get you to like <i>them</i>.<p>Too many people succumb to the mistaken belief that being likeable comes from natural, unteachable …

The Most Successful People Learn This Lesson Very Early in Life

It pays dividends to learn and practice this.<p><i>What is the most important life lesson you've learned so far? originally appeared on Quora - the knowledge sharing network where compelling questions are answered by people with unique insights.</i><p><b>Answer by Jordan Allen on Quora:</b><p>When I was 13, I wanted a …

Success

The skills you should learn if you want to be happy, according to research

"All of the work that we and other colleagues [have done] leads us to this inevitable conclusion ...well-being is fundamentally no different than learning to play the cello," Richard Davidson, founder of the Center for Healthy Minds at the University of Wisconsin and author of "The Emotional Life …

How to survive (and thrive) when life punches you in the face

A few weeks ago, one of my students posted this in my Facebook mastermind group (<i>emphasis mine</i>):<p>Let me start by saying that I applaud this woman for having the courage to step up, share her story, and ask for help so she can overcome this and move forward again. It’s actually pretty damn hard to …

Self-improvement

Science Says 92 Percent of People Don't Achieve Their Goals. Here's How the Other 8 Percent Do

If you're serious about goal setting, here's what the high achievers know that you may not.<p>Did you know that a staggering 92 percent of people that set New Year's goals never actually achieve them? That's according to research by the University of Scranton.<p>I've done it many times, and if you're …

Motivation

6 body language tricks that are hard to master but will pay off forever

As Ursula the sea witch famously said, "Don't underestimate the importance of body language."<p>Some tricks, like remembering to smile and having a firm handshake, are pretty easy to implement in your everyday life.<p>However, there are other techniques that, while relatively commonsense, are somewhat …

9 TEDx presentations that completely changed my life

I'm a big fan of TED. I've walked away with a better understanding of the human psyche, a better business acumen, and some truly astounding takeaways about the future of science and technology.<p>But just as impressive are the independently organized TEDx presentations, which, while following TED's …

Use the 'Goldilocks rule' to stay motivated instead of getting discouraged

Labor laws were loose back then and the boy managed to land a position selling guidebooks to visitors for $0.50 a piece.<p>Within a year, he had transitioned to Disney's magic shop where he learned tricks from the older employees.<p>He experimented with jokes and tried out simple magic routines on the …

3 Skills That All Emotionally Intelligent People Master

There are very many benefits to EI.<p><i>How can we improve our emotional intelligence, and what are the benefits? originally appeared on Quora--the knowledge-sharing network where compelling questions are answered by people with unique insights.</i><p><b>Answer by Chade-Meng Tan, co-chair of a Nobel Peace</b> …

Emotional Intelligence

Why Google, Target, and General Mills Are Investing in Mindfulness

When was the last time you sat quietly at your desk and did nothing but think? How would you react if you observed a peer, employee, or manager doing so? Encouraging employees to slow down to focus on the present can seem at odds with a corporate culture of speed and goal attainment. But in today’s …

Mindfulness

Engaging Your Employees Is Good, but Don’t Stop There

Genius, as Thomas A. Edison famously declared, may be 1% inspiration and 99% perspiration. But building a company employees truly love reverses the equation: it’s almost all inspiration, and sweat has only a little to do with it. This is the unexpected conclusion of new research from Bain & …

Employee Engagement

Do You Have What It Takes to Help Your Team Be Creative?

Competencies testing and training has proved invaluable in business ever since Harvard psychologist David C. McClelland got the ball rolling in the 1970s. Invariably, we have learned that murky human performance categories like sales ability and leadership can be broken down into skill sets that …

Human Resources

5 Ways to Become a More Collaborative Leader - SPONSOR CONTENT FROM GOTOMEETING

<b>By Clare Kemp, Senior Campaign Manager for Northern Europe, Citrix</b><p>In today’s hyper-connected world, the kind of leaders who climbed the corporate ladder with a “command and control” style of management can have a hard time adjusting to today’s new workplace realities. Businesspeople are working …

Northern Europe

How Company Culture Shapes Employee Motivation

<i>DAVE WHEELER FOR HBR</i><p>In a recent strategy meeting we attended with the leaders of a Fortune-500 company, the word “culture” came up 27 times in 90 minutes. Business leaders believe a strong organizational culture is critical to success, yet culture tends to feel like some magic force that few know …

Management

What Kind of Thinker Are You?

<i>HBR STAFF</i><p>We all aspire to work better together. Technology is making some of that effort easier. But digital tools are only part of the answer. It’s people who ultimately make the difference.<p>The problem is that technologies for collaboration are improving faster than people’s ability to learn to …

Management

Happiness Isn’t the Absence of Negative Feelings

Happiness feels intolerably elusive for many of us. Like fog, you can see it from afar, dense and full of shape. But upon approach, its particles loosen and suddenly it becomes out of reach, even though it’s all around you.<p>We put so much emphasis on the pursuit of happiness, but if you stop and …

Happiness

Why Companies Are So Bad at Treating Employees Like People

Few disagree that the time is ripe for reimagining complex organizations so that they are more human and more agile. But existing models for how to make the shift seem to offer a choice between a rock and a hard place.<p>Take the thorny problem of developing people. Anachronistic annual performance …

Corporate Culture

10 Questions That Will Transform Your Life

<i>This article was originally published on Completed Thoughts.</i><p>Have you ever asked yourself questions like these?<p>"Why do I have to get up so early?"<br>• "Why is this happening to me?"<br>• "I'm screwed, aren't I?"<br>• "Why is life so hard?"<br>• "I should just give up, shouldn't I?<p>If you are like the average person, you …

When Authenticity Does More Harm than Good

<i>Andrew Nguyen/HBR Staff</i><p>A longtime company client effectively told me they wanted to transform their single high-profile global customer forum into a new product sales event. Given management’s declared commitment to customer satisfaction and net promoter scores, I thought this a serious mistake; …

Leadership

Why Organizations Don’t Learn

Virtually all leaders believe that to stay competitive, their enterprises must learn and improve every day. But even companies revered for their dedication to continuous learning find it difficult to always practice what they preach.<p>Consider Toyota: Continuous improvement is one of the pillars of …

Management

Everything is invented, nothing is what it seems

Everything is invented, nothing is what it seems. Why is that? What we see is limited by what we’re “programmed” to receive. What does that mean …

What is Success? What Matters and How to Achieve It

<b>What is success?</b><p>There is a passage on the wall that goes like this:<p>Success means something different to each one of us, but it comes<p>to those of us …

5 strategies for conquering fear and anxiety, from one of the most successful self-help authors in history

His 1948 book, "How to Stop Worrying and Start Living," deals with tactics for liberating yourself from nagging anxieties that make you less happy and less productive.<p>The book grew out of Carnegie's experiences teaching adult education courses at the YMCA in New York City. Carnegie realized that …

11 Mindsets Learned in Prison Made Me Mentally Unstoppable

11 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>What type of person are you when you’re faced with an extravagantly difficult challenge?<p>I discovered the answer to my question during the two years I sat in a prison cell.<p>I've always been endlessly optimistic, and the type of …

Self-help

How leaders kill meaning at work

Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of their employees in four avoidable …

Is LEGO vital to LEGO SERIOUS PLAY?

Imagine my surprise to see LEGO® bricks on the cover of Harvard Business Review. Even their cover photo on Facebook is...<p>Irish Examiner featured the …