Automation, AI and the Digital Enterprise

By Matt Smith | While automation continues driving massive change, we now are experiencing a convergence of transformative technologies such as Analytics, Cognitive Systems, Mobile, Social and Internet of Things. These technologies are producing dramatic new opportunities for businesses to connect with and serve their customers. Looking for examples of these technologies at work?  Take a tour and enjoy!

Seven Artificial Intelligence Advances Expected This Year

Artificial intelligence (AI) has had a variety of targeted uses in the past several years, including self-driving cars. Recently, California changed the law that required driverless cars to have a safety driver. Now that AI is getting better and able to work more independently, what’s next?<p>We asked …

How AI and Looser Labor Laws Will Create Jobs

AI doesn't eliminate jobs, it just shifts them around.<p>There is a lot of panic about the implications of artificial intelligence technologies for the …

Artificial Intelligence & Robotics in Medicine

The Solomon Center for Health Law and Policy at Yale Law School and the Information Society Project—in partnership with the <i>Yale Journal of Health</i> …

Artificial Intelligence: Real-World Applications

Artificial Intelligence(AI) & Machine Learning(ML) have been a part of our day-to-day activities. Due to heavy investment in this sector, we can see …

Scott Galloway: Voice Is the Battleground

L2 founder Scott Galloway discusses the most disruptive technology of the next decade on Fox Business.

‘We’ve trained our customers to be super rigid’: Lessons from Capital One’s chatbot, Eno

Banks aren’t the only ones that need to unlearn their old ways of banking. Apparently customers do too, according to Capital One executives leading …

Here’s what top investors are asking about AI

Last week I attended the KeyBanc Capital Markets Emerging Technology Summit. As a participant in their Mosaic industry leaders program, my role at the conference was to participate in one-on-one and group meetings with their institutional investor clients as a subject matter expert on machine …

Google adds businesses to RCS messaging platform

Google's RCS platform will allow businesses to send interactive messages to customers.<p>Google has begun signing up businesses to participate in an …

Why 2018 Will Be A Breakthrough Year For Artificial Intelligence

2017 saw business leaders taking an interest in the possibilities offered by cognitive computing<p>This year is shaping up to be transitional in IT, and …

Artificial Intelligence

Inside the Alexa Prize

The first interactor—a muscular man in his fifties with a shaved head and a black V-neck sweater—walks into a conference room and sits in a low-slung …

MIT predicts 10 breakthrough technologies of 2018

The MIT Technology Review has released a list of technologies it believes will make the most impact over the next 12 months, including smarter …

Limiting the downsides of artificial intelligence | Financial Times

The latest report on the potentially malicious uses of artificial intelligence reads like a pitch for the next series of the dystopian TV show <i>Black</i> …

Artificial Intelligence

Amazon plans to open as many as six more cashierless Amazon Go stores this year

New futuristic convenience stores could appear in Seattle and Los Angeles.<p>Amazon’s much-heralded convenience store of the future, Amazon Go, may seem like a crazy experiment. But the company plans to open as many as six more of these storefronts this year, multiple people familiar with the …

Amazon Go

Chatbots: Changing the Nature of Human Interactions with Machines

Chatbots have established their place in the home and our personal lives; now watch what they can do in enterprise applications over the next few …

What Google doesn’t want you to know: Voice search is taking over display search, while Assistant…

Last year, Google announced and Hitwise estimated that around 58% of all Google searches were mobile, and more than 20% of mobile searches were via …

Google Assistant

Ask An Expert: How To Get Business Value From Chatbots

I’ve spent all morning reading articles about conversational artificial intelligence (CAI), AKA chatbots. I’ve read dos and don’ts, yeahs and mehs, …

Chatbots

The business value of chatbots: What tech leaders really need to know

At Mobile World Congress Americas, a panel of chatbot experts from Twitter, Facebook, IBM, and more discussed where the tech stands and where it …

Chatbots

Competition, Artificial Intelligence and Balloons

W. Edward Deming taught that quality is achieved by measuring as much as possible and reducing variations, and reducing variation is achieved by …

Facial recognition is here. The iPhone X is just the beginning | Clare Garvie

Apple’s new smartphone will unlock using face recognition, thanks to infrared and 3D sensors. This technology is spreading – and complacency is not an option<p>I have a confession to make. I’m a privacy lawyer who researches the risks of face recognition technology – and I will be buying the new …

The Conversation About Conversational AI: How Chatbots And AI Bots Will Impact Your Business Metrics

Whether a business requires linear, departmentalized chatbot support for basic user interactions, such as customer service or tech support, or more complex AI bots equipped with natural language processing capabilities, bots will boost your business.<p>From improved key performance indicators like …

Nobody is going to ask Cortana to talk to Alexa

The future of conversational AI is not a league of anthropomorphic voice assistants that we address by name to handle our problems. We will not unlock our iPhones and ask for Alexa when we need to dim our lights. We will not ask Alexa through our Echo to ask Siri to play a song. Asking your …

Satya Nadella

How conversational AI is driving the next generation customer experience, powered by chatbots and assistants

With a new era of <b>artificial intelligence</b> (AI) dawning upon us, it’s an incredible time for customer experience, with humongous benefits to the …

Doc.ai launches blockchain-based conversational AI platform for health consumers

Healthcare consumers will be able to discuss pathology results with a machine.<p>Palo Alto-based artificial intelligence startup Doc.ai has announced …

Artificial Intelligence

Microsoft's speech recognition system is now as good as a human

Microsoft researchers have hit a milestone 25 years in the making. The company's conversational speech recognition system has finally reached an …

Artificial Intelligence

4 Most Surprising Industries Using Chatbots Applications

This column is authored by Judy Alex, Research Writer at IngicThe post 4 Most Surprising Industries Using Chatbots Applications appeared first on …

How an open source framework will help AI reach the masses

The rapid development of AI is like the birth of the universe right after the Big Bang: incredibly hot and expanding rapidly. AI is so dynamic that no one can predict what the field will be like in five years. Based on its current development, we believe that we will witness the standardization of …

These Are The Job Skills Of The Future That Robots Can’t Master

“To beat the bot, you need to be more human.”<p>We may live in a digital world, but soft skills like communication, problem solving, collaboration, and empathy are becoming more valued than technology, says Paul Roehrig, chief strategy officer for Cognizant Digital Business, a business and technology …

Mentoring