Strategy of Mind

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How Nokia Embraced the Emotional Side of Strategy

How do emotions shape strategy making? We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. As part of this research, we conducted 120 interviews, including nine with board members and 19 with top managers.<p>Recall …

Robert E. Rubin: Philosophy Prepared Me for a Career in Finance and Government

When I arrived at Harvard in 1956 as a freshman, I felt overwhelmed academically. Unlike many of my classmates who had gone to rigorous private schools, I graduated from a Florida public school that in those days rarely sent kids to elite colleges in the North. Even after four years of high school …

Goldman Sachs

How to Develop Empathy for Someone Who Annoys You

When someone you work with annoys you, it’s tempting to avoid the person as much as possible. But this isn’t always feasible and often only makes the situation worse. You’re better off cultivating some empathy. How can you do that with a colleague who rubs you the wrong way? How can you foster …

Emotional Intelligence

How to Ask Great Questions

Much of an executive’s workday is spent asking others for information—requesting status updates from a team leader, for example, or questioning a counterpart in a tense negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught how to ask questions as an …

Psychology

Why Startups Should Hire Liberal Arts Graduates

Smaller, more nimble organizations must consist of people who are adaptable and able to shift with the inevitable currents of change.<p><i>ByAdam Mendler, CEO of The Veloz Group and founder of Beverly Hills Chairs, Custom Tobacco and Veloz Solutions.</i><p>As an entrepreneur managing businesses with limited …

Humanities

I work therefore I am: why businesses are hiring philosophers

Companies are turning to professional thinkers to help them reflect and work through difficult decisions – here’s why<p>Who should a business leader turn to in times of crisis? You might presume a lawyer or a coach – but how about a philosopher?<p>Busy executives in Silicon Valley and beyond are …

Today we’d like to introduce you to Ryan Stelzer. Ryan, please share your story with us. How did you get to where you are today? When I was in graduate school studying philosophy, our university bookstore moved locations. Amidst the chaos of the move, the store set up temporary shelves. After carefully navigating towards the […]

Today we’d like to introduce you to Ryan Stelzer.<p><b>Ryan, please share your story with us. How did you get to where you are today?</b><br>When I was in graduate …

Management

Are You a Toxic Boss? Google's Management Study Will Tell You

Could you be a toxic boss and not even realize it?<p>Google recently conducted one of the most thorough studies of management behavior ever completed by a large corporation. Started in 2009, a team in Google's People Innovation Lab spent one year data mining performance appraisals, employee surveys, …

The Workplace

Google Wanted to Know What Makes a Manager Great, So It Conducted a Study. Here Are the Results

Good leaders avoid micromanaging.<p>20 years ago, you probably would've laughed if someone said your life would one day be irrevocably changed by a company called Google. <i>What's a google</i>?<p>But, as you know, Google's become the largest entity in one of the biggest tech companies in the world. And it's …

Leadership

What Soft Skills Do We Need to Work with Robots?

Kate Darling, a robotics researcher at the MIT Media Lab, conducted an experiment: she asked the participants to hang out with robots (which were …

Doctors Turn to Poetry to Relieve Stress

In Scotland, medical students receive a book of poetry intended to help them recharge and be mindful of the human aspect of their vocation<p>What is a good gift for a freshly minted physician? In Scotland, it is a book of poetry.<p>Each year, the 900 or so graduating medical students in Scotland receive …

medicalstudents

Neil Gaiman: Why our future depends on libraries, reading and daydreaming

It’s important for people to tell you what side they are on and why, and whether they might be biased. A declaration of members’ interests, of a sort. So, I am going to be talking to you about reading. I’m going to tell you that libraries are important. I’m going to suggest that reading fiction, …

Why You Should Hire an Executive Coach (and What to Look For)

Here's how to choose the best executive coach for your goals.<p>Behind every great athlete there is an even greater coach. There isn't a top athlete--from Muhammad Ali to Tiger Woods to Serena Williams--who did not need a mentor to help them reach the top of their profession.<p>If you think about it, …

Employment

Most Leaders Know Their Strengths — but Are Oblivious to Their Weaknesses

“Oh, I pretty much know my strengths and my weaknesses.”<p>If we had a dollar for every time we’d heard this from an executive we were coaching, we could have retired a long time ago. When probed, they often proclaim that while they might not recognize all their strengths, they are confident about …

