Todd Bouldin

22 Flips | 5 Magazines | 4 Followers | @tbouldin2014 | Customer experience and leadership consultant

A Chef's Tour of Oklahoma City

Danny Bowien is the world’s only Korean-born, alt-Chinese-inspired, 100 percent Oklahoman chef. On a trip to Oklahoma City, writer Peter Meehan …

Dealers seek to spend less on sales leads

The quintessentially American pastime of browsing Sunday newspaper ads, then wandering from dealer showroom to used-car lot in search of a vehicle is …

Designing A Customer Service Experience For Millennials: Is Too Much Choice Just Right?

Crafting a customer experience that works for today’s changing customer base–including millennials–is no easy task. Key decisions to be made include self-service vs. human-delivered customer service. And, as much as anything else, decisions about how much <i>choice</i> to offer your customers.<p>That endless …

The Most Successful Companies Hire Women and Millenials

Photo: Getty Images<p>According to the 2014-2015 Global Leadership Forecast produced by HR experts DDI International, if you want to get big, go young: the fastest-growing companies in the world have the highest percentage of millenials in leadership positions. The most aggressively-growing companies …

Elvis Presley's BMW 507 set for full restoration

He had it painted red so women wouldn't write on it.<p>Only 253 examples of the BMW 507 were ever made, and Elvis Presley owned two of them. The first, a white '58 roadster, he famously gifted to his <i>Fun in Acalpulco</i> co-star Ursula Andress; the other, a '58, has been in storage for over 40 years. Now, …

Mob Rules: Watch A Quintet of BMW M235i Coupes Take Urban Drifting to A New Level

Drifting in heavily populated urban areas can be difficult for a novice: You’ve got to find shelter from the weather, procure a can of beans, and single out a few tolerant citizens to panhandle from, all while keeping an eye out for the man. BMW, on the other hand, has the clout to drift with …

Pikes Peak

Hotels With Spectacular Views (PHOTOS)

“A room with a view” isn’t always as advertised (and no, a peek at the Grand Canal in Venice or London’s Big Ben in the distance doesn’t qualify). The most memorable hotel rooms offer views you can’t find on the ground, and access to unique vantage points is the reason to check in.<p>From Tokyo to New …

10 Best BBQ Joints in the U.S.

The debate over who has the best barbecue is a sticky subject for aficionados across the country. While Kansas City locals swear by their sweet, tangy glazes, Texans prefer their sauce on the side and Memphians will eat their ribs "wet" or "dry," so long as they're pork. On GAYOT.com's list of the …

2016 Audi Q7: Everything We Know About the Next-Gen SUV

First previewed by the Pikes Peak Quattro concept in January 2003 and launched in 2006, the current Audi Q7 is a familiar sight in affluent neighborhoods the world over. But as those dates indicate, it’s getting long in the tooth. It’s good, then, that the second generation—rendered above—of the …

Detroit Auto Show

Tesla recruits U.S. military veterans to build electric cars In California

The environmental benefits of electric cars are obvious, but cutting emissions is far from the only way car makers can play a positive role in society.<p>Many U.S. military veterans face difficulties finding civilian jobs after they return from deployment.<p>Now Tesla Motors is trying to make a …

Passion and love drive Jay Leno to fill a 130-car garage

On a sunny day in the Burbank hills,<p>Jay Leno's canary yellow McLaren supercar shatters the silence.<p>Wedged into the cockpit of the 903-horsepower hybrid P1, Leno darts around a curve and leans into the throttle. With the midday roads free of traffic, the $1.2-million McLaren surges through the …

Classic Cars

The World's Most Traffic-Jammed Cities

Think your daily commute is grueling? Let’s put it into proper perspective: The U.S. metropolitan area having the absolute worst traffic in the nation – Los Angeles – only ranks ninth among the world’s most traffic-clogged cities. Motorists in the City of Angels may think they spend half their …

40% of unemployed workers are millennials

The jobs market is improving, according to government data released Thursday, but millennials are still left out in the cold. They’re suffering more …

Headache for Tesla as China lets 1,000 electric flowers bloom

Tesla’s plan to build cars in China in three to four years struck some observers as hugely ambitious—even a bit reckless— when founder and …

6 Ways to Motivate Gen Y in the Workplace

In a world full of smartphones, texting, iPods, iPads, Facebook and Twitter it is hard to imagine how today's young adults switch off their social lives and get serious about work. Today's adolescents want everything instantly and are not willing to be patient. They are looking to make it big in …

What Kind Of Customer Experience Are Millennials (Gen-Y) Looking For?

What kind of customer experience are millennials looking for? What kind of customer service, environment, and experience will encourage these young consumers to return again and again to your business?<p>Millennials, born 1980-2000 and also known as Gen-Y, are the biggest generation in history.<p>This, …

Pixar Cofounder Ed Catmull on Failure and Why Fostering a Fearless Culture Is the Key to Groundbreaking Creative Work

<i>“Make New Mistakes. Make glorious, amazing mistakes. Make mistakes nobody’s ever made before,”</i> Neil Gaiman urged in his commencement-address-turned-manifesto-for-the-creative life. <i>“The chief trick to making good mistakes is not to hide them — especially not from yourself,”</i> philosopher Daniel …

If 3D-Printed Carbon Fiber is the Future, It's Already Here

3D printing has been a great way to model a new part, but building it has required a different tool. The Mark One aims to change all that: hit print, wait, and then hang it on your car.<p><i>(Photo by Jeong Suh/Bryan Christie Design)</i><p><b>At the 2013 Tokyo Motor Show, Nissan suggested</b> an idea at once …

3D Printing

BMW USA Chief Ludwig Willisch on Diesels, Manuals, and Body Styles

BMW is making a substantial push to expand its diesel sales in the U.S., having added an oil-burner option to the 3-series, 5-series, and, most recently, the 7-series and X3. But it appears as though BMW’s efforts aren’t paying off in the car models—at least not yet. The automaker’s U.S. CEO, …

Automotive Industry

Audi Debuts New Lightweight Composite Coil Spring

Keen on trimming weight wherever and however it can, Audi has teamed up with an Italian supplier to develop a lightweight coil spring made of fiberglass-reinforced polymer (GFRP). Set to debut in a yet-unnamed “upper mid-size model” sometime this year, the spring is easily differentiated from …

Engineering

Germans Post Record May Car Sales; Markets Are Mixed

Germany’s carmakers racked up record sales in May, buoyed by a strengthening recovery in Europe and sustained demand for premium cars in the US and China.<p>BMW and Daimler AG’s Mercedes-Benz reported steeper gains than Volkswagen AG, Germany’s and Europe’s biggest carmaker, which delivered a record …