The Employee Experience

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Time for an EX intervention? | Organization

April 2, 2018 – <i>by Naina Dhingra, Jonathan Emmett and</i> <i>Mahin Samadani</i><p>Mark our words: <i>Employee experience</i> is the new evolution from <i>employee engagement</i> for …

Employment

Employee Experience and Design Thinking

In Part 1 of this article, “How to start with Design Thinking in HR“, we argued that Design Thinking and modern HR go hand is hand. In this article …

Design

Step inside Cathay Pacific's employee experience focus

It's very difficult to execute a fantastic customer experience if you aren't first delivering a great employee experience

Why Your HR Department Should Embrace Design Thinking | Inc.com

How can HR create great employee experiences that empower creativity, collaboration and innovation? Design Thinking is an approach that works.<p>Design has a tremendous power to influence human behavior and thus effect change. Richard Farson PhD, psychologist, educator and author of <i>The Power of …

Why you need a Digital Employee Experience Design

Digitisation is everywhere, whether you like it or not. It disrupts the way we live and the way we work (together) – sometimes even …

Employee Engagement in the digital age. What does it mean for HR?

<i>Employee engagement</i> is being used by Human Resources for several years now, to promote productivity and performance. Today that focus is expanding to …

The Employee Experience: It’s Far Bigger than HR

​Right now, there is an enormous interest in improving the employee experience. Companies are struggling to improve productivity, employees are …

Human Resources

Measuring the Customer Experience of HR (Why and How)

The argument for proactively managing the customer experience of HR (CxHR) is clear: organizations who successfully deliver on the ‘moments that …

Perfect Employee Journey at Hunkemöller

Moments that matter: a catalogue

Moments that Matter – A Catalogue (part I)During the employee journey, there are critical moments that are important in establishing the employee …

Ditch The Employee Lifecycle And Focus On Moments That Matter - Jacob Morgan

5 Must-Read Customer Experience Books Recommended By Leaders Like Jeff Bezos And Richard Branson

I’m an avid reader, picking up a book almost weekly. I may read 40 books a year, if not more. I love discovering new information or reading an author’s unique perspective. I not only want to learn something new, I also want the author’s words to make me think differently.<p>One of my most enjoyable …

Customer Experience

Here’s How To Find Out Which Of Your Employees Are About To Quit

“People analytics” may sound daunting, expensive, and difficult — something the ordinary manager can’t possibly concern herself with even if she’d …

Marshmallows, superchickens & scrappers :-) | LinkedIn

For this week's #ConnectWithContent, we want to share some of our favorite videos on HR, team performance and leadership. We like to watch videos as …

An Incredibly Easy Way to Understand What Your Employees Are Thinking

Great managers sometimes lose their best employees. Usually it’s inevitable.<p>The reason people leave isn’t always black and white.<p>Sometimes employees …

10 Trends in Workforce Analytics

Workforce analytics is developing and maturing. These are the 10 major trends for the near future.<p>1. From one time to real-time<p>Many workforce …

Human Resources

The employee journey 2018: data, gut feeling and personalization

Our first HR knowledge session of 2018 was about the Employee Journey. Our very own CPO Mariel Dommering told a great story about the Nmbrs Journey …

Human Resources

How dogs at work are 'strengthening relationships in the office'

Meet Tupac, or as he's otherwise known, Danger. Don't let his gangsta rap name or big-guy proportions scare you off; Tupac is a total softie who …

12 Great Examples Of Recruitment Videos

In a knowledge-driven economy the most valuable asset that a company has is their employees. Attracting top talent is therefore more important than …

5 Employee Induction Best Practices from HR Experts

It’s official: After posting your company’s open roles, scouring hundreds of applications and conducting interviews, you’ve successfully landed a …

Candidate experience covers every interaction an applicant has with your business and brand during the hiring process and how they experience and …

Google’s head of People Analytics talks making work better

For Google, an amazing workplace starts with an inspiring culture that brings meaning to people and their work and is reinforced with …

Ways to redefine next gen employee experience

Just as business and talent have gone digital, talent management also has to go digital to attract digital natives. In a Round Table organized by …

Employee experience: essential to compete | Organization

March 12, 2018 – <i>by Naina Dhingra, Jonathan Emmett and Mahin Samadani</i><p>A growing number of organizations suddenly are into <i>employee experience</i>. They’re …

How to select and align human capital metrics to support your entire organization

What metrics should you use to assess and monitor the business value of your workforce? This and other questions are answered in this unique user …

Report Details How Moments that Matter & Employee Value Propositions Impact Worker Engagement

NEW YORK, Feb. 28, 2018 /PRNewswire/ -- How do high-performing organizations bring out the best in their employees? Much depends on the health of the</b> …

The Powerful Way Onboarding Can Encourage Authenticity

Most organizations want to hire employees to perform a set of tasks. So they advertise the available job, offer a competitive compensation package, and a queue forms. The queue is made up of people who need money to pay for their living expenses, such as food and rent. In a model like this, the job …