Son Tran

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Amazon gives the outside world a first look at its secret delivery drone lab in Cambridge

The internet retail giant invited local newspaper The Cambridge News inside the research and development (R&D) centre, situated on Castle Park business estate, along with eight students from Steeple Morden Primary School.<p>The drones are being developed for Amazon's Prime Air Service — a programme …

Rich people love Amazon Prime

Amazon's Prime membership service continues to take over upper-income households in the US, a new survey from financial firm Piper Jaffray shows.<p>Amazon Prime is the company's paid-membership service that costs $99 a year or $10.99 a month. Subscribers get free two-day shipping, access to a bunch of …

Walmart just confirmed it's taking a big stake in China's second-largest online retailer

Walmart will receive 5% of JD.com's total outstanding shares, summing up to about 145.5 million newly issued ordinary shares. It will sell its Yihaodian marketplace assets to JD.com. Also, Sam's Club China will open a flagship store on JD.com.<p>Through this partnership, Walmart hopes to grow its …

Tesla’s Simple Business Strategy You Can Implement Immediately

<i>“I think it is possible for ordinary people to choose to be extraordinary.”</i> — <b>Elon Musk</b><p>Tesla recently announced their $35k car, a massive drop from …

Tesla

Do You Know Who Holds Your Office Together?

A happily married couple we know advises that you should treat your spouse at least as well as you do a stranger. This advice holds true at work as well. What would it look like if managers were as polite and nurturing to one another and their subordinates as they are to customers? What if C-suite …

The Workplace

The Best Organizational Culture

Most people aren’t proud of their organization’s culture. But it is possible to make things better. It just takes some nudging, in small steps.<p>One of the many fascinating stories shared in Laszlo Bock’s excellent book <i>Work Rules!</i> is about the author trying to convince a fellow HR manager (at another …

Make Yourself Immune to Secondhand Stress

<i>HBR STAFF</i><p>Over the past decade, we have learned how our brains are hardwired for emotional contagion. Emotions spread via a wireless network of mirror neurons, which are tiny parts of the brain that allow us to empathize with others and understand what they’re feeling. When you see someone yawn, …

Emotional Intelligence

How Southeast Asia’s ecommerce startups close customers with email

One of the most effective ways of rescuing your lost sales is to recover your abandoned carts. The average online shopping cart abandonment rate is …

eCommerce

Stress Is Your Brain Trying to Avoid Something

Stress exists in every workplace, and all of us have probably tried a few trendy stress-management approaches. But rather than trying the latest fad, it may be more effective to understand how stress works and where it comes from, so that you can create your own methods for dealing with it.<p>Stress …

Self-help

Creating an Effective Peer Review System

Employee performance reviews are a hot topic once again. Deloitte and Accenture have abandoned annual evaluations and rankings, and according to the July/Aug issue of HBR, it’s time to “blow up” traditional HR. What practices should be instituted instead? Many people think real-time peer reviews …

Employee Engagement

A former Google exec on how to make tough decisions quickly

I’ve long believed that speed is the ultimate weapon in business. All else being equal, the fastest company in any market will win. Speed is a defining characteristic—if not <i>the</i> defining characteristic—of the leader in virtually every industry you look at.<p>In tech, speed is seen primarily as an asset …

Management

Pricing Survey: Yes, Jet.com Is Undercutting Amazon And Walmart

There’s a new low-ball retailer in town and it goes by the name of Jet.com. The site founded by Marc Lore, former co-founder and CEO of Quidsi (Diapers.com, Soap.com, etc.), promises the lowest prices online. So far, according to new price comparison research, the site is doing just that.<p>Last week, …

Bigger Is Not Always Better - Why Amazon Is Worth More Than Walmart

This week an important event happened on Wall Street. The value of Amazon (~$248 billion) exceeded the value of Walmart (~$233 billion). Given that Walmart is world’s largest retailer, it is pretty amazing that a company launched as an online bookseller by a former banker only 21 years ago could be …

Online Life

Japanese-Style Entrepreneurship: An Interview with Softbank’S CEO, Masayoshi Son

The world of Japanese business, according to conventional Western thinking, consists of huge manufacturing corporations, tightly interwoven corporate families, and hordes of lifetime employees working as devoted company salarymen. Today there is another world emerging—one of high-tech startups …

University of California

E-commerce usage in Vietnam

eCommerce

Everything You Need To Know About Amazon's New Rival Jet.com

Upstart shopping site aims to be cheaper than Amazon, more practical than Costco.<p>If you haven’t heard of Jet.com yet, you will very soon. The …

Jet.com Will Launch With Amazon Prices Front and Center

“They’re clearly the dominant player, so they’re a great reference point," Jet's CEO said.<p>Jet, the new shopping site that launches on Tuesday, promises shoppers “the lowest prices on everything.” To hammer home the point, the online mall will compare its price with Amazon’s price on every one of …

eCommerce

Want To Be The Next Amazon? Go Cross-Border From Day One

Hans Tung Contributor<p>Hans Tung is a managing partner at GGV Capital.<p>More posts by this contributor:<p>Consumer internet startups go mainstream outside of Silicon Valley<br>• Beyond Amazon and Alibaba: what’s next for e-commerce?<p>The business of e-commerce is still mostly a national affair. U.S. consumers …

eCommerce

Will Amazon Soon Challenge Jet, the Hot Discount Shopping Site from a Former Employee?

Some recent moves by Amazon make it a good question.<p>The last time the companies run by Jeff Bezos and Marc Lore squared off, there were fireworks. We’re about to see what happens the second time around.<p>The first time, Amazon instigated a pricing war with Lore’s company, Diapers.com, ultimately …

eCommerce

Wish you’d jumped on the China boom 20 years ago? Here’s your second chance in Vietnam.

<i>Hanoi, Vietnam</i> <i><br>July 17, 2015</i><p>As Europe burns, Puerto Rico sinks, and China violently gyrates, it’s nice to know there are still some exciting bright …

Vietnam

Amazon Says Prime Day Was Bigger Than Black Friday And Will Be Held Again

Independent reports yesterday had said that Amazon’s big “Prime Day” sales event had sent the online retailer’s sales spiking. Today, Amazon is detailing the impact of Prime Day by releasing its own internal metrics. According to the company, Amazon Prime Day broke sales records, even exceeding …

Cloud Computing

Why Procrastinators Procrastinate

<i>PDF: We made a fancy PDF of this post for printing and offline viewing. Buy it here. (Or see a preview.)</i><p><b>pro-cras-ti-na-tion</b> |prəˌkrastəˈnāSHən, …

The Procrastination Matrix

<i>Note: To best understand this post, you should first read Part 1 of Wait But Why’s previous post on procrastination.</i>___________<b>PDF:</b> We made a PDF of …