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Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

The relentless rise of online retailers has led to deep soul-searching among brick-and-mortar retailers to find ways to compete. The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar …

Management

Steve Jobs Warned Us All About The Facebook Data Scandal

“We take privacy extremely seriously"<p>Late Apple co-founder Steve Jobs always had preternatural foresight when it came to the future of tech, and it looks like he saw the current Facebook privacy scandal coming a long way off.<p>The social network giant is coming under heavy fire for handing 50 million …

Silicon Valley

Leading with Less Ego

<b>Rasmus Hougaard</b> and <b>Jacqueline Carter,</b> of the global consulting firm Potential Project, make their case for mindfulness, selflessness, and compassion in leadership. Their survey of 30,000 leaders showed those characteristics are foundational — and often missing from leadership development programs. …

Leadership

How Disney Works to Eliminate the Words “That’s Not My Job” from Its Organization

Photo Credit: Disney Institute<b>By Bruce Jones, Senior Programming Director, Disney Institute</b>There are few phrases that change the dynamics of a conversation more than <i>“</i>That’s not my job.<i>”</i> As managers, we have probably all heard this phrase before—whether from a team member whom we’ve asked for …

Walt Disney Company

Create a Growth Culture, Not a Performance-Obsessed One

Here’s the dilemma: In a competitive, complex, and volatile business environment, companies need more from their employees than ever. But the same forces rocking businesses are also overwhelming employees, driving up their fear, and compromising their capacity.<p>It’s no wonder that so many C-Suite …

Management

PlayStation 4 : The Ultimate Guide

Some of us have been PlayStation fans from day one, but this most recent generation of Sony's infamous game console has really turned heads. The …

Being a Two-Career Couple Requires a Long-Term Plan

“We learned to take the long view, mostly because we didn’t have any other choice,” says Kate, now in her sixties and busy investing in the next generation of entrepreneurs. “Both sticking to our full-time corporate jobs or one of us becoming a full-time parent weren’t attractive options to us. We …

Career Development

What B2B Buyers Really Care About

It’s Saturday, and a chief operating officer who last week negotiated a multimillion-dollar deal for a fleet of vehicles for her company is feeling pretty good. To reward herself, she’s shopping for a convertible sports car to enjoy on weekends. Surely the price-value calculation she makes for a …

Customers

Most Leaders Know Their Strengths — but Are Oblivious to Their Weaknesses

“Oh, I pretty much know my strengths and my weaknesses.”<p>If we had a dollar for every time we’d heard this from an executive we were coaching, we could have retired a long time ago. When probed, they often proclaim that while they might not recognize all their strengths, they are confident about …

Leadership

The New Rules of Talent Management

Working in small, cross-functional units, squads can resolve issues quickly.<p>Agile isn’t just for tech anymore. It’s been working its way into other areas and functions, from product development to manufacturing to marketing—and now it’s transforming how organizations hire, develop, and manage their …

Project Management

Research: How Customers Decide Whether to Buy from Your Website

Sally’s finger hovered over the “Purchase” button. After hours of online sleuthing, she was pretty sure the green chair would complete her living room. It was the style and color she wanted, home delivery was guaranteed within three days, she had money in the bank to pay for it, and both the …

Psychology

16 Creepy Incest Movies We Can't Help but Be Fascinated By

Admit it, you just can't look away from these taboo onscreen relationships. Incest — be it between siblings, cousins, step family members, or parents …

Relationships

How to Highlight Your Talents in a Job Interview Without Showing Off

In a perfect world, job interviewers would be able to gauge your talents with great accuracy, so that you wouldn’t need to engage in any form of boasting or self-promotion. But talents can be notoriously hard to judge, particularly in short-term interactions with other such as job interviews: there …

Employment
Filmmaking

4 Ways to Get Honest, Critical Feedback from Your Employees

I recently observed a town hall meeting where a new leader had just been promoted to run his division. In his introductory remarks, many – including me – were struck by his declaration, “One of the things you’ll find is that I’m very self-aware and open to feedback.” Even from the side of the room, …

