Sucheta G

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“Driven by Difference:” Embracing Diversity Is Your Innovative Advantage

As author Dr. David Livermore observes in his book “Driven by Difference: How Great Companies Fuel Innovation Through Diversity,” mention the word …

Small Business

Work-Life Balance Is Easier When Your Manager Knows How to Assess Performance

dave wheeler FOR HBR<p>Not long ago, a manager asked me to name the most important work-life benefit for employees. I answered that the most important benefit isn’t a benefit at all. Of course, child care, flexible scheduling, and family leave policies are important, but in my experience the best …

After years of intensive analysis, Google found the key to good teamwork is being nice

Google wants to know the secret to building a more productive team.<p>The tech giant charged a team to find out. The project, known as Project Aristotle, took several years, and included interviews with hundreds of employees and analysis of data about the people on more than 100 active teams at the …

How to Get the Most Out of Reference Checks

You think you’ve found the perfect candidate for your team, but there’s one more step you need to take before officially offering her the job: reference checks. Instead of seeing reference checks as one final hurdle, take them as an opportunity to really get to know the candidate.<p>When you think …

Older Women Are Being Forced Out of the Workforce

Susan* is a woman in her 60s who has spent decades working in the insurance business. After years of performance reviews describing her outstanding work ethic, her fortunes turned once she started reporting to a woman 20 years her junior. Under her new manager, Susan felt set up to fail—she was …

Why Keeping Salaries a Secret May Hurt Your Company

Pay transparency has become the latest weapon against unfair salary gaps. For example, President Obama recently announced he would pursue a new executive action requiring companies employing more than 100 people to submit a report on how their salaries breakdown by race, ethnicity, and gender. The …

Innovation Springs from the Unexpected Meeting of Minds

Looking for the next breakthrough? Be willing to cross over.<p>Crossovers are what happen when an invention, idea, or body of knowledge in one field jumps into another — and the result is a quantum leap of progress. Sometimes the people and the pieces we need to put together to get the job done come …

What It Takes to Build a Startup into a Brand

When Howard Schultz initially proposed to buy Starbucks from its founders, the chain had three stores; he had a plan to expand to 150 stores. Today Starbucks has more than 22,000 stores and is now opening in Italy — a lifelong dream for Schultz.<p>When Leslie Wexner opened his first store, he hoped he …

Black Woman Engineer Launches 'Blind' Job Match App To Take Bias Out Of Tech Hiring

Stephanie Lampkin learned to code at age 13. By 15, she was a full-stack web developer, fluent in the languages of computer programming. She has a Stanford engineering degree and an MBA from MIT.<p>Still, she recalls making it to the eighth round of interviews in pursuit of a gig at a well-known tech …

The Right Way to Hold People Accountable

John* was doing his best to be calm, but his frustration was palpable. Jeanine was explaining that there was little chance her group was going to make the numbers for this quarter. “Honestly?” she said. “The numbers weren’t realistic to begin with. It was really unlikely that we were going to make …

Stop Paying Executives for Performance

For chief executives and other senior leaders, it is not unusual for 60-80% of their pay to be tied to performance – whether performance is measured by quarterly earnings, stock prices, or something else. And yet from a review of the research on incentives and motivation, it is wholly unclear why …

The Magic of 30-Minute Meetings

Five years ago, after becoming frustrated with my fruitless tendency to juggle multiple activities at once, I tried an experiment: for one week, I would not multitask and see what happened.<p>The experiment changed everything for the better. My relationships improved, my stress dissolved, and my …

The Benefits of Peer-to-Peer Praise at Work

In <i>The Happiness Advantage</i>, I describe an experience with a leader at a Fortune 100 company who told me, “We don’t need a happiness program, we <i>pay</i> people to be engaged.” This is a surprisingly common refrain from unenlightened leaders, an assumption based upon the belief that pay equals engagement. …

How Having an MBA vs. a Law Degree Shapes Your Network

You’ve probably heard the expression “It’s not what you know, but who you know, that matters.” The sentiment is rather demotivating. After all, why go the extra mile if success is just determined by connections?<p>It’s true that networks influence the resources, support, and advocacy you get during …

