Tom Gibson

27 Flips | 2 Magazines | 2 Following | @toongee2014 | Keep up with Tom Gibson on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Tom Gibson”

The Busier You Are, the More You Need Quiet Time

In a recent interview with Vox’s Ezra Klein, journalist and author Ta-Nehisi Coates argued that serious thinkers and writers should get off Twitter.<p>It wasn’t a critique of the 140-character medium or even the quality of the social media discourse in the age of fake news.<p>It was a call to get beyond …

How Spotify Balances Employee Autonomy and Accountability

Autonomy may be the single most important element for creating engagement in a company. How can anyone feel engaged, let alone inspired, if she feels that some supervisor is always looking over her shoulder? But autonomy is a double-edged sword. On the one hand, it spurs creativity and involvement. …

Want to Be More Productive? Sit Next to Someone Who Is

To increase worker performance, employers often invest in a number of things, from rewards and incentives to education and training. These traditional approaches develop employees’ skills and enrich their work experience. But we discovered a surprisingly simple way to increase productivity, one …

The Most Common Reasons Customer Experience Programs Fail

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. Time passes slowly, data continues to mount, and paralysis sets in. Big, strategic goals evolve into score improvements and incrementalism …

Communication for the new design leader

I was recently asked to give a presentation to emerging IBM Design leaders on how to communicate as a leader. Good communication and leadership do …

Public Speaking

24 Executives Share the Daily Habits That Keep Them on Top | Inc.com

The most successful people I know share some common traits. They're confident, hard-working, astute with money, and health conscious. They also stick to certain routines proved over time to work. Check out these quotes from 24 successful executives who credit simple daily habits for helping them …

Financial Services

The role of design thinking in innovation

Innovation is everywhere at the moment — or, more accurately, there are countless blog posts about how important it is and how companies that fail to …

Team Building in the Cafeteria

Anders Wenngren<p>Some companies go to extraordinary lengths to build bonds among workers. At disk-drive maker Seagate Technology, for example, former CEO Bill Watkins used to take groups of 200 employees on a 40-kilometer adventure race through the middle of New Zealand. Fortune’s Jeffrey O’Brien …

For Better Presentations, Start with a Villain

Many executives start presentations about products or initiatives with a vague theme statement, often expressed with as much pith as a puff of smoke: “We have a new focus on customer satisfaction,” or “Our current strategic goals are execution and innovation.” But this approach is not only lacking …

Email Is the Best Way to Reach Millennials

With $200 billion in annual buying power by 2017, Millennials have become every brand’s coveted customer. But what’s the best way to reach them? <b></b><p>The answer is email.<p>For all the talk of email being dead — Too much noise! Too much spam! Too many distractions! Snapchat! — email remains the standard for …

Change Management Meets Social Media

While change is often in the best long-term interest of a company, it can wreak havoc on an organization’s people in the near term. Periods of change on a grand scale – crises, mergers and acquisitions, mass layoffs – can especially erode employee engagement, loyalty, and trust. In most cases, the …

We Like Leaders Who Underrate Themselves

The Stanford Graduate School of Business asked the members of its Advisory Council which skills were most important for their MBA students to learn. The most frequent answer was self-awareness — possessing an accurate view of your skills, abilities, and shortcomings, as well as understanding how …

“Leadership Qualities” vs. Competence: Which Matters More?

There’s sometimes a disconnect between how we talk about leadership qualities (we tend to use words like <i>authority</i>, <i>power</i>, and <i>emotional intelligence</i>) and what we actually require from the people leading teams and other working groups (arguably, competence and a deep knowledge of the specific work …

Your Innovation Team Shouldn’t Run Like a Well-Oiled Machine

Most innovation teams inside large companies are set up to operate like well-oiled machines. They move in a specified direction at a predictable speed. Since the early 1900s, this model has been the prevailing paradigm for how organizations are designed and run.<p>The problem is that while this …

19 tricks stores use to make you spend more money

From supermarkets to department stores, retailers employ clever techniques designed to get you to spend more.<p>Stores are carefully engineered, and every aspect of the design has a highly specific purpose — from the background music to the interior wall color.<p>To become more of a savvy shopper — and …

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How To Take The Most Refreshing Work Break: 7 Evidence-Backed Insights

For one thing, don’t fear the micro-break.<p>If you’re an average worker, you take a few minutes every hour to accomplish something besides what you’re paid to do. This was true long before cat GIFs and Slack emojis; as far back as 1940, according to an early study of break behavior, clerical workers …

How To Manage Exceptionally Creative People

Creative thinkers don’t always thrive in structured environments. So how can companies put them to good use?<p>In 1905, the German microbiologist Robert Koch won a Nobel Prize in medicine for discovering the effect of bacteria in infectious diseases. The famous research physician and fellow Nobel …

Watch This Video Essay On How Film Editing Creates The “Oh F**k” Moment

Some directors say a movie is written three times: on the page, on the day of filming, and in the editing bay. That third time matters a lot more than casual moviegoers might think, and a new video explains why–with an emphasis on so-called “oh f**k moments.”<p>Created by YouTube movie obsessives …

How Wayfinding Guru Lance Wyman Defined the Field of Environmental Graphics

A new tome from Unit Editions covers the iconic graphic designer’s impressive oeuvre.<p>When you visit a foreign (or not so foreign) city, maneuvering the streets can either fill you with ease or utter frustration. This is all due to wayfinding, a visual language that communicates how to navigate the …

A 6-Part Structure for Giving Clear and Actionable Feedback

Robert was the head of an East Coast insurance company. His greatest asset was his large, extroverted personality. He was the classic glad-handing, backslapping, high-energy salesman. His problem was a familiar one, too: a great salesman – even one with charisma — doesn’t necessarily make a great …

Managing Performance When It’s Hard to Measure

Organizations of all kinds have long struggled to accurately measure the performance of individual members. The typical approach is to assess an individual’s performance against a metric usually tied to whether or not they performed a task and the amount of output they generated by doing so. …

A TED speaker coach shares 11 tips for right before you go on stage

Gina Barnett advises a speaker before the annual TED Conference. Below, her best last-minute public speaking tips. Photo: Ryan Lash/TED<p>The weekend …

Differing Work Styles Can Help Team Performance

Most leaders now recognize that the best teams leverage diversity to achieve long-term success. But many think about it in pretty narrow terms: gender, ethnicity, religion, sexual orientation, and/or age. Sometimes they also consider organizational attributes, like function or rank.<p>But there’s …

5 Awesome Old-School TV Ads for Financial Service Companies

Long ago, TV viewers knew that when E.F. Hutton talks, people listen. The return of E.F. Hutton has gotten us nostalgic for hokey financial services …

Coworkers Should Be Like Neighbors, Not Like Family

All companies want engaged employees. After all, people who are engaged put in effort that goes above and beyond the minimum that’s required to complete a task. They are less likely to look for another job. And they project positive energy, which improves the mood of other employees and …