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A few years ago, a CEO assured me that his company was the market leader. “Clients will not leave for competitors,” he added. “It costs too much for them to switch.” Within weeks, the manufacturing giant
Most of today’s fastest-growing companies — from Amazon and Google, to Alibaba and Tencent, to Uber and WeWork — are explicitly positioning themselves as ecosystem players, as hubs within networks of suppliers,
In the third quarter this year, Tesla sold 69,925 vehicles in the US. Mercedes-Benz sold 66,542. It's taken just eight years for Elon Musk's upstart electric-vehicle startup to topple the company that
How do the world’s biggest companies become digital players? And what happens if they don’t? Made by Many works with the likes of Carlsberg, Burberry, Nando’s, Finnair and the World Economic Forum, helping
In recent years, we’ve seen some remarkable advances in digital technologies in cloud computing, data analytics, machine learning, and artificial intelligence, among others. These technologies have the