Surya W. Isjwara

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6 Leadership Skills Every Man Should Know.

(<b>ThyBlackMan.com</b>) No man is born with leadership skills but every man should learn to become a leader in any role. It doesn’t have to be about …

Leadership

A hot startup raised $66 million in 5 days using these 24 slides

Tech investors are throwing money at Front, a five-year-old startup that aims to change the way teams get work done. The startup makes a shared-inbox app that lets teams handle messages from email, texts, Slack, and social media, all in one place.<p>This year, Mathilde Collin, the 28-year-old …

Startups

Ten Agile Axioms That Make Managers Anxious

<i>“If at first an idea is not absurd, there is no hope for it.”</i> —Albert Einstein<p>In June 2018, a time when “Agile at Scale” is emblazoned on the front cover of Harvard Business Review, the management journal with quasi-papal status, the era when managers could confidently ridicule agile management …

Management

If You Don't Know These 7 Extremely Simple Rules For Treating Customers Right, You're Guaranteed To Drive Them Away

Break any one of these seven practical rules of customer engagement, and you're in for a rude awakening.<p>Unless you know these seven simple rules of customer service, you're almost certainly driving customers away. And you may not even know why it's happening, until you wake up one Monday and find …

Customer Service

15 Questions That Will Instantly Increase Your Emotional Intelligence

Want to sharpen your EQ? It all begins with self-awareness.<p>The decisions you make today will be heavily influenced by your emotions. Sure, hard data and rational thinking may help you reason and draw conclusions, but it's how you <i>feel</i> about those conclusions that will determine whether or not you …

Emotional Intelligence

How to Really Listen in Conversation

Listening: the poor man’s talking. But your turn to pay attention to someone else’s blah blah will come. Here’s how to be the kind of listener you’d …

Self-help

How This Company's Profits Skyrocketed by Removing 1 Thing From Its Website

Here's a hint: every company has it.<p>If you run a business that thrives off customers reaching out to you over the phone, the natural instinct is to do whatever you can to increase the amount of incoming calls. You want to get your contact info out there so you can reel in as many clients as …

Customers

They Won't Schedule My Interview Unless I Answer This Question

Dear Liz,<p>I replied to a job ad that looked very appealing. The job is a marketing manager position. I showed the job ad to my sister, who’s an HR person. My sister said, “The job sounds almost too good to be true. It might not pay anything.”<p>I got a quick email auto-response that said the company …

30 behaviors that will make you unstoppable

A lot of people are good at what they do. Some are even elite. A select few are completely unstoppable.<p>Those who are unstoppable are in their own …

You Can Have Super Dedicated and Engaged Employees Just by Doing These 7 Simple Things

The leadership choices you make and how you lead your people can make or break their motivation.<p>Whether you are starting a new business or you're helping to run one that has been around for a long time, every day can bring new and unexpected challenges and dilemmas. When you add employees to the …

employees

This Entrepreneur Shares How He Sold the Product That Everyone Said Was Impossible

When Eric Korman told everyone he wanted to sell perfume online, everyone thought he was crazy. He ended up proving them wrong.<p>2 min read<p><i>This is an episode of our podcast</i> Problem Solvers<i>. Each week, an entrepreneur reveals how they overcame an unexpected problem in their business -- and were</i> …

10 Things Successful Entrepreneurs Never Tolerate

Successful people expect more from themselves and from those around them.<p>8 min read<p>Successful people do things differently. If you study those who excel in business, you’ll find a whole litany of common characteristics. These traits help put them on a path to success by creating positive habits. …

Why Talented People Don’t Use Their Strengths

If you watched the Super Bowl a few months ago, you probably saw the coaches talking to each other over headsets during the game. What you didn’t know is that during the 2016 season, the NFL made major league-wide improvements to its radio frequency technology, both to prevent interference from …

These are the uniquely human skills that employers say robots can’t do

Fear not, robots aren’t coming for your work. Ninety-one percent of employers in the U.S. say they’re keeping their workforce as is, or plan to hire more people in the next two to three years as a result of automation.<p>This is according to a new report from ManpowerGroup that surveyed 19,718 …

Employment

How to use Excel's Data Model to turn related data into meaningful information

Excel's Data Model feature allows you to build relationships between data sets for easier reporting. Here's how to use it to make data analysis …

