I have bad news for companies that are struggling to improve their customer engagement—it’s only going to get more difficult. Social-savvy, smartphone-carrying consumers will switch allegiances faster
Physical and digital worlds are converging. As a result consumers expect uniform service whether they are in the physical world or if they are in the digital world. The convergence of the business and
Google’s long-rumored smartwatch is real, and still “officially” expected to begin shipping in mid to late March. However, many members of the smartwatch team inside Google believe that date will either
TravelIntelligent Travel I have a confession to make. The American Southwest wasn’t on my adventure radar until my friend Reed persuaded me to join him on a road trip through Utah Canyon Country. Driving
Cisco has announced a deal to buy UK-based small-cell specialist Ubiquisys for $310 million as it expand its offering of intelligent services for wireless service providers. The deal is slated to close
By Dominic Basulto Dominic Basulto Bio Follow When Bill Gates announced a $100,000 prize for a next generation condom that “significantly preserves or enhances pleasure” for users, the reaction was predictable.