Leadership

Why Leadership Development Isn’t Developing Leaders

Too many business leaders today are out of touch with the employees they lead. Edelman estimates that one in three employees doesn’t trust their employer — despite the fact that billions are spent every year on leadership development. Part of the problem: Our primary method of developing leaders is …

Jack Ma on the IQ of love - and other top quotes from his Davos interview

In Davos, Alibaba founder and Executive Chairman Jack Ma spoke openly and at length about some of the key challenges facing the world, delivering a …

Artificial Intelligence

22 Years Ago, Steve Jobs Said 1 Thing Separates People Who Achieve From Those Who Only Dream

While this sentence is one you might not expect from Steve Jobs, it is one that all of us can -- and should -- say.<p>Steve Jobs set extremely high expectations. He challenged other people to work harder, work longer, and do <i>more</i> -- sometimes more than they thought was possible.<p>Jobs was ... well, let's …

Hung Up

The secret to lifelong success is lifelong learning

“In my whole life, I have known no wise people (over a broad subject matter area) who didn’t read all the time — none. Zero.” — Charlie Munger, …

Google Spent Years Studying Effective Teams. This Single Quality Contributed Most to Their Success

What matters isn't so much who's on your team, but rather how the team works together.<p>The best companies are made up of great teams. You see, even a company full of A-players won't succeed if those individuals don't have the ability to work well together.<p>That's why not too long ago, Google set out …

Emotional Intelligence

Empathy Is Crucial To Any Personal Or Professional Relationship -- Here's How To Cultivate It

Have you ever shared a painful or challenging experience with a friend, partner, colleague or boss and instead of feeling heard you left the conversation feeling worse off and misunderstood?<p>In that moment, the person whom you were speaking to was not empathetic. They may not have intentionally …

Elevate The Executive Within: The Democratization of Executive Coaching

US companies spend over $70 billion annually on training and development expenses, ranging from in-person seminars to online programs. Only a small percentage of individuals, however, have access to the customized services of an executive leadership coach. The costs of individual coaching are so …

Meditation Brings Calm to CEOs

Mental regimen makes its way into more corner offices, and bosses urge staffers to follow suit<p>Nearly every workday afternoon, E.V. “Rick” Goings disappears for 20 minutes whether he is traveling or behind the closed doors of his corner office. The chief executive of Tupperware Brands Corp. presses …

Meditation

High-Performing Teams Need Psychological Safety. Here’s How to Create It

“There’s no team without trust,” says Paul Santagata, Head of Industry at Google. He knows the results of the tech giant’s massive two-year study on team performance, which revealed that the highest-performing teams have one thing in common: psychological safety, the belief that you won’t be …

Psychology

Microsoft’s CEO Wants AI to Help, Not Replace, Humans

Advances in artificial intelligence should be used to help humans and machines work together, rather than to create competition between them in …

How to Motivate Employees to Go Beyond Their Jobs

Every day, employees make decisions about whether they are willing to go the extra mile in ways that contribute to their organization’s success. These are important decisions because research shows that when employees are willing to go beyond their formal roles by helping out coworkers, …

Employee Engagement

Why Management Needs Philosophers

Underlying the practice and study of business is the belief that management is a science and that business decisions must be driven by rigorous analysis of data. The explosion of big data has reinforced this idea. In a recent EY survey, 81% of executives said they believed that “data should be at …

Management

How Leaders Can Promote Psychological Safety in the Workplace

This article was co-authored with Sara Davis.<p>“Psychological safety” has emerged as an essential concept and term in the contemporary business world. It refers to the notion that the work environment must foster people’s confidence in taking well-considered risks around innovation and growth. …

The Key to Better Strategy? Think More, Collaborate Less

What we are losing amidst all the craze for collaboration is the ability to think--deeply and alone.<p>The most common outcome of meetings without outcomes?--"Let's start a Slack channel." Don't get me wrong: Slack should be proud of having brought a more human voice and conversational tone to …

Project Management

The death of reading is threatening the soul

I am going through a personal crisis. I used to love reading. I am writing this blog in my office, surrounded by 27 tall bookcases laden with 5,000 books. Over the years I have read them, marked them up, and recorded the annotations in a computer database for potential references in my writing. To …

Books

Our economic future depends on storytellers

How we make money, and what we spend that money on, has changed a lot throughout history. A little over century ago, most of the economy was devoted to producing food. A half century later, the economy had shifted to making and consuming things: the golden age of mass production. Today, we live in …

University of Chicago