Automation, AI and the Digital Enterprise

By Matt Smith | While automation continues driving massive change, we now are experiencing a convergence of transformative technologies such as Analytics, Cognitive Systems, Mobile, Social and Internet of Things. These technologies are producing dramatic new opportunities for businesses to connect with and serve their customers. Looking for examples of these technologies at work?  Take a tour and enjoy!

The business value of chatbots: What tech leaders really need to know

At Mobile World Congress Americas, a panel of chatbot experts from Twitter, Facebook, IBM, and more discussed where the tech stands and where it …

Chatbots

Competition, Artificial Intelligence and Balloons

W. Edward Deming taught that quality is achieved by measuring as much as possible and reducing variations, and reducing variation is achieved by …

Facial recognition is here. The iPhone X is just the beginning

Apple’s new smartphone will unlock using face recognition, thanks to infrared and 3D sensors. This technology is spreading – and complacency is not an option<p>I have a confession to make. I’m a privacy lawyer who researches the risks of face recognition technology – and I will be buying the new …

Machine Perception

The Conversation About Conversational AI: How Chatbots And AI Bots Will Impact Your Business Metrics

Shutterstock<p>Whether a business requires linear, departmentalized chatbot support for basic user interactions, such as customer service or tech support, or more complex AI bots equipped with natural language processing capabilities, bots will boost your business.<p>From improved key performance …

Chatbots

Nobody is going to ask Cortana to talk to Alexa

The future of conversational AI is not a league of anthropomorphic voice assistants that we address by name to handle our problems. We will not unlock our iPhones and ask for Alexa when we need to dim our lights. We will not ask Alexa through our Echo to ask Siri to play a song. Asking your …

Amazon Alexa

How conversational AI is driving the next generation customer experience, powered by chatbots and assistants

With a new era of <b>artificial intelligence</b> (AI) dawning upon us, it’s an incredible time for customer experience, with humongous benefits to the …

Chatbots

Doc.ai launches blockchain-based conversational AI platform for health consumers | ZDNet

Healthcare consumers will be able to discuss pathology results with a machine.<p>Palo Alto-based artificial intelligence startup Doc.ai has announced …

Medical Technology

Microsoft's speech recognition system is now as good as a human

Microsoft researchers have hit a milestone 25 years in the making. The company's conversational speech recognition system has finally reached an …

Machine Learning

4 Most Surprising Industries Using Chatbots Applications

This column is authored by Judy Alex, Research Writer at IngicThe post 4 Most Surprising Industries Using Chatbots Applications appeared first on …

Chatbots

How an open source framework will help AI reach the masses

The rapid development of AI is like the birth of the universe right after the Big Bang: incredibly hot and expanding rapidly. AI is so dynamic that no one can predict what the field will be like in five years. Based on its current development, we believe that we will witness the standardization of …

Machine Learning

Chatbots to Replace mHealth Apps in Patient Engagement

<b>Lead:</b> Some providers still doubt whether patients themselves needed patient portals to get data about their health status. Others tend to disregard …

Medical Technology

These Are The Job Skills Of The Future That Robots Can’t Master

“To beat the bot, you need to be more human.”<p>We may live in a digital world, but soft skills like communication, problem solving, collaboration, and empathy are becoming more valued than technology, says Paul Roehrig, chief strategy officer for Cognizant Digital Business, a business and technology …

Leadership

A Look At The Artificial Intelligence Companies And My Top 5

AI appears on our smartphones, with personal assistants, augmented and virtual reality headsets, robots, in data centers, and in semi and fully …

How Artificial Intelligence Could Make Healthcare More Affordable

With every politician in DC focused on solving the problem, high healthcare costs remain a thorn in the average American’s side. Everything from an …

This Is How Google Wants to ‘Humanize’ Artificial Intelligence

Google’s plans a big research project aimed at making artificial intelligence more useful.<p>The search giant debuted an initiative on Monday that …

Indian AI chatbot Niki.ai on shopping in chat, India's tech future and why AI isn't a buzzword

India is the third-largest startup cluster after the US and UK for AI, according to a consulting study from 2016 by Zinnov , with around 169 AI …

OpenText launches Magellan, an AI platform aimed at IBM's Watson | ZDNet

OpenText is betting open source, Apache Spark, and years of experience with unstructured enterprise data will enable it to take on IBM's Watson and …

10 Amazing AI Startups You Won't Find in Silicon Valley

You don't need Stanford or MIT to build amazing AI.<p>As I was heading from Atlanta to San Francisco to talk about investing in artificial intelligence at MobileBeat, it struck me how artificial intelligence may be the buzzword of this year. Every startup seems to need the "AI accessory" in their …

Artificial Intelligence

3 ways cognitive computing can transform banking

What if you had a personal banking bot that warns you when your funds are getting low? Or that you usually buy flowers at a certain time of the year for your mother’s birthday and that you haven’t this year? With cognitive computing, this scenario might soon become a reality. Cognitive computing …

FinTech

Why Capital One’s First Messenger Bot Skipped Facebook In Favor Of Texting

With SMS, Capital One can reach a larger audience and faces fewer privacy hurdles, but gives up modern chatbot conveniences.<p>A strange thing happens when Capital One sends out automated fraud alerts via SMS. A significant number of customers seem to believe the sender is human, and begin responding …

Chatbots

Amazon’s Alexa passes 15,000 voice skills, more than doubling since beginning of the year

As more and more companies get into the smart speaker game, a new report shows just how much ground they have to make up to catch Amazon’s digital …

Amazon

From Flying Money to Blockchain: How Remittance Industry Has Reached Turning Point

From the simple barter system of ages past to the sophisticated technological systems of modern day money transfer, the remittance industry remains a …

FinTech

Forget Flying Cars, the Future Is Driving Drones

Flying car concepts have been around nearly as long as their earthbound cousins, but no one has yet made them a commercial success. MIT engineers …

Drones

7 Critical Skills For the Jobs of the Future

We live in a world of accelerating change. New industries are constantly being born and old ones are becoming obsolete. A report by the World …

Critical Thinking

Nvidia heads 50 companies that will change the world

Check out MIT’s landscape of the future<p>Nvidia claimed the top spot on MIT’s annual 50 Smartest Companies list, ranking above powerhouses such as …

Why travel brands should be investing in chatbots, now

It is common in the consumer marketing world to engage with customers where they pass their time, spend their money and focus their attention.<b>NB</b> This …

Chatbots

Enterprise Chatbots and the Conversational Commerce Revolutionizing Business

Enterprise and internal chatbots are revolutionizing the way companies do business.<p>People have placed so much emphasis on consumer-based chatbots that enterprise chatbots are long forgotten. Now, organizations are realizing that chatbots can be incorporated into their business plans on a much …

Chatbots

11 Best Uses of Chatbots Right Now

Chatbots can schedule meetings, tell you the weather, and provide customer support. And that’s just the beginning.Want to order pizza, schedule a …

Chatbots

What it takes to build a compelling chatbot

Here’s what we know: Chatbots have enormous potential. With bots, brands can have millions of simultaneous one-on-one conversations with fans without sacrificing the quality of the user’s experience. But not all chatbots are created equal, and not all chatbots were made for the same purpose.<p>Today, …

Chatbots