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Managers Can Motivate Employees with One Word

Human beings are profoundly social — we are hardwired to connect to one another and to want to work together. Frankly, we would never have survived as a species without our instinctive desire to live and work in groups, because physically we are just not strong or scary enough.<p>Tons of research has …

Bring Out the Best in Your Team

When teams form to take on tasks, they are seldom able to tap the full knowledge of every member, in large part because the most confident, outgoing people get the most airtime, even if they’re not the most expert. Meanwhile, the real experts take a backseat and therefore have a limited impact.<p>But …

How Google Has Changed Management, 10 Years After its IPO

Google went public 10 years ago today, and since then has dramatically changed the way the world accesses information. It has also helped shape the practice of management. Staying true to its roots as an engineering-centric company, Google has stood out both for its early skepticism of the value of …

The Most Productive People Know Who to Ignore

A coaching client of mine is managing partner at a very large law firm, and one of the issues we’ve been working on is how to cope more effectively with the intense demands on his time—clients who expect him to be available, firm partners and other employees who want him to address their concerns …