Ethan Lauer

30 Flips | 1 Magazine | 2 Following | 1 Follower | @snarfmax | Keep up with Ethan Lauer on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Ethan Lauer”

MBA Mondays: Sales Leads On A Small Budget

So today on MBA Mondays we are going to talk about something useful – Generating sales leads on a small budget. Every startup that wants to sell …

The 5 Must Have Metrics for Your SaaS Business

There’s an acronym out there: KPI. It stands for Key Performance Indicators.<p>It’s a fancy way of saying “the most important metrics for tracking your …

Product Management

The 5 Best Ways to Get Feedback from Your Customers

Analytics and data gives us all sorts of insights into what our customers want from our business. But sometimes… don’t you wish you could get an …

DNA Explained

BBC Knowledge Explainer DNA from Territory on Vimeo.<p>An animated visual explanation of DNA found on creativeblog.com.<p>BBC Knowledge and Learning is …

The new digital customer journey: Cross-channel, mobile, social, self-service, and engaged

The sheer proliferation of new online devices and digital consumer channels is pushing leading-edge companies to rethink how they connect with and …

Customer Experience

Are You Making This Mistake at the End of Your Meetings?

Five frogs are sitting on a log. Four decide to jump off. How many are left? <b>Five, because deciding is different than doing</b><i>.</i>”<p>Decisions are worthless … …

Management

How a Bitcoin Transaction Actually Works

At this point, you probably have a working understanding of what bitcoins are (at the very least your handle of bitcoins is like how you can kinda, …

Bitcoin

The Blog of Author Tim Ferriss

<b>“Procrastination is the enemy of good editing.”</b> <i><br>– Nick Thompson</i><p><b>Nick Thompson</b> (@nxthompson) is the editor-in-chief of WIRED. Under his leadership, …

20 Ways to Deal With Regrets - Altucher Confidential

I regret losing all of my money and then losing my house. I regret not spending more time with my kids when they were little and I regret not saving …

Asking Better Questions

At the recommendation of Warren Buffett's Biographer, Alice Schroeder, I've been reading The Craft of Interviewing.<p>Schroeder seems pretty crafty at …

Tiago Veloso - What Makes an Infographic Cool?

Guest post by Tiago Veloso<p>The ‘infographic explosion’ in the Internet began, as many of Cool Infographics readers probably know, around 2009. Since …

We're hiring a Web App Developer

We're looking for a developer to join Team Cozy and help us continue building Cozy into a beautiful, blazing fast and delightful experience for our …

Drowning in Big Data [infographic video]

Infographic video from 2011 by The Economist that uses animated data visualizations to tell the story about growing Big Data.<p><i>Digital data will flood</i> …

How to Successfully Launch a New Website & Refresh Your Brand

To the world outside of your colleagues, clients, and partners, your website is your company. It’s the digital reflection of your brand. Launching a …

LivingSocial Hacked — More Than 50 Million Customer Names, Emails, Birthdates and Encrypted Passwords Accessed (Internal Memo)

LivingSocial, the daily deals site owned in part by Amazon, has suffered a massive cyber attack on its computer systems, which an email from CEO Tim …

These Tips Will Help You Escape The 9-To-5 Mindset

His first bestseller, The Four Hour Workweek, came out of his own experience of going from working long hours, seven days a week to figuring out how to run a business more efficiently.<p>But even for people not ready to take that step, Ferriss has some valuable tips for figuring how to get …

Review: When The Fight Goes To The Ground (Jiu Jitsu Strategies & Tactics For Self-Defense)

Following on from my interview with Lori O’Connell, back in January, I’ve also had the privilege to review her new book, <b>When The Fight Goes To The</b> …

The Anatomy of the Social Media Command Center

Beingyourbrand.com has created The Anatomy of the Social Media Command Center so that you can learn more about a few of their favorite social media …

What is Good Customer Service?

Here’s a scenario: you’ve read all the white papers and watched all of the webinars and you’re convinced. You need to make providing great customer …

Steve Blank Startup Tools

1. Startup Tools Click Here<p>2. Lean LaunchPad Videos Click Here<p>3. Founding/Running Startup Advice Click Here<p>4. Market Research Click Here<p>5. Life …

How to Model Viral Growth: The Hybrid Model

<i>This post is the first in a series in which I show you how to model viral growth. We start with the simplest possible model, and we will work our way</i> …

Marketing

Charlie Munger: The Psychology of Human Misjudgment (Transcript and Audio)

Below is an audio copy of Charlie Munger‘s famous 1995 talk <b>The Psychology of Human Misjudgment</b> (transcript).<p>Munger, for those of you who haven't …

SaaS valuations: off the charts and staying that way

Legacy software companies get no respect — or market valuation — compared to Software-as-a-Service (SaaS) players. New research shows that over the …

Master Productivity and Eliminate Noise Using the Eisenhower Matrix

Dwight Eisenhower wasn't only the 34th President of the United States. Before that, he was a five-star general in the Army, responsible for command …

Maintaining World Class Customer Support in a Fast Growing Organization

We rounded out a fantastic 12 months of the popular Zen Masters webinar series with one of our very own Zen Masters, Zendesk head of Global Customer …

Brain Rules: 12 Things We Know About How The Brain Works

If workplaces had nap rooms, multitasking was frowned upon, and meetings were held during walks, we'd be vastly more productive. These are just some …

How People Learn

Despite his best efforts and long hours, Nobel-Prize winning physicist and professor Carl Wieman grew frustrated by his inability to teach and his …