Small Business TrendsLow-Tech Self-Employed Most at Risk of Being Overtaken by Botssmallbiztrends.com - Gabrielle Pickard-WhiteheadSelf-employed people in low paid, routine jobs face the greatest risk of being overtaken by artificial intelligence. This finding comes from new …
Small Business TrendsMerijn te Booij of Genesys: AI Will Not Only Allow for More Human Empathy, It Will Create Itsmallbiztrends.com - Brent LearyTwo years ago I had a chance to speak with Merijn te Booij, CMO of Genesys, a leading provider of omnichannel customer experience (CX) and contact …
Small Business TrendsThe Hidden Mystery Behind Using AI to Create Awesome Customer Experiencesmallbiztrends.com - Ronald DodArtificial intelligence (AI) changes the way we go about our everyday lives. Consider Apple’s line of mobile devices with Siri. And think about …
Small Business Trends94% of Businesses Investing in Competitive Intelligence, How About You?smallbiztrends.com - Michael GutaDo you have a comprehensive view of your ecosystem? Meaning, do you know your market, customers, competitors, suppliers, trends and more? One way you …
Small Business TrendsMichael Wu of PROS – AI Mimics Humans, Automates Decision Making, Can Learn and Improve, But Won’t Take Your Placesmallbiztrends.com - Brent LearyFor those of you who’ve been checking out the series lately know I’ve been to a number of industry events over the past several weeks speaking with a …
Small Business Trends10 Ways AI Can Benefit Your Ecommerce Businesssmallbiztrends.com - Michael GutaHaving an eCommerce platform for your business means competing with the giant online retailers in the marketplace. While you may not have their …