How to Use LinkedIn to Find Your Next Job

LinkedIn is an incredible tool for job seekers.<p>This story originally appeared on Personal Branding Blog<p>If you're in transition and looking for a new job or you're contemplating changing jobs, there's nothing more powerful than learning how to be efficient and effective on LinkedIn. Being listed on …

I Used This Simple Chart To Prioritize My Crazy Busy Work Life

This former media executive hated saying “no,” so she created a system that forced her to set boundaries.<p>I was a few weeks into my maternity leave when I heard that my company named a new CEO. Several of my colleagues emailed me saying, “You’d better get in here; she’s developing relationships with …

Four Square

7 Common Mistakes Young Leaders Often Make but Don't Have to

With new responsibilities come problems that are new to you but not to everybody.<p>Three years ago millennials surpassed Gen Xers to become the single largest cohort working in the United States, according to a study conducted by PEW Research. This means more young people will be assuming positions …

This Former Google Exec Shares Why Leaders Get Happiness Wrong and Why Meditation No Longer Makes Sense

Mo Gawdat, author of 'Solve for Happy,' shares his happiness equation, so you can be content at work and in life.<p><i>In this series,</i> The Way We Work, <i>Entrepreneur Associate Editor Lydia Belanger examines how people foster productivity, focus, collaboration, creativity and culture in the workplace.</i><p>Mo …

Track Your Time for 30 Days. What You Learn Might Surprise You.

It’s hard to know if we’re really making efficient use of our time. It seems like we’re working hard — and we’re certainly stressed out. But are we spending our time on the right things? That’s the question I set out to solve at the start of this year. I was feeling overwhelmed after spending the …

Want to Avoid Hiring People You Can't Trust Later? Ask These 5 Powerful Interview Questions

Warren Buffett famously said that you should interview for intelligence, energy, and integrity. And if they don't have the last one, don't bother.<p>Are you a hiring manager or a person who conducts interviews as part of your job? Well, if you're not employing the science of behavioral interviewing in …

Employment

4 Ways to Deal With a Toxic Coworker

Lately, we have been hearing a lot from our clients about “toxic” coworkers and teammates. This issue isn’t new; there have been bad coworkers since the beginning of organized work. But these days, their impact feels bigger and more destructive. Businesses need teamwork to function. And teams need …

Leadership

5 Things People With Emotional Intelligence Do When Their Buttons Are Pushed

When you clash with difficult people at work, how do you manage your emotions?<p>Do you work with people who display emotional intelligence? Better yet, do <i>you</i> display your own emotional intelligence (EQ) when working with others? I've experienced my fair share of conflict and drama in the workplace -- …

Emotional Intelligence

Blockchain Is the Future, But It's Confusing. Here's an Explanation in Plain English

Blockchain. If you're like me a year ago, the mere mention might make you go "huh?"<p>Blockchain. If you're like me a year ago, the mere mention might make you go "huh?"<p>You keep hearing the word and it isn't going away. You admit defeat of your lack of knowledge and find yourself Googling "What is …

Blockchain

Use This Equation to Determine, Diagnose, and Repair Trust

<b>Anne Raimondi</b> was stumped. Two people she managed weren't getting along, and it was really impacting progress. In her private conversations with each …

Leadership

The 9 mistakes people make when buying, ordering, and drinking coffee — and what to do instead

Whether it's choosing the wrong glass for your wine or abiding by old-school whisky rules, we make mistakes every day when it comes to how we eat and drink.<p>And buying and making coffee is no exception.<p>To find out what we're doing wrong when we buy, order, and drink it, Business Insider spoke to …

Coffee

Clean Up Corrosive Interpersonal Dynamics on Your Team with This System

“The consequences of not identifying and addressing conflicts and corrosive team dynamics are always dire,” says <b>Laura Gates</b>, whose work as an …

Leadership

Exclusive: Mark Zuckerberg has decided to testify before Congress

After repeated calls for him to do so, Mark Zuckerberg has decided he will testify before Congress.<p>Facebook sources tell CNNMoney the 33-year-old CEO has come to terms with the fact that he will have to testify before Congress within a matter of weeks, and Facebook is currently planning the …

Donald Trump

21 Books to Help You Get Ahead in Business and Life

Successful people are readers because being at the top of your game involves perpetually working on self-improvement.<p>Successful people are readers. For one thing, people at the top of their game are typically big into self-improvement. Not only that, research has shown people who read books …

startups