Social Media for Good

By Timo Luege | Useful things related to digital communications for NGOs, International Organizations, non-profits, UN agencies and the Red Cross.

Can “Laptop Humanitarians” Solve History’s Largest Refugee Crisis?

W<b>hen the Taliban moved</b> on Kunduz, Afghanistan in September 2015, 21-year-old Sayed HaMed Mosawi and his family fled to a public park in a neighboring …

Refugees

The Top 10 ICT4D Project Failures Will Surprise You

What day-to-day failures do you expect to happen most in your ICT4D projects? Laptop theft? Viruses? Outright malfeasance? I worry every day about …

Top 10

Storytelling and Evidence-Based Policy: Lessons from the Grey Literature

Author: Brett DavidsonPublication Date Tuesday, September 12, 2017Affiliation: Open Society Foundations Public Health Program<i>"Storytelling remains a</i> …

Storytelling

Twitter says it will remove verification badges from accounts that violate its rules

A risky new step in the fight to reduce harassment<p>Twitter will begin removing verification badges from users who violate its rules, the company said today. The announcement, which was made on the official @TwitterSupport account, appears to make concrete a policy that began in January when the …

Milo Yiannopoulos

Hey, Mark Zuckerberg: My Democracy Isn’t Your Laboratory

BELGRADE, Serbia — My country, Serbia, has become an unwilling laboratory for Facebook’s experiments on user behavior — and the independent, nonprofit investigative journalism organization where I am the editor in chief is one of the unfortunate lab rats.<p>Last month, I noticed that our stories had …

Mark Zuckerberg

How 400 Russia-run fake accounts posted bogus Brexit tweets

Researchers find that accounts run from a St Petersburg troll farm tried to sow discord between Britons over the referendum<p>Concern about Russian influence in British politics has intensified as it emerged that more than 400 fake Twitter accounts believed to be run from St Petersburg published posts …

Russia

How one of America’s most powerful policemen learned to love social media after Hurricane Harvey

It hasn’t been a great few weeks for social media companies like Facebook and Twitter.<p>But in spite of all the undeniable problems associated with fake news, it’s worth reminding ourselves of the equally undeniable civic value of social media.<p>Take, for example, the role of social media in the …

Hurricane Harvey

Facebook makes it easier to donate in times of crisis

Facebook’s social good team has launched a donate button specific to crises. The goal is that people will be able to more easily and securely help communities affected by natural disasters.<p>Facebook already has a Crisis Response hub with crisis pages. Now, when you click on the crisis page, you’ll …

Facebook

Instagram experiments with letting you follow hashtags

Sometimes, you don't want to keep up with individual people on Instagram as you do a trending topic -- say, the latest in tech (we're slightly biased here) or a big protest. That currently involves laborious searches for hashtags, but it might become relatively trivial soon. Users have discovered …

Instagram

Twitter suspends blue check mark verifications

Twitter says its system for verifying accounts is broken. Now the company is reconsidering how it hands out its little blue and white check mark icons.<p>The company announced Thursday that it is pausing all "general verifications" because of "confusion" over the policy.<p>The decision comes days after …

Social Media

How Facebook Figures Out Everyone You've Ever Met

In real life, in the natural course of conversation, it is not uncommon to talk about a person you may know. You meet someone and say, “I’m from …

Facebook

Call for Papers is now open!

<b>International Review of the Red Cross: Call for papers on digital technology and war</b><p>In emergency situations, new technology now allows for real time …

Humanitarianism

JPEG vs. PNG: Which image-saving format is the better one to use?

