Sharon Soh

83 Flips | 2 Magazines | 2 Likes | 15 Following | @sohsulynn | Keep up with Sharon Soh on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Sharon Soh”

What will business technology look like tomorrow?

<b>Machine, Platform, Crowd: Harnessing our Digital Future.</b> By Andrew McAfee and Erik Brynjolfsson. <i>W.W. Norton; 402 pages; $28.95 and £22.99.</i><p><b>Get our</b> …

6 Things CMOs Can Do Now To Prepare For The Future Of AI-Powered Marketing

In my quest to discern fact from science fiction in the area of artificial intelligence’s impact on marketing, I’ve been having conversations with leading analysts and early AI technology pioneers to gain their insights. While there is still debate on what constitutes “true AI”, there is a growing …

1 in 7 Employees Are Stars. The Best Companies Cluster Them Together.

Talent is what separates the best from the rest. The best-performing companies simply have better people. Right?<p>That’s certainly what we thought before Bain & Company launched its in-depth investigation of workforce productivity. After assessing the practices of global companies and surveying …

A Simple Way to Stay Grounded in Stressful Moments

Mindfulness should be as much a physical practice as it is a mental one. Given its name, you might think mindfulness is something you do only with your mind. In fact, lots of research, including my own, has shown that paying attention to our bodies is often an easy way into mindfulness and helps us …

When Charismatic Leadership Goes Too Far

In most cases, charisma is a useful quality for CEOs. Many work hard to develop charismatic skills. Especially when an organization is asked to become more innovative and to perform beyond normal levels, having followers with an unusually strong belief in the leader and their vision increases the …

How to Write Email with Military Precision

In the military, a poorly formatted email may be the difference between mission accomplished and mission failure. During my active duty service, I learned how to structure emails to maximize a mission’s chances for success. Since returning from duty, I have applied these lessons to emails that I …

Why (and How) HR Needs to Act More Like Marketing

At this point, we all know that company culture plays a pivotal role in companies hurtling into out digital transformations. This is particularly true for the marketing department, which is changing at such a break-neck pace that marketing success now depends heavily on support from HR to identify …

What So Many People Don’t Get About the U.S. Working Class

My father-in-law grew up eating blood soup. He hated it, whether because of the taste or the humiliation, I never knew. His alcoholic father regularly drank up the family wage, and the family was often short on food money. They were evicted from apartment after apartment.<p>He dropped out of school in …

Millennials need to ditch their parents’ outdated career ladders and embrace job-hopping

Five years ago, I seemed to have it all. I was 28 years old and making $70,000 a year working for the federal government. I had a fancy job title, a nice apartment, health care, generous retirement benefits, and job security in the midst of the recession. You literally <i>can’t</i> get fired from working …

Employment

Give Your Team More-Effective Positive Feedback

Research shows that one of the best ways to help employees thrive is to give them feedback. It’s one of the primary levers leaders have to increase a sense of learning and vitality. Giving your direct reports regular updates on personal performance, as well as on how the business is doing, helps …

Make Strategic Thinking Part of Your Job

It’s a common complaint among top executives: “I’m spending all my time managing trivial and tactical problems, and I don’t have time to get to the big-picture stuff.” And yet when I ask my executive clients, “If I cleared your calendar for an entire day to free you up to be ‘more strategic,’ what …

Case Study: How Much Should a New CEO Shake Things Up?

Sena Aslan, the CEO of FDM Turkey, wished the drive from the Ankara airport to the bank’s largest branch were a bit longer. She had made site visits a hallmark of her short tenure at the company’s helm, because they helped her see how frontline employees were weathering the changes she’d been …

Make Sure Your Employees Have Enough Interesting Work to Do

When productivity starts to slide, it’s not always easy to pinpoint the cause. Our first impulse is often to take a close look at how we can improve workplace processes. Is it a problem of time management? Could it be that the technology’s not up to the job?<p>Very often these are indeed the answers, …

How Managers Can Help Their Introverts Network

Introverts often dread large conferences or impersonal networking events. But having a vast and varied network is essential to business and career success. If you’re a manager, it’s likely that introverts make up one-third to one-half of your team. So, how do you encourage them to make new business …

