Abrar

363 Flips | 1 Magazine | 10 Likes | 3 Following | 151 Followers | @travelalchemist | Travel investor. Looking to change travel.

How a Fast-Growing Startup Built Its Sales Team for Long-Term Success

It’s common for leaders of sales teams to focus almost exclusively on short-term tactics and current operations while failing to think and act in a way that supports the longer-term needs of their businesses — and it’s hard to fault them. Sales teams must meet the immediate needs of their …

Human Resources

Technology Is Top of Mind for Hotels

In response to the many geopolitical, sociological, and technological changes that took place in 2017, five-star hotels are making changes—some …

11 Things you probably didn’t know about airplanes

<b>This piece originally appeared on Travel + Leisure.</b><p>Planes have changed a lot since the days of the Wright Brothers (or, perhaps more accurately, …

FAA

BA computer meltdown: 'Heathrow was the angriest place I’ve ever been’

Collapse of British Airways computer system leaves passengers facing disruption and frustration at Heathrow airport<p>For British Airways passengers, the disruption caused by the weekend’s computer system outages endured even when flights had resumed.<p>Rose Drury, a childcare assistant from Leeds, said …

British Airways

Indian airlines continue to oppose 100% FDI. Fear of Qatar Airways’ India plans?

Almost a year after the Indian government allowed 100% foreign investment into its aviation sector, local airlines continue to oppose the policy. The …

British Airways Adds a Fee That Could Weaken Airline-Ticket Middlemen

British Airways plans to add a surcharge on some tickets, a move that could help reset airline relationships with the powerful global distribution …

Travel Agent 2020 - By Greg Abbott, SVP, DataArt, Travel and Hospitality Practice

The concept of “travel agent 2020” is on everyone’s mind today. It’s tempting to be skeptical of all the predictions regarding the future of travel …

Berlin startup Flyiin takes aim at online travel agencies

After millions of (air)miles, I’m still in love with the miracle of aviation. The idea of entering a metal tube in one continent, and exiting it in another has never lost its magic.<p>But the way we book flights is fundamentally broken.<p>Back in the day, it was simple. You’d go to a travel agent who …

Ctrip launches updated platform for customized travel

China's largest online travel agency Ctrip has recently launched a new version of its customized tour platform.The platform is to cater to the …

Incredible winning images revealed in the 2016 Travel Photographer of the Year contest

World's Biggest Hotels 2017: Marriott Leads The Pack, Hilton Falls

It was a good year for the hotel industry as occupancy levels hit record highs in 2016.<p>The big news of the year was Marriott’s mega acquisition of rival Starwood. The multi billion dollar deal gave Marriott a clear advantage on many key fronts. The result puts the Bethesda, MD hotel manager at the …

United Airlines' Route Network Strategy Makes No Sense

Some aspects of United Airlines' new route selection strategy make sense -- but others are completely baffling.<p>In the past year, <b>United Continental</b> …

China beats India to become the world’s fastest growing aviation market

India’s 23-month-long reign as the world’s fastest-growing aviation market is over.<p>In March, passenger traffic in China’s domestic aviation market grew by 15.1% year-on-year, beating India’s 14.6% growth, to claim the top spot, according to data from the International Air Transport Association …

Aviation

Virtual reality takes ground handler training to a new level

The International Air Transport Association has launched its RampVR virtual reality training module for ground handlers at the IATA Ground Handling …

In GDS battles for market share, size isn’t everything

It might be tempting to suggest that Gordon Wilson is downplaying the importance of GDS market share because, as CEO of Travelport, he runs the GDS …

Business travel giants talk up NDC prowess after sealing direct connect deals

Hogg Robinson Group and Concur claim they are spearheading the spread of IATA’s New Distribution Capability standards into business travel.A …

How Amazon drives innovation (and should inspire the travel industry)

Amazon is often held up in travel circles as what to aim for when it comes to knowing customers and inspiring them to buy.Many an airline and tour …

British Airways distribution fee met with irritation (but not scorn)

Reaction to the introduction by British Airways of a surcharge on tickets sold on non-NDC systems has been less hysterical than some might have …

Full transcript: New York Times reporter Mike Isaac answers Uber questions on Too Embarrassed to Ask

Isaac, a former Recode writer, covers the ride-hailing beat at the NYT.<p>On this episode of <b>Too Embarrassed to Ask</b>, <b>Recode’s</b> Kara Swisher and The Verge’s Lauren Goode invite former <b>Recoder</b> Mike Isaac, now of the New York Times, to talk about Uber. The ride-hailing company has had a bumpy 2017, what with …

Tim Cook

Read Mark Zuckerberg’s full commencement address at Harvard

Zuckerberg returned to his alma mater Thursday to encourage Harvard’s graduates to go save the world.<p>Facebook CEO Mark Zuckerberg gave an impassioned — and at times emotional — 30-minute commencement address Thursday at Harvard College, the school where he created Facebook before dropping out over …

In Latest Rebuke, An Appellate Court Minces No Words In Condemning Trump's Travel Ban

“The question for this Court, distilled to its essential form, is whether the Constitution… remains ‘a law for rulers and people, equally in war and in peace.’ And if so, whether it protects Plaintiffs’ right to challenge an Executive Order that in text speaks with vague words of national security, …

British Airways chaos: All flights cancelled at Heathrow and Gatwick after global computer failure

British Airways has cancelled all flights from Heathrow and Gatwick following a massive global IT failure.<p>Every departure scheduled on Saturday was cancelled and the airline asked passengers not to come to the airports.<p>On Saturday night the operator said it intended to run a "near normal schedule" …

Emirates - more passengers, more mobile bookings, less profit

Emirates Group – comprising the eponymous airline and Dnata, a mix of airport, ground handling and consumer travel businesses – has seen a big drop …

Google (not the GDS) is the new enemy in airline distribution

An airline distribution conference doesn’t seem complete without a bit of a poke at the global distribution systems.Segment fees paid by airlines, …

What, when and why of downloading an app for travel

Google has released some research on what makes consumers download travel apps, what they’re using them for and why they stop using them.The search …

SITA Labs introduces moveable robotic check-in kiosks

SITA Labs has connected a selection of its own products to create KATE – a robotic check-in kiosk which can move autonomously to the most congested …

In a voice-led world: Okay, Google, how are you changing the travel industry?

The multi-dimensional travel buying journey is gaining yet another route to market as we increasingly turn to voice search when planning, purchasing, …

ARC investigates cause of 7% increase in agency debit memos

The Airlines Reporting Corp. is looking into the causes of a 7.1% increase in the number of debit memos in the U.S. between 2015 and 2016.The …

OpenJaw builds a chatbot using IBM Watson

OpenJaw Technologies is developing a conversational chatbot which will be powered by IBM Watson Artificial Intelligence.It has linked up with …

Should Investors Be Worried About TripAdvisor's Q1 Earnings and Revenue Misses?

TripAdvisor is effectively pivoting its business, a big reason top- and bottom-line results have fallen short recently.<p>It wasn't a particularly good …