Tove Chevalley

126 Flips | 16 Magazines | 24 Likes | 2 Following | 8 Followers | @tovechevalley | Consumer Experience Strategy & Public Speaker

Agile at Scale

By now most business leaders are familiar with agile innovation teams. These small, entrepreneurial groups are designed to stay close to customers and adapt quickly to changing conditions. When implemented correctly, they almost always result in higher team productivity and morale, faster time to …

DT Daily: Amazon lets anyone create Alexa skills with Blueprint

Who says you need to be a developer to create skills for Amazon Alexa? Amazon is launching a new feature called Alexa Skill Blueprints that lets …

What 40 Years of Research Reveals About the Difference Between Disruptive and Radical Innovation

<i>“If you went to bed last night as an industrial company, you’re going to wake up this morning as a software and analytics company.” Jeff Immelt, former CEO of General Electric</i><p>The second wave of digitization is set to disrupt all spheres of economic life. As venture capital investor Marc Andreesen …

Innovation

Unsplash, tech’s favorite stock image site, now has an iOS app

Unsplash, the apparent stock image database of choice for Silicon Valley companies, is launching an iOS app for creators and hobbyists to browse through catalogs of high quality photos to use in a creative project or any other personal use. Today’s launch is Unsplash’s third foray into apps — it …

Kahuna comes out of the gate with customer engagement platform

We keep hearing about the value of customer experience from some of the world’s biggest software companies. Last week Adobe trotted out the customer experience system of record at Adobe Summit. Meanwhile, Salesforce announced its Integration Cloud. Today Kahuna, a Redwood City, California startup, …

InVision acquires design visibility tool Wake

InVision, the NY-based design platform focused on collaboration, has today announced the acquisition of Wake.<p>Wake is a design tool focused squarely on supporting design visibility throughout a particular organization. Wake allows companies to share design assets and view work in progress as …

Sponsored: The Future of Retail is Happening Right Now in China

If you need evidence of the US retail sector’s precarious condition, consider that more than 9,000 stores closed last year, and another 12,000 are on the chopping block this year, according to commercial property firm Cushman & Wakefield.<p>Despite a 4.2% rise in 2017 over the previous year, US retail …

eCommerce

Alphabet's X lab explores using AI to improve food production

Add Alphabet to the growing number of companies hoping that AI will solve food production problems. The Google parent brand's X lab has revealed that it's exploring ways machine learning could improve farming. While X hasn't focused on any specific solutions, lab leader Astro Teller told <i>MIT</i> …

Artificial Intelligence

This tiny wearable knows what you’ve been eating, drinking, and smoking

A recent breakthrough in miniaturized sensor technology could end up taking a bite out of personal privacy. Researchers developed a wearable small enough to stick on a human tooth virtually unnoticed. And it’s capable of wirelessly transmitting data on any chemicals it comes in contact with.<p>The …

You’ll soon be able to do a generic search and then buy the product thru Google Express

Google is offering a new service called Shopping Actions which will allow consumers to spot something they want in a Google search and then buy it through sponsored results alongside the organic results. The service is initially being piloted with Target, Walmart, Home Depot, Costco and other large …

Explore the Gartner Top 10 Strategic Technology Trends for 2018

Artificial Intelligence (AI) is often associated with sorting data–and occasionally a sci-fi fantasy robot scenario–but healthcare leaders are hoping to use machine learning to better identify and treat diseases. For example, clinicians hope with the help of machine learning, they will be able to …

Top 10

Thought Experiment: How Einstein Solved Difficult Problems

“We live not only in a world of thoughts, <i>but also in a world of things. Words without experience are meaningless.”</i><p>— Vladimir Nabokov<p>The Basics<p><i>“All</i> …

If You Want To Innovate, Learn These 9 Rules

On December 9th, 1968, a research project funded by the US Department of Defense launched a revolution. The focus was not a Cold War adversary or even a resource rich banana republic, but rather to “augment human intellect” and the man driving it was not a general, but a mild mannered engineer …

Innovation

Finding New Ideas When You Don’t Have a Broad Network

People who study creativity and innovation talk a lot about the value of “recombination” — bringing existing ideas, practices, processes, or technologies together in new ways or applying them in fresh contexts or markets. It’s a model that has led to many popular consumer products, such as …

