Patrick

247 Flips | 14 Magazines | 53 Likes | 5 Following | 8 Followers | @trick_tm | Keep up with Patrick on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Patrick”

Your customer experience might not be as hot as you think

Authored by Mark De Groot, Marketing Director EMEA - Digital Customer Experience at Oracle<p><b>You know your customer experience needs to change—but how?</b> …

Elevating customer satisfaction and growth through service to solutions

To generate more value from customer-care channels, companies must look beyond a focus on sales alone. A comprehensive approach to omnichannel …

Customer Experience

This Is How Audi's Electric Supercharger Works To Eliminate Turbo Lag

Audi’s newest SQ7 is powered by a 4.o-liter twin-turbocharged V8 diesel engine with a third compressor powered by a 7kw electric motor, running on a …

How to Write an Irresistible Elevator Pitch

You need a teaser--and you need it for a few reasons<p><i>How do I write an effective elevator pitch? What should an elevator pitch look like on paper? originally appeared on Quora:</i> <i>the place to gain and share knowledge, empowering people to learn from others and better understand the world</i>.<p><b>Answer by Todd</b> …

teaser

Step inside this mind-bending studio where every painting is an optical illusion

Patrick Hughes is an artist like no other – he doesn't do 'normal' and presides over all conventions to create insanely mind-bending paintings that …

How To Design For Everyone, In 3 Steps

First? Ignore the average user–they don’t exist.<p>Inclusive design is officially a buzzword, with companies like Airbnb releasing an inclusion toolkit and Microsoft attempting to use its principles to make better products. But the idea behind that buzzword–that designing for a wider variety of people …

Product Design

7 smart strategies for success on the new-look Facebook

If you’re like most communicators, you did your 2018 strategy planning—only to have Facebook announce it was changing the game for organizations …

Diet Coke hopes a sleek rebrand and some new flavours can reignite sluggish sales

The Coca-Cola Company is looking to solidify the future of Diet Coke in North America with a new colourful rebrand that brings with it a handful of …

How to use images more effectively in annual reports

Designing an annual report is part of the bread-and-butter work for many designers. Some may see it as relatively dry, but – as the examples here …

Dubai Sets Its Sights On Becoming The World's First Blockchain-Powered Government

Dubbed as the “city of the future”, Dubai, which plans to have robot cops, flying taxis and autonomous vehicles on its roads in coming years and appointed a minister in-charge of Artificial Intelligence recently, is planning yet another transformation: to become the world’s first blockchain-powered …

Real Estate

15 Animated Logos That Will Inspire You to Make Your Work Move

[Last chance! You have until <b>11:59pm EDT on</b> <b>Monday, Oct. 30</b> <br>to enter the HOW Logo Design Awards.] Sometimes you take it upon yourself to animate a logo …

Here's the Secret to Nailing the Scandi Style at Home

Scandinavian style is characterised by form, functionality, simplicity and clean lines. According to its design principles, one should be in harmony …

InVision takes on Sketch and Adobe XD with its new Studio design app

InVision’s made a name for itself with its suite of tools for prototyping and collaborating on mobile and web design projects; it’s now taking things a step further with the launch of Studio, a desktop app for designing responsive apps and sites from start to finish.<p>With its new app for MacOS and …

Feng Shui Your Living Room: Location, Layout, Furniture, and Overall Vibe

The living room is an important space in any home, whether it’s a loft, a studio apartment, a duplex, a single family home, or a mansion. The reason …

Home Decorating

Design thinking, explained

Solve any business problem with this approach.<p>By Rebecca Linke | September 14, 2017<p>Graphic design by Mimi Phan<p>Why It Matters<p>Coming up with an idea is …

The Cities Where Tourists Splash The Most Cash [Infographic]

Bangkok was the world’s most visited tourist destination last year, according to the annual Mastercard Destination Cities Index. The Thai capital attracted 19.41 million visitors in 2016, ahead of London (19.06 million) and Paris (14.87 million). Even though Dubai ranked fourth for overnight …

Infographics

The Design Value Index Shows What “Design Thinking” Is Worth

IBM CEO Thomas Watson Jr. famously declared “good design is good business.” Jeneanne Rae has the numbers to prove it.<p>In 2013, Rae, founder of …

This 1954 Maserati Was Just Named the Greatest Car in the World for 2017

Winner of the 2017 Peninsula Classics Best of the Best Award, this car is truly one-of-a-kind.<p>It’s a daunting task: Choose a single winner from among …

Classic Cars

Design thinking gives you an edge over your competitors

Design is often thought of as something pleasing to the user’s eye. With good design principles, companies gain a strategic advantage at creating an experience their customers like and want to return to.<p>But design thinking is a more comprehensive and holistic approach to problem-solving. While it’s …

Extreme personalization is the new name of the retail survival game

<i>Sameer Patel, CEO, Kahuna</i><p>The battle for digital commerce domination just heated up. Again. Amazon enters the brick-and-mortar grocery business with …

eCommerce

What is design thinking? The secret to digital success

Design thinking is emerging as a major ingredient in for digital transformation success. But what exactly is design thinking, and how are leading …

Design Thinking as a Turnaround Tool (Blog)

By Kriss Deiglmeier, Nadia Roumani, & Amanda GrecoChanging an organization’s vision and culture takes a long time and tremendous commitment, but …

The Nine Traits of Highly Effective CMOs

Tips for long-term survival in what has become a short-term role.

Context, context, context: How push notifications convert (VB Live)

<b>Push notifications, done right, can garner 2,400 percent higher conversion rates. Don’t be part of the 63 percent of marketers who stumble on the messaging, timing, and frequency of your notification strategy — join this interactive VB Live event.</b><p><b>Register here for free.</b><p>Colleen LeCount, SVP of …

3 Ways Of Thinking That Set Today's Successful Companies Apart

In today’s digital economy, some organizations succeed by adapting to disruptive threats, moving quickly into new markets, attracting the best talent and maintaining highly regarded brands. Others struggle.<p>What separates the winners from the losers in this rapidly changing environment — and why are …

How Ford’s New CEO Plans To Beat Tesla, Uber, And Google

Jim Hackett was raised on Ideo’s brand of design thinking. Can he use it to save the 114-year-old automotive giant?<p>In April 2017, the Ford Motor Company–114 years old, the second largest carmaker in the country behind General Motors, a stalwart of American manufacturing–was suddenly worth less than …

Global Customer Experience Requires a Local Touch

When people set out to find what they are looking for, most of the time they aren’t searching for a product such as a lipstick, a power drill, a …

Customer Experience

Design Thinking: Your Next Competitive Advantage

There’s a change in business leadership that’s transforming the way we solve problems…and that shift revolves around design thinking. Design affects much more than appearances and can help develop innovative solutions for just about any problem. Paola Antonelli, said it best: “Design is not style. …

Design

4 Design Thinking Facilitation Resources for Nonprofits

Almost four years ago, I wrote my experience as a participant n a design-thinking lab to give input on a digital strategy for a philanthropy. The …