steve Towers Stowers on twitter

43 Flips | 2 Magazines | 8 Likes | 1 Following | 28 Followers | @stowers | Keep up with steve Towers Stowers on twitter on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “steve Towers Stowers on twitter”

New Australian CPP MASTERS

Willie Krause on Twitter: "Bringing it all together - linking tasks and SCO. #iqbcpp #processprofessional @iqbusiness @stowers @AkkerLizette http://t.co/1ccLq06SQP"

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stowers on Twitter: "#wcbcpp #certifiedprocessprofessional WCB CPP Masters in Edmonton - congratulations! @JDodkins http://t.co/HzmV5NbkY1"

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The BPGroup welcomes nine more #certifiedprocessprofessional Masters to its ranks following completion of the Oslo program. The next CPP Masters will complete in June in Dubai, Pune, Bangalore and Singapore. www.certifiedprocessprofessional.com #capcpp

Grow fast or die slow

Software and online-services companies can quickly become billion-dollar giants, but the recipe for sustained growth remains elusive.<p><b>Software and</b> …

CPP Masters in London

With Oculus Rift and Project Morpheus, a Virtual Battleground May Finally Be Here

Virtual reality has never quite made it to the mainstream. While movies such as <i>Tron</i> and <i>The Matrix</i> conjured immersive, action-packed renditions of …

BP Group Certified Process Professional overview

24 Charts Of Leadership Styles Around The World

Different cultures can have radically different leadership styles, and international organizations would do well to understand them.<p>British linguist Richard D. Lewis charted these differences in his book "When Cultures Collide," first published in 1996 and now in its third edition, and he teaches …

stowers on Twitter: "#wcbcpp Action Planning http://t.co/t3uRdndiIJ"

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NASSCOM ILF 2014: Day 1: Session 1: The Digital Enterprise -- Big Data and Analytics lead the way!

Action planning in www.CEMMethod.com #cpp #singcpp @jdodkins

 This website is for sale!

stowers on Twitter: "Those who doubt dont, those who will do. #cpp"

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LinkedIn

This is the Dawning of the Age of Customer Experience

Every generation wants to have their voices heard whether it’s hippies, punk rock, or Occupy Wall Street. Music and pop culture often reflect the …

Ding! You are Now Free to Create a Great Customer Experience

Creating great customer service and high customer engagement isn’t always easy; however, it is worth doing!<p>So, what’s “Luv” got to do with It? A lot, …

America's Best Airlines

The 2013 Airline Quality Ratings rank fourteen U.S. domestic airlines according to their on-time performance, customer complaints, mishandled baggage and denied boardings.

8 Data Points About the Importance of Customer Experience

Recommended for You<p>Dell has published internal metrics showing that 97% of dissatisfied customers can be rescued with proactive intervention and more …

The Death Of Scale: Is Kodak's Failure An Omen Of Things To Come For Corporate America?

As Kodak is coming out of Chapter 11, its focus will shift to the commercial side as a B2B company, but future growth and profits could prove difficult. For instance, in a presentation it provided this year to its creditors in the bankruptcy court, Kodak showed a sharp 34 percent decline in growth …

Shiny Objects and Stupid Practices Won’t Make You a Customer Loyalty Leader

Imagine coming across a car that grabs your attention – in particular you are taken with the handling and performance of the car. So you take a look …

10 Ways to Tell if You’re Customer Centric: And What to Do About it if You’re Not

Are you really customer centric?<br>SOURCE: Kozzi.com<p><b>Summer is a great time to reflect on the progress we have made to date on our plans, be they</b> …

Here's An Excellent Presentation About The Rise Of Mobile And The Massive Implications

It's on the rise of mobile and what it means for the industry.<p>It's full of great charts like the one on the right about Microsoft. We first spotted it on Slideshare. We asked Evans if we could republish it, and he said yes.<p>Anyway … dig in!

Business Technology News

Business Process Management - an overview

The 20 Most Valuable Brands In The World

Every year, BrandZ and Millward Brown Optimor calculate and rank brands based on their global value. And even though Apple's growth rate decreased by 95%, the tech giant's brand value still increased by 1% from 2012 to a a whopping $185 billion.<p>Millward Brown VP Oscar Yuan told Business Insider …