How Large Food Retailers Can Help Solve the Food Waste Crisis

If you find yourself having to purge your refrigerator’s crisper bin every few weeks, imagine what goes on at a grocery store. The Institution of Mechanical Engineers estimates that annually between a third and a half of all food produced is wasted worldwide. According to the Guardian, …

Why the Lean Start-Up Changes Everything

Launching a new enterprise—whether it’s a tech start-up, a small business, or an initiative within a large corporation—has always been a hit-or-miss proposition. According to the decades-old formula, you write a business plan, pitch it to investors, assemble a team, introduce a product, and start …

Plan a Better Meeting with Design Thinking

“Sometimes, when I sit in meetings, especially ones in which people don’t seem engaged, I calculate the cost in staff time. I’ve estimated that one standard weekly meeting in my bureau — 50 people sitting in a cookie-cutter conference room, looking both bored and anxious — costs around $177,000 …

How Volvo Reinvented Itself Through Hiring

Many legacy companies would like to transform themselves into agile, talent-first organizations. But when some CEOs in this position look at the people they employ, they discover a problem: a swath of their existing team doesn’t have the necessary skills or metabolism for change to meet the new …

Volvo

How a Think Tank Measures the Impact of Ideas

In the summer of 2008 I was happily working as a professor at Syracuse University when I received an unexpected phone call. For the previous year the American Enterprise Institute—one of the oldest and best-known think tanks in the country, where I had a part-time affiliation—had been searching for …

Why So Many High-Profile Digital Transformations Fail

In 2011, GE embarked upon an ambitious attempt to digitally transform its product and service offerings. The company created impressive digital capabilities, labeling itself a “digital industrial” company, embedding sensors into many products, building a huge new software platform for the Internet …

Elon Musk joins Westworld SXSW panel to talk about sending cars into space

“Have you ever questioned the nature of your reality?” It’s the question that permeated the first season of <i>Westworld</i>. So why shouldn’t its SXSW appearance be any different?<p>To close out its hour-long panel, moderator Jason Tanz (site director for Wired) cued up <i>Westworld</i> series co-creator Jonathan …

18 Exponential Changes We Can Expect in the Year Ahead - MIT Technology Review

<i>Azeem Azhar is a strategist, product entrepreneur, and analyst living in London. He is the curator of the weekly newsletter</i> Exponential View<i>, from</i> …

Innovation

Even Great Companies Need to Evolve

When I began working in Rochester, New York in the mid-1960’s, I asked my new colleagues how it was possible that our secretary Eleanor drove a new …

Innovation

Why blockchain challenges conventional thinking about intellectual property

Cryptocurrencies are getting a lot of attention, but finance is only one of many applications of the blockchain technology behind it.<p>Blockchain …

China shows that competition leads to innovation, something the West seems to have forgotten

From the early 19th century to the early 20th century, Western countries attributed their economic growth to the discoveries of “scientists and …

CHATBOTS EXPLAINED: Why businesses should be paying attention to the chatbot revolution

<i>This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.</i><p>Advancements in artificial intelligence, coupled with the proliferation of messaging apps, are fueling the …

Chatbots

The Company That’s Taking Shoppable Video Seriously—and Driving Results

It’s no longer a question of whether consumers want to shop on social platforms. The latest ecommerce campaigns from Jordan Brands and Allbirds show …

Social Media

Create a Growth Culture, Not a Performance-Obsessed One

Here’s the dilemma: In a competitive, complex, and volatile business environment, companies need more from their employees than ever. But the same forces rocking businesses are also overwhelming employees, driving up their fear, and compromising their capacity.<p>It’s no wonder that so many C-Suite …

'Life is so different here now' - Inside Japan's 'zero-waste' village

“One, two, three….” Hatsue Katayama, a 70-year-old Japanese housewife, is kneeling at a low table in her home while counting aloud from a handwritten list.<p>She continues, without drawing breath, until she reaches 25: "That’s the number of rubbish categories we have at home.”<p>Mrs Katayama’s diligent …

Google wants to teach more people AI and machine learning with a free online course

A new ‘Learn with Google AI’ site will serve as a hub for AI and machine learning resources<p>Machine learning and AI are some of the biggest topics in the tech world right now, and Google is looking to make those fields more accessible to more people with its new Learn with Google AI website.<p>Google …