Sean Flaherty

4,462 Added | 4 Magazines | 8 Likes | 3 Following | 29,985 Followers | @sflaherty | Man about the world kicking butt with technology. I am passionate about innovation, technology, entrepreneurship and how they all connect. I deeply believe in the power of technology to improve the world.

Rochester > The Event > The Event

DISH IT OUT - Saturday, November 4, 2017<p>A one of a kind culinary experience. NCMEC/NY is bringing together Rochester’s finest <b>chefs</b>, and exciting …

One Of A Kind

Why design agencies should embrace sprints

I’ve spent many years on both sides of the agency divide — first as a co-founder of an agency (that just turned 16 years old!) and now as a client …

UX Design

Where Have The Users Gone?

Photo by Twenty20.Step 1: Build an app. Step 2: Get users hooked to it. Step 3: Profit. It sounds simple and, given our umbilical ties to cell …

World of Warcraft

Customers 2020

The Future of B-to-B Customer Experience<p>We live in the age of the customer. Customers know more, and expect more. Fast forward seven short years from …

Customer Experience

Game-Changer

<i>This is the tenth of a series of weekly posts where I will answer a few common questions about innovation. Please feel free to add your own response.</i> …

Innovation

Innovation vs. Invention vs. Creativity

There is so much talk about innovation these days, it’s hard to sometimes distinguish the signal from the noise. In fact, the word innovation …

In search of the minimum viable audience

Of course everyone wants to reach the maximum audience. To be seen by millions, to maximize return on investment, to have a huge impact.And so we …

Marketing

Adventures in conversational interface: designing for the Amazon Echo

A writer without words, a singer without melodies, a painter without images: imagine if you had to do your job without the tools you normally use.<p>I’m …

UX Design

What To Do If Your Product Isn’t Growing

How ‘Critical User Journeys’ can help a product take off<p>As a founder, product lead at Pinterest and PM for a couple products at Google, as well as a …

Product Management

Design Thinking Trump (s) Big Data. Kardashian.

