supasound

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How to Create Customer Personas That Breathe Life Into Your Marketing

You can never know your audience too well.<p>In customer-based businesses, the "customer" is not just an abstract idea; they are living, breathing beings that come to the marketplace with all their "stuff". Understanding exactly who they are becomes imperative when discussing a marketing plan that …

Marketing

How can marketplaces become PSD2 compliant and simplify their international payments?

<i>The answer might be simpler than you think. We sat down with Loek Bosman from Acapture to discuss the impact of PSD2 on marketplaces</i><p><b>Loek Bosman</b> is …

FinTech

How Amazon is becoming the third force in advertising, making the duopoly an oligopoly

As Amazon wields a growing power as a search engine, it is also becoming a more compelling advertising platform and, as a result, is posing the first …

Advertising

How Bank of America Ditched 1,597 Branches Across the U.S.

The bank that once proclaimed “bigger is indeed better” is now downsizing, especially in rural America<p>Bank of America Corp. pulled all of its branches out of Indiana four years ago when it sold off a group of antiquated storefronts in Rust Belt towns. Later this year, the lender is returning but …

Banking

Six Reasons Why AI Has Emerged in Finance

Artificial Intelligence (AI) has moved beyond merely capturing our imaginations – it is now replacing jobs, it is augmenting our skill sets, it is …

Machine Learning

Startup bank Monzo could end one of its most popular features — free overseas ATM withdrawals

LONDON — Startup bank Monzo is doing away with one of its most popular features — unlimited free ATM withdrawals overseas.<p>The company, which offers a prepaid money card and is rolling out current accounts, is asking its customers to choose the best new charging option for ATM fees abroad, saying …

Banking

Atom: a bank that dares to be different

When I arrive at the new headquarters of Atom bank I fear my satnav has let me down. The building, not far from the heart of Durham City, is unlike …

Banking

How Perth startup PictureWealth raised $1.2 million, landed the “world’s most disruptive” chief innovation officer, and had $500 million in tracked assets while in beta mode

Perth-based fintech startup PictureWealth has had a whirlwind six months.Since being founded in March, the startup has raised $1.2 million in seed …

Startups

UK challenger banks shy away from current accounts market

New British banks are struggling to enter the current accounts market, with many saying strict regulation and high costs are stifling their ability …

Banking

Six global banks join forces to create digital currency

Six of the world’s biggest banks have joined a project to create a new form of digital cash that they hope to launch next year for clearing and …

Bitcoin

Amazon Is Secretly Becoming a Bank

Welcome to the Bank of Amazon (AMZN) .<p>The e-commerce giant has launched a capability for UK shoppers to pay for products and services using cash, …

Investing

Start them young: DBS launches smart watch for school kids to learn about cashless payments

DBS, the 2016 world best digital bank, is looking to start educating Singaporeans about cashless payments at a younger age, after launching a digital …

Barclays customers can now ask Siri to make payments for them

In today's edition of companies making it all too easy for us to spend money, Barclays has added a feature to its iOS app that will debit your account after hearing you utter but a few words. Or, less sinisterly put, Barclays' mobile banking app now lets you make payments with Siri commands. …

Banking

The Great Disruption: A FinTech Snapshot

New financial technologies are facilitating increasingly intricate flows of capital and are opening up a new era of economic growth. New markets, new …

FinTech

J.P.Morgan’s massive guide to machine learning and big data jobs in finance

Financial services jobs go in and out of fashion. In 2001 equity research for internet companies was all the rage. In 2006, structuring …

Machine Learning

IDG Contributor Network: Decoding banks digital customers’ expectations

Every customer is a digital customer, period. And that is irreversible. Digital has become more important to customers in every single aspect, …

Customer Experience

Why should banks be digital?

Banks need to be digital, on that all agree. But what does that actually mean? Robots, AI, branches in phones?

Banking

Conversational Finance: The Impact of Chatbots, AI and Machine Learning

"A decade ago we had the first big leap, and that was web to mobile,[…] Now the next one is mobile to conversational” said Edrizio de la Cruz, …

London fintech Tail is a cashback platform built on the promise of Open Banking

London-based Tail is a new fintech startup that offers a glimpse into the promise of Open Banking. This is seeing upcoming legislation in the EU and U.K. force banks to offer third-party developer access to your bank account data — with your permission, of course.<p>The app, initially available for …

Banking

How Your Phone Number Became the Only Username That Matters

Before it was the world's most popular messaging app, WhatsApp wasn't even a messaging app. Founder Jan Koum simply thought it would be neat to open …

Big banks on notice that they’re losing ground to China’s fintech giants

The rise of online payments through non-bank services, exemplified by Alipay and WeChat Pay – which falls under the Tenpay umbrella – in China, has …

Sneak Peek: Marketplace

Hey everyone, happy Monday! To kick off the week, we’re giving you a sneak peek into what our Starling Marketplace is going to look like. As many of …

Two of Britain's fastest growing fintech startups are going after a huge pot of money: pensions

LONDON — Fast-growing online investment startups Moneyfarm and Scalable Capital are both planning to launch pension products later this year, hoping that accessing the huge UK retirement market could super-charge their growth.<p>Moneyfarm announced plans to launch a pension product later this year …

Italy

Honeydue is a money management app for couples

Honeydue is a mobile app that aims to reduce money-related arguments between couples by offering tools to share information on respective account balances and spending.<p>The app also lets couples stay on top of money matters in other ways, such as being able to comment on individual transactions and …

Personal Finance

The rapid rise of banking app Monzo: 'Zuckerberg would turn up and talk about everything that went wrong'

There’s a scene in the 2010 film about the early days of Facebook The Social Network in which successful start-up founder Sean Parker, played by Justin Timberlake, offers a young Mark Zuckerberg and his business partner some words of wisdom.<p>As they’re trying to decide whether to cash out and accept …

Startups

N26 partners with Auxmoney to offer credit to more customers

Fintech startup N26 is trying to build the bank of the future, slowly but surely adding features to provide everything you’d expect from such a bank. N26 already offers consumer credit loans in Germany if you’re a creditworthy employee.<p>And starting today, N26 users who are self-employed, …

Banking

How banks are moving to a digital future

A recent PwC survey of more than 1,000 banks, insurers and asset managers found that on average, 24% of revenue was thought to be at risk from …

Entrepreneurs Can Buy Happiness, According to a New Study

A new study reveals that to be happy and less stressed, spend money on saving time.<p>Sometimes it doesn’t feel like there’s enough time in the day to get everything done. And for entrepreneurs and small-business owners, you’re typically wearing a lot of hats and working long hours. So when it comes …

Happiness