How to Give Negative Feedback Over Email

When it comes to delicate interactions — say, giving and receiving feedback — email seems to act like some strange form of kryptonite. How many times have you received a poorly worded critique that sent you into a fit of anger? Or sent someone else some mild feedback only to have the receiver …

How Microsoft Uses a Growth Mindset to Develop Leaders

Research shows that managers see far more leadership potential in their employees when their companies adopt a growth mindset — the belief that talent should be developed in everyone, not viewed as a fixed, innate gift that some have and others don’t. But what are those organizations doing to …

Employment

You Can’t Delegate Talent Management to the HR Department

Successfully identifying, developing, and retaining leadership talent is critical for any organization’s long-term success. That’s why many of them, particularly the largest ones, rely on full-time “talent management” professionals, who work in coordination with other parts of HR.<p>These talent …

Becoming the Boss

Even for the most gifted individuals, the process of becoming a leader is an arduous, albeit rewarding, journey of continuous learning and self-development. The initial test along the path is so fundamental that we often overlook it: becoming a boss for the first time. That’s a shame, because the …

How Cities Are Using Analytics to Improve Public Health

From clean water supplies to the polio vaccine, the most effective public health interventions are typically preventative policies that help stop a crisis before it starts. But predicting the next public health crisis has historically been a challenge, and even interventions like chlorinating water …

How the Best CEOs Get the Important Work Done

If you’re a chief executive officer, your job is to execute. It’s written right into your title. But what does it mean, in terms of daily tasks, to be the company’s top “executer?” After all, CEOs don’t actually build factories or sell products.<p>It’s tempting, therefore, to view the CEO as primarily …

What Successful Work and Life Integration Looks Like

Too many people believe that to achieve great things we must make brutal sacrifices, that to succeed in work we must focus single-mindedly, at the expense of everything else in life. Even those who reject the idea of a zero-sum game fall prey to a kind of binary thinking revealed by the term we use …

Even a 14-Cent Food Tax Could Lead to Healthier Choices

More than one-third (37.7%, or 91.4 million) of U.S. adults are considered obese, which is among the highest obesity rates in the world. The condition shows a marked socioeconomic gradient, with significantly higher rates among minorities and the poor, and is associated with an increased risk of …

Your Writing Isn’t as Good as You Think It Is

You have to write from time to time as part of your job. You probably think you’re fine at it, even as you notice the poor quality of the writing that reaches your screen from others.<p>As I found when I surveyed 547 people who write as part of their job, there is a central problem here: We all think …

How to Manage Managers

When you’re managing managers, your responsibilities are two-fold: you need to make sure they’re producing good work (as with any employee) and that they’re effectively supporting their teams. You might know how to do the former, but how do you do the latter? Do you need to provide training? …

Discovering Your Authentic Leadership

During the past 50 years, leadership scholars have conducted more than 1,000 studies in an attempt to determine the definitive styles, characteristics, or personality traits of great leaders. None of these studies has produced a clear profile of the ideal leader. Thank goodness. If scholars had …

Use Subtle Cues to Encourage Better Meetings

In any collaborative work environment, the meeting is the main component of office life. But although meetings are the primary mechanism through which decisions get made, they are also the standard complaint of many executives.<p>For one thing, there’s just too many of them. In 2013, Julian Birkinshaw …

The One Unbreakable Rule in Business Writing

In business writing, there’s one rule you just can’t break: It has to be about the reader, not about you.<p>Most people understand this already, at least intellectually. They’re sophisticated buyers of products and services, and they use a similar lens to decide whether to read something: They …

Overcome Resistance to Change by Enlisting the Right People

Change initiatives fail when senior leaders don’t see that their organizations are social systems. Organizations are defined by bundles of local relationships, social expectations, and unwritten rules that exist between thousands of people. These people create tribes — collections of like-minded …

How to Talk to Your Kids About Money When You Have a Lot of It

“Hey, dad, how much is your company worth?”<p>I could feel the tension rising in my body as I tried to act like my daughter’s question wasn’t a big deal. I slowly continued clearing dishes off the table while deciding how to maneuver around this potential minefield.<p>“Well, your mother and I feel really …

Why You Shouldn’t Label People “Low Performers”

Employee engagement is the holy grail of management. But while the image of an organization in which every employee’s potential is unleashed in the service of the organization is a compelling one, in a world where 87% of employees worldwide are not even engaged at work, this image may seem …