Speaking at his alma mater in January, Sundar Pichai, Google’s low-profile CEO, revealed his key to effective management: “Let others succeed.” Enacting Pichai’s advice is easier said than done. But Google
Not every exec hits “inbox zero”—or even tries to. There’s more than one way to keep emailing to a minimum. How many hours a day do you spend sifting through your inbox? Does the idea of taking up arms
Lightspeed’s new office in Montreal looks as though someone smashed a graphic design book into an old train station. Place Viger in Montreal symbolized an age of glamorous travel and cosmopolitan ambition.
Happy customers are a core component of a healthy, profitable company. Customer satisfaction is vital to keeping your company afloat. Without customers, how would you make any money? Bad customer service
Many alarms have sounded on the potential for artificial intelligence (AI) technologies to upend the workforce, especially for easy-to-automate jobs. But managers at all levels will have to adapt to the
Did you know that a staggering 92 percent of people that set New Year's goals never actually achieve them? That's according to research by the University of Scranton. I've done it many times, and if you're
(This post is part of a series about the founders of some great American brands. You may want to check out previous posts about the founder of Dunkin' Donuts, and the founder of Under Armour. Got a suggestion
1. You can’t manage time, you can only manage yourself. There are 24 hours in each day. You can’t change that. As long as you focus on managing time – searching for systems, lists, and tools – you are