Tim Hood

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The Questions Good Coaches Ask

In the <i>HBR Guide to Coaching Employees</i>, executive coach Ed Batista defines coaching as a style of management characterized by asking questions. With those questions you can move away from command-and-control leadership to a dynamic in which your direct report grows through self-reflection.<p>Asking the</i> …

Workflow Is The Most Impressive Productivity App We've Ever Seen

Imagine you could create a single button on your iPhone that does whatever you want.<p>Want to order an Uber for your next Calendar event? Easy. Want a button designated for calling mom? Done. Wish you could tap a button and get directions to the nearest coffee shop? Who wouldn't? Want to tweet the …

Apps

How Philosophy Makes You a Better Leader

The goal of most executive coaching and leadership development is behavior change—help the individual identify and change the behaviors that are getting in the way of, and reinforce the behaviors associated with, effective leadership. But what about the beliefs and values that <i>drive</i> behavior?<p>The …

They’re Not Employees, They’re People

Two extraordinary changes have crept up on the business world without most of us paying much attention to them. First, a staggering number of people who work for organizations are no longer traditional employees of those organizations. And second, a growing number of businesses have outsourced …

To Change Employee or Customer Behavior, Start Small

Across industries, organizations can greatly benefit from making tiny changes in their processes to take into account how employees and customers really behave — including not liking being told what to do. Our research and that of others has discovered that even some small tweaks can have a big …