Interview Techniques That Get Beyond Canned Responses

jennifer maravillas FOR HBR<p>According to Elon Musk, a good way to tell if a candidate is fibbing about his or her qualifications is whether they can use a personal story to illustrate a particularly telling experience. “If someone was really the person that solved a problem, they’ll be able to …

Tackling Big Global Challenges with Low-Cost Innovation

dave wheeler FOR HBR<p>Digital platforms like Uber and Airbnb harness the power of the internet to offer a frictionless marketplace that powerfully matches supply and demand so as to make whole new sets of assets available to customers. Airbnb lets spare room owners make money out of their idle asset …

What Amazing Bosses Do Differently

We all know that job satisfaction often hinges on the quality of the relationships we have with our bosses. Yet in today’s rapidly evolving, 24/7 workplaces, it’s not always clear what managers should do to create the most satisfying work experiences and the happiest employees. My research into the …

Managers hire a 'mini-me': why women miss out on overseas assignments

International experience is crucial for attaining senior leadership roles in multinational organisations. Currently, only one in four outbound …

Blog Archives - Thomson Reuters Tax & Accounting - ANZ

Manual processes and spreadsheets have served corporate tax teams well, but in today’s environment, accuracy and speed in tax calculating and …

B2B

A Step-by-Step Guide to Firing Someone

Years ago I heard the statement, “Discharge is the capital punishment of organizational life.” What nonsense! If our metaphor for termination is capital punishment, no wonder organizations and their managers are so hesitant to fire a poor performer.<p>The appropriate metaphor? A no-fault divorce. As …

6 Ways to Recruit Superstar Talent to Your New Company

Recruiting in today’s ultra-competitive job market is tough and success can often hinge on the team that you already have in place. Some sources suggest that in the start-up world the team is second only to timing when it comes to recruiting. The team is more important than the idea, the business …

How to Respond When Your Employee Asks for a Raise

One of your direct reports wants more money. He says he’s underpaid. Or he thinks he’s doing work above his current title. Whether or not you hold the purse strings for your team or organization, this is a tough situation for managers. How should you respond?<p><b>What the Experts Say</b> <br>No matter who’s …

The Science of How What We Believe Becomes Our Reality - Part I

<b>"Mind is the Master Power that molds and makes, and we are mind. And ever more we take the tool of thought, and shaping what we will, bring forth a thousand joys, or a thousand ills. We think in secret, and it comes to pass, environment, is but our looking glass."</b> <b>-- James Allen</b><p>At some point we have …

Breast Cancer

How mobile is transforming retail - The Economist Intelligence Unit (EIU)

Carolyn is a senior editor for The Economist Intelligence Unit's thought leadership division in the Americas. She manages research programs for …

Why leadership is different in Australia and five leaders who are nailing it

by Jim Kouzes, Barry Posner, and Michael Bunting<p>Australians are fiercely egalitarian. They don’t tolerate hypocrisy and they won’t follow leaders …

There’s a Difference Between Cooperation and Collaboration

Everyone seems to agree that collaboration across functions is critical for major projects and initiatives. The reality, however, is that meshing the skills and resources of different departments, each focused on its own distinct targets, to achieve a larger organizational goal is much easier said …

Overcoming the Toughest Common Coaching Challenges

Great managers strive to do right by their employees — treat them well, motivate them to succeed, and provide the support and coaching each person needs. This is often easier said than done, especially when it comes to coaching. That’s because coaching takes time, skill, and careful planning. And …

'It's OK If They Copy Us': Google's HR Chief On The Upside Of Giving Away Staffing Secrets

As the head of People Operations at Google, Laszlo Bock’s name has become synonymous with all things HR. As of next month, he’ll also be able to say he wrote the book on it.<p>In <i>Work Rules!: Insights from Inside Google that Will Transform How You Live and Lead,</i> due out next month, <i></i>Bock explains …