Leadership

Spanks A Lot: The 10 Kinkiest Sex Scenes In Movie History

No vanilla sex here.<p><b>The Film:</b> <i>Fifty Shades of Grey</i> <b><br>The Fetish:</b> Much of this movie franchise's premise relies on the fact that Christian Grey (Jamie …

Streaming

A Simple Way to Be More Assertive (Without Being Pushy)

In the workplace, we all run into conflict. Many of us would love to speak up and assert ourselves to correct it. And, in a perfect world, it would be easy. You could finally tell that colleague who keeps interrupting you exactly how you feel. You could give him a piece of your mind, releasing the …

Emotional Intelligence

Stress Leads to Bad Decisions. Here’s How to Avoid Them

A senior sales executive I’ll call Daniela was frustrated. She’d been working on delegating more to her team. To her dismay, many were struggling to take on the levels of freedom she’d offered — even though they’d asked for more responsibility. Exasperated, she vented to me, “I thought delegating …

Management

The $5,000 decision to get rid of my past (update)

When your games become your ghosts<p>I noticed that she started wearing a T-shirt between the shower and the bedroom.<p>That’s how these things begin. You build up a small barrier between people, and the tiny intimacies of living together fall away. You close the door when you use the restroom. You roll …

Letter to my granddaughter: I hope you have a Federer too, when you grow up

Dear Maya, It's June 25, 2032 and it's your 18th birthday. I don't have anything profound to give you except for this thumb drive about an unusual …

The 6 Best Career Lessons We Can Learn From Tennis

With the Wimbledon Championships this weekend and the US Open approaching in August, tennis is in the heart of its slam season. Tennis fans wax poetic about tennis, often because it is the sport that most closely resembles life. Unlike many other largely individual sports such as running, swimming, …

Self-improvement

19 People Share What It Actually Takes To Stay Married

Take it from the pros. H/T Quora.

Self-help

Writing Your Résumé When Your Job Title Doesn’t Reflect Your Responsibilities

You’re ready to make a career move, up to a higher level or into a different industry or an entirely new field. But your current title doesn’t match the titles on the job postings that most excite you. How do you avoid your applications getting tossed by HR or automated filters? How do you use your …

Management

What to Do About Mediocrity on Your Team

The toughest test of a manager is not how they deal with poor performance — it’s how they address mediocrity.<p>I’ve been struck over the years watching executives opine in public about the need for “accountability” and “high performance,” then complain helplessly in private about one or two middling …

Ellen Johnson Sirleaf

CC’ing the Boss on Email Makes Employees Feel Less Trusted

Ali is sitting at his desk, clearing out his email inbox. Tamika, a colleague, has sent him a question about a client they share, and Ali isn’t entirely sure of the answer. So when he replies, he figures he’ll cc their team leader, so that she can chime in if he’s gotten anything wrong. Ali thinks …

Management

Get Over Your Fear of Sales

When you graduate from college with a degree in communication studies and rhetoric, the business world can look very confusing. Unsure of where I fit …

Become a Better Listener by Taking Notes

Team dynamics can make or break a meeting. Have you ever been in a meeting where people interrupt each other, introduce new ideas when they should be building on the conversation, and repeat someone else’s point just to be heard? These communication issues waste time and energy, and usually lead to …

Management

Rethinking Your Supply Chain in an Era of Protectionism

Most U.S. and European companies have spent the past 20 years concentrating more and more of their manufacturing in East Asia to reduce costs by exploiting labor-arbitrage opportunities and address the promise of that rapidly growing market. It’s time for them to rethink their supply-chain …

Manufacturing

Why Being a Middle Manager Is So Exhausting

There is no shortage of advice for how to navigate power dynamics within organizations — from managing toxic or exceptionally gifted subordinates to dealing with unpredictable and narcissistic bosses. Researchers have devoted entire careers to systematically cataloging the many ways in which those …

Management
Soccer