dewayne

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Better Service, Faster: A Design Thinking Case Study

On February 14, 2014, Stanford students Elizabeth Woodson and Saul Gurdus drove a rented Winnebago to the San Mateo office of the Golden Gate Regional Center (GGRC), where they greeted eight curious GGRC staff members.<p>GGRC provides services and financial support to people with developmental …

Former Wall Street Broker Turned Sneaker God: Jon Buscemi and the $865 Price Tag

As a native New Yorker and a true product of his environment, Jon Buscemi was inspired by the everyday surroundings of music, skateboarding and fashion of the 70’s, 80’s and the 90’s. At 8 years old with some neighborhood friends, Jon started a line of shirts and hats that were distributed through …

Wall Street

How to Master a New Skill

We all want to be better at something. After all, self-improvement is necessary to getting ahead at work. But once you know what you want to be better at — be it public speaking, using social media, or analyzing data — how do you start? Of course, learning techniques will vary depending on the …

Why Saving Work for Tomorrow Doesn’t Work

Do you frequently tell yourself that you’ll do better “next time” and then don’t change when the time comes? Do you often decide to do something “later” only to find that it never gets done?<p>If you answered “yes” to either one of these questions, you’re probably ignoring the fact that your behavior …

Reclaiming Your Turf After Maternity Leave

We’d all like to believe that when we return from maternity leave, our bosses, colleagues and subordinates will welcome us back, and maybe even demonstrate some patience and supportiveness. Unfortunately, that’s not always what goes down. Too often, bosses are insufficiently empathic and …

What is Design Thinking?

What in your world could use some design thinking?<p>What is design thinking? We could talk about this stuff for days. Learn more about design thinking …

Mooc Tracker

<b>This site is no longer being updated. Thank you for your time.</b><p>Massive open online courses – or Moocs – are web-based classes that offer students …

How Procrastinating Can Make You More Productive

In fact, Perry wrote a book called "The Art of Procrastination: A Guide to Effective Dawdling, Lollygagging and Postponing," where he shares his insights on how to productively waste time.<p>"I was wondering why, since I'm such a procrastinator, I had a reputation at the university for being a guy …

Uri Alon: Why truly innovative science demands a leap into the unknown

Technology companies become magnet for MBA students

Last year at two high-ranking business schools on opposite sides of the Atlantic, careers officers were looking at an interesting trend in MBA …

How Three 20-Somethings Built Elite Daily, A Site With 40 Million Readers, With $60,000

The funding is the first outside capital the startup has ever raised. Three founders, who are all younger than 30, built a media property that rivals traffic of sites such as Upworthy and Buzzfeed in just two years on a bootstrapped budget.<p>While undergrads at Pace University, David Arabov, 23, and …

Flipboard

Harvard Business School Online Courses & Learning Platforms | HBX

...I never felt fully comfortable with the language of my colleagues; now, I do. To lawyers, non-profit managers, budding accountants, PhD students, …

How A $625 Pair Of Shoes Suddenly Flew Off The Shelves

How can a pair of expensive shoes suddenly fly off the shelves around the world?<p>Thanks to social media buzz fueled by a Korean popular TV show ‘My Love From The Stars’ in which two rivals wear the Abel—a $625 shoe– to a friend’s wedding, according to <i>Wall Street Journal’s</i> Christina Binkley.<p>Global …

Productivity Simplified In 3 Parts | Pick the Brain | Motivation and Self Improvement

<i>Broderick Durisseau is a power blogger at Durisseau.com. Broderick blogs about productivity, facing fears, discipline, vision, beliefs, persistence</i> …

Motivation

Gen-C and the Future of Social Business | Inc.com

The concept of the social business, with interconnected constituencies including marketing, R&D, customer support, and suppliers, is appropriately a hot topic today. But what will a social business look like seven years from now? In 2020, futurists expect to see memory devices in our clothing that …

You Can Explain eBay's $50 Billion Turnaround With Just This One Crazy Story

Between 2005 and 2007, its stock price was cut in half and its market cap shrank by $30 billion.<p>In October 2007, eBay admitted that Skype, a company it had acquired for $2.5 billion two years earlier, was actually worth less than half of that.<p>During the third quarter of 2007, eBay lost money for …

txtmeQuick (Kevin Burke) - TechBreakfast: Columbia : 12-11-2013

InterAct

Why Every Company Needs A Robust Business Continuity Program

As corporate officers and executives, we have a fiduciary responsibility to our customers and shareholders to ensure that our business will withstand any type of disruption—whether it’s a natural disaster, a technical failure, or an interruption like a transportation strike, chemical spill or civil …

The #1 Reason Your Customer Service Experience Is A Failure

I have a pretty good idea of where you’re dropping the ball in your customer service delivery.<p>No, we’ve never met. But I’ve seen companies like yours (probably) in my work as a customer experience consultant, keynote speaker, and customer service author.<p>And, odds are, <b>you’re dropping the customer</b> …

Finding a Space That's Just Right

As your business gets bigger, you may outgrow an office--or four.

Uber’s “Price Gouging” Is the Future of Business

Uber has quickly become one of the hottest startups in the technology sector. The car service company just arranged low-cost financing to help add 100,000 cars to its fleet; revenues are growing by 20% monthly; and New York Magazine proclaimed the company may be – one day – more valuable than …

Overcoming Feedback Phobia: Take the First Step

<b>Situation 1: Asking for it</b><p>You’re sitting at your desk when an e-mail pops up from your boss that cryptically states, “Please come to my office; we need to talk.” What’s the first thing you think?<p>For most people it’s, “Oh no – what did I do now!” or “Good gosh, what went wrong!” Of course it <i>is</i> …

The Peer Economy Will Transform Work (or at Least How We Think of It)

You can’t avoid peer-to-peer marketplaces. For transportation and housing, look no further than Uber, Lyft, and Airbnb. Skillshare and TaskRabbit are tackling education and task completion. Etsy and Shapeways have created handmade and fabrication marketplaces. They all facilitate integration into …

Search

FORTUNE — Uber, the company behind the eponymous mobile application that promises to hail a personal driver with a tap of one’s finger, announced last week a new program intended to help would-be Uber drivers afford vehicles. It might just kick the startup company’s growth into high gear.<p>Uber says …

Why MBAs Haven't Mattered Since the 90s | Inc.com

Business school is a bad idea for aspiring entrepreneurs.<p>At least, that is the viewpoint of Cliff Oxford, a three-time <i>Inc.</i> 500 CEO and former IT manager at UPS. In his own career, Oxford found his M.B.A. (from Emory in 1994) to be helpful: "It gave me exposure to other disciplines beyond …

Node.js Is Big, And Still Getting Bigger

Chances are if you think Walmart.com or LinkedIn is running smoothly, it’s thanks to Node.js, a server-side JavaScript development framework that is currently powering everything from the biggest websites to tiny microcontrollers.<p>Only a few years old, Node.js is quickly winning the hearts and minds …