soday

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The Saddest SaaS Pricing Pages of the Year

<i>Discuss on Hacker News here.</i><p>Your pricing page is the center of your universe. Everything you do, from your marketing and sales to your product …

Product Management

How to Battle “Email Burnout”

expert advice by CEOs and a cautionary tale<p>Ever heard of grim5next? Didn’t think so.<p>I’d always dreamed about being self-employed, so one morning I …

LESSONS LEARNED FROM THE FIRST WAVE OF SAP IMPLEMENTATIONS IN CHINA

With <i>Frederic Giron</i><p>SAP officially started its first business operations in 1995 in China. Prior to that, several Chinese end-user organizations like …

SAP SE

Here's A Tool To See What Your Email Metadata Reveals About You

Earlier this week, Mike Masnick of Techdirt complained that anyone who dismisses the NSA’s collection of metadata around people’s phone calls and emails (as revealed in the Snowden Leaks) “because it’s ‘just metadata’ doesn’t know what metadata is.” The argument is that you can learn a lot about …

Digital Marketing Battlefield Map: CMO Vs. CIO And Gartner Vs. Forrester

Gartner recently brought the CMO vs. CIO saga into focus by publishing an eye-popping chart depicting the landscape of the numerous technologies available today for the digitally-inclined CMO.<p>It’s an interactive “transit map” (see the original version here) which connects the major categories of …

The 4 Phrases of Amazing Customer Service

I’ve grown my companies by focusing on great customer service. We didn’t always have the biggest names working at the firm, and we couldn’t always …

Customer Service

Getting Started with Social Campaigns

Black Lives Matter

Improve email stats and conversions with HTML5 video

Video content can improve conversions and not only where you would simply expect it to be. Web site home pages, marketing campaign landing pages, …

Digital Marketing

Beneath the Clouds – Incredible Underwater Photography by Sarah Lee

Sarah Lee is from Kona on the Big Island of Hawai’i, and her photography can make you want to live there too. She captures the full beauty of island …

Photography

Tweets with replies by ExactTarget (@ExactTarget) | Twitter

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20 automated emails your customers won't delete

<b>Ok, I can’t guarantee that all emails are opened, but triggered emails have been shown to dramatically increase open and click rate.</b><p>The creative has …

eCommerce

Web Form: Where Should Your Email Subscription Form Go? | Email Marketing

Where Should Your Subscription Form Go? by James Trumbly @econnectemail<p><b>Where Should Your Subscription Form Go?</b><p>The number one tool you have at your …

Digital Marketing

7 Ways To Provide Exceptional Customer Service Online [INFOGRAPHIC]

Did you know that a recent study revealed that almost four-in-five customers believe that social media will be the next tier of customer …

Customer Experience

The SBI Show: Episode 47 (Breaking down USMNT-Guatemala, Altidore's transfer, and more)

<b>By IVES GALARCEP</b><p>The U.S. Men’s National Team’s 6-0 romp over Guatemala has U.S. fans feeling good about the squad’s chances heading into the Gold …

Brazil