In the world of digital imaging, there are two image formats that prevail above all else: JPEG (or JPG) and PNG.<p>At first glance, a single image shown …

Tutorials

Twitter's 280 character tweets are rolling out for (almost) everyone today

After testing a new 280-character limit a couple of months ago, Twitter is rolling out the new limit to everyone, starting today.<p>Twitter says you shouldn’t expect to see an apocalyptic flood of massive tweets now, though. According to its data, the number of tweets with a higher-than-average …

Marketing

After Texas Shooting, YouTube Is Once Again A Conspiracy Breeding Ground

Each new national tragedy brings a flood of misinformation on Google and YouTube. It’s not just frustrating. It has real-world consequences.<p>Yesterday, a man in Sutherland Springs, Texas, opened fire in a local Baptist church and killed 26 people. Facts are still being discovered, and a full picture …

Devin Kelley

Facebook Stumbles With Early Effort to Stamp Out Fake News

Facebook Inc. is struggling to stamp out fake news.<p>The company outsources the process to third-party fact checkers who can only tackle a small …

Journalism

When Government Fails, Social Media Is the New 911 | Backchannel

<b>Roberto Hernández Alarcón</b> needed a diamond-blade saw. It was nearing midnight on September 24, and he was standing on the rubble of what had been an …

Enrique Peña Nieto

Forget Washington. Facebook’s Problems Abroad Are Far More Disturbing.

For months, Facebook’s headquarters in Menlo Park, Calif., has been in crisis mode, furiously attempting to contain the damage stemming from its role in last year’s presidential campaign. The company has mounted an all-out defense campaign ahead of this week’s congressional hearings on election …

Viral

New Report: Social Media Analysis for Good

The GovLab recently published a report on how social media analysis can be used to benefit a range of public good activities, from reducing traffic …

Big Data

Webinar Recording: Using Social Media for #CommIsAid

Photo: Depositphoto / RawpixelMore than 70 people joined us yesterday for the webinar on how to make better use of social media to communicate and …

Social Media Marketing

Are you a low-quality web page? (Are you sure?) Facebook sheds a little light on its algorithm

Publishers may feel (even) less charitable toward Facebook this week after news trickled out yesterday that the company is “experimenting” (in at least six countries) with a change to News Feed that moves “almost all non-promoted posts” to a secondary, harder-to-find “Explore” feed. In the …

Facebook

Content Creation: Focus on Your Audience, Not Your Product

One hot topic with clients that comes up over and over again is the content they need for social media and content marketing success. The question …

Digital Marketing

When a Facebook test moves news stories to a separate feed, traffic — and public discourse — are at stake

It’s Facebook’s world; we just live in it.<p>Facebook recently launched a test — and tests, for the platform over the years, are a dime a dozen — of a new and separate feed outside the main News Feed all its users see when they log on. Called Explore and marked with a rocketship icon, the section was …

Facebook

Twitter has a serious bot problem, and Wikipedia might have the solution

If it wasn’t obvious by now, Twitter has a major bot problem.<p>Last month, executives from the social network told the US Senate’s intelligence committee they had found evidence that Russia was behind some fake and automated accounts active during the 2016 presidential election. Studies have found …

Social Media

Facebook tests split News Feed that keeps friends front and center

Facebook is currently testing a new dual-feed setup that separates Page-generated posts from ads and posts from friends, <i>The Guardian</i> reports. The trial is currently underway in six countries -- Bolivia, Guatemala, Cambodia, Slovakia, Serbia and Sri Lanka.<p>Under this arrangement, the main News Feed …

Facebook

The Times Issues Social Media Guidelines for the Newsroom

The New York Times announced on Friday an updated and expanded set of guidelines for our newsroom for our journalists’ use of social media.<p>The new guidelines underscore our newsroom’s appreciation for the important role social media now plays in our journalism, but also call for our journalists to …

Red Cross and UN release guide on how to use social media in emergencies

Over the last few months, I have worked with the International Committee of the Red Cross (ICRC) and the International Federation of Red Cross and …

Social Media Marketing
Performance Testing

Calculating the ROI of Brand Awareness on Social Media

Proving the ROI of social media is a complicated task for any organization. But it gets even trickier if your organization is primarily using social …

Social Media Marketing