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This Renowned Wharton Professor's Best Leadership Advice: For the Love of God, Stop Brainstorming

Superstar leadership expert Adam Grant identifies the most important evidence-based truths to apply to your business today.<p>Leadership is not mysterious. If you understand how people and organizations behave, you'll have a pretty good idea how to maximize the performance of both. Fortunately we're …

Leadership

How to Lead Employees Through Times of Change at Work

Change is the only constant at work, but that doesn't make it an easy experience for employees.<p>I can remember everything about the moment I got laid off from my job at the Coffee Bean & Tea Leaf: "Unfortunately, your job has been eliminated," the person delivering the news told me.<p>What I can't …

Employee Engagement

Steve Jobs Knew How to Write an Email. Here's How He Did It

A detailed look at an old email from Steve Jobs teaches some important lessons.<p>Undoubtedly, Apple cofounder and visionary Steve Jobs wrote several thousands of emails throughout his life. Relatively few of them have been shared with the public, and most of those are short responses to customer …

Steve Jobs

How the Best Leaders Resolve Workplace Conflicts

Resolving conflict in the office is a crucial leadership role in any company<p>Disagreements among people in a workplace are common. When they're on your team, those disagreements have the potential to escalate into conflict between coworkers, creating a distracting, unproductive, and negative working …

Google Beats Unconscious Bias by Teaching Its Employees These 4 Tactics

Making snap decisions is based on more than just your intuition.<p>Every day we are faced with hundreds of choices composed of millions of variables. It's entirely unfathomable to contemplate them all. So, to help us sift through the influx of possibilities and fill in the gaps, our brains tap into …

Critical Thinking

A Google Study Revealed That the Best Managers Use Emotional Intelligence And Share This 1 Trait

Cutting your employees some slack could be just the thing they need to increase their effectiveness.<p>Google's research on what constitutes a great leader revealed that employees appreciate managers who care for them both professionally and personally.<p>Whereas taking care of your people professionally …

Emotional Intelligence

This Is Why No One Understands What You’re Saying

No matter what the specific issue is, it’s your problem to fix. Here’s what to do about your office miscommunications.<p>There are some days when it feels like no one is listening. Your boss isn’t understanding the project problems you discussed. Your team isn’t getting results. Your new intern can’t …

Leadership

We Asked Men and Women to Wear Sensors at Work. They Act the Same but Are Treated Very Differently

Gender equality remains frustratingly elusive. Women are underrepresented in the C-suite, receive lower salaries, and are less likely to receive a critical first promotion to manager than men. Numerous causes have been suggested, but one argument that persists points to differences in men and …

Steve Jobs and Jeff Bezos' mentor used a simple test to figure out who is a true leader

You can have the most impressive title in the world and still not be a leader.<p>According to the late Bill Campbell, who established a reputation as the "coach" of Silicon Valley, only one thing determines whether or not you're a leader: the opinions of those you're supposed to be leading.<p>A former …

Leadership

Sheryl Sandberg Mastered 3 Presentation Skills in 3 Minutes. And You Can, Too

Being a memorable, persuasive speaker requires building connection, being current and boosting credibility.<p>When it comes to making a persuasive presentation, there are several elements that are core to making it a success. As Aristotle said eons ago, persuasion requires appealing to ethos (trust), …

Public Speaking

Google Spent 2 Years Studying 180 Teams. The Most Successful Ones Shared These 5 Traits

Insights from Google's new study could forever change how teams are assembled.<p>Over the years, Google has embarked on countless quests, collected endless amounts of data, and spent millions trying to better understand its people. One of the company's most interesting initiatives, Project Aristotle, …

Leadership

Brené Brown: Being Vulnerable Is a Key to Innovation

The prominent researcher and entrepreneur says sharing personal turmoil with your team can be a key to innovating.<p>Brené Brown believes in the power of vulnerability.<p>At the Inc. 5000 conference in Palm Springs on Wednesday, Brown, the founder of Brave Leaders Inc. and a professor at the University …

Leadership

Radical Transparency Can Reduce Bias — but Only If It’s Done Right

Bridgewater Associates, which was founded by Ray Dalio in 1975, is the largest hedge fund in the world, managing almost $160 billion. Its size and success are not the only interesting thing about the company. Another is Dalio’s philosophy of “radical transparency,” a topic he discusses in his new …

The 9 Characteristics Of People Who Get Promoted

When I talk to my personal branding clients about their career goals, one regular topic of enthusiastic discussion is getting promoted to a more senior role. Being promoted is one of the most important milestones in an upwardly mobile career path, yet promotions aren’t guaranteed. In fact, they …

Self-improvement

6 Ways To Motivate And Inspire Your Team After A Setback

In 2008, mid-recession, 1-800-GOT-JUNK? didn’t have its usual optimistic energy — in fact, it was downright depressing. At our annual conference that year, it was painfully obvious: our team desperately needed a pep rally to boost morale.<p>For inspiration, I looked to the silver screen and based my …

Motivation

8 Ways to Build a Culture of Trust Based on Harvard's Neuroscience Research

A culture of trust yields higher engagement, happier employees, greater productivity, and higher profits. And it all starts in the brain.<p>PWC's 2016 Global CEO Survey revealed that 50% of CEOs worldwide consider lack of trust to be a major threat to their organizational growth.<p>Paul J. Zak, Harvard …

Employee Engagement

Self-Made Billionaire Jack Ma Says You'll Need This 1 Rare Skill to Succeed in the Age of Machines

There's a new kid on the block, and it's about to take EQ and IQ to school.<p>Thanks in part to Daniel Goleman and Adam Grant, the debate for years seems to be fixated on what's a better predictor of job and career success -- IQ or EQ?<p>If you're keeping score at home, a person with high EQ (emotional …

Alibaba Group

What Science Says About Identifying High-Potential Employees

How inclusive or exclusive should organizations be when developing their employees’ talents? In a world of unlimited resources, organizations would surely invest in everyone. After all, as Henry Ford is credited as saying, “the only thing worse than training your employees and having them leave is …

7 Confessions That Saved Me From the Dark Side of Leadership

What I learned from my leadership mistakes that helped make me a better leader.<p>I'd love to say that my leadership journey has been perfect and that ever since I stepped into my first leadership role, I was successful, but that would just be an out and out lie.<p>Not only have I made my fair share of …

Leadership

22 Time Management Quotes to Inspire You to Achieve Your Goals

Make the most of the time you have.<p>Time is the one thing in life that you can never get back. Once it's gone, it's gone forever.<p>In today's fast-paced world, even though it seems like we're working 24/7, are we really making the best use of our time? Use these 22 quotes to help inspire you to …

Motivation

What Motivates Employees More: Rewards or Punishments?

The 18th-century polymath Jeremy Bentham once wrote, “Pain and pleasure govern us in all we do, in all we say, in all we think.” Modern neuroscience strongly supports Bentham’s intuition. The brain’s limbic system, which is important for emotion and motivation, projects to the rest of the brain, …

5 Proven Ways to Be More Influential at Work

Never underestimate the influence you have on others.<p>Most people, at some point in their professional life, feel that they're not really getting anywhere but just kicking the can down the road.<p>Sometimes that's nature's way of saying you need to be working in a different organization or even a …

The Workplace

Why Do Employees Really Quit Their Jobs? Research Says It Comes Down to These Top 8 Reasons

This is how to stop the bleeding.<p>I've done a lot of research over the years to drill down to the most likely reason for employees to quit and answer the question, "How do you stop the bleeding?"<p>As in bleeding money. The cost of employee turnover is exorbitant, with some recent estimates putting the …

Credit Karma

Catching the Coaching Habit Wave

Many think being a leader is challenging. Although there is truth here, being a coach may take on another layer of challenge. Michael Bungay Stanier …

Self-improvement

What to Do When Everyone's Overworked--And There's a Lot More Work

It's great to be busy, but not if your team burns out.<p>The pressure's on. You've just signed five new clients. You've received the largest order in the company's history. You're launching a brand new product line. Whatever it may be, everyone in the office is working around the clock. And it's clear …

Leadership

What are Cognitive Biases?

Take a deep dive into Cognitive Biases with our course The Psychology of Online Sales .<p>Selling online isn't easy: 69% of users abandon their shopping …

Google Spent Years Studying Effective Bosses. Now They Teach New Managers These 6 Things

The transition to management requires a transformation of thought.<p>The transition from individual contributor to manager is not an easy one. In many cases, the skills that got you the promotion will not be the same ones that make you effective as a manager. Luckily, we have organizations like Google …

New York Times

I've held 1,000 interviews, and I've found only 4 questions truly matter

Hiring the best talent is a massive and never-ending challenge. It's hard to hire your first employee, it's hard to hire your 50th employee, and it's still hard to hire your 500th employee.<p>If you're just starting your company, you may as well get over the fact that you'll likely lose sleep over …

Employment

This 5-Second Steve Jobs Strategy Is a Master Class in Leadership

One of the simplest and most powerful things you can do as a leader takes almost no time at all.<p>I have a confession. I'm a pain in the ass (arse, for my colleagues speaking proper English) to work with. I thrive on impossible challenges and expect those I work with to do the same. Growing up, my …

Leadership

Motivating Employees Is Not About Carrots or Sticks

Motivating employees seems like it should be easy. And it is — in theory. But while the concept of motivation may be straightforward, motivating employees in real-life situations is far more challenging. As leaders, we’re asked to understand what motivates each individual on our team and manage …