The Backlash Against Delivery Apps

Use of on-demand delivery apps may have soared in recent years, but not everyone's happy about it. Local restaurants and grocery stores claim these platforms are so inconvenient for them, and couriers are frustrated over technical glitches and working conditions. And in New York City, lawmakers are weighing whether to ban 15-minute deliveries. Here's why businesses are giving low ratings to DoorDash, Uber and others.

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The Backlash Against Delivery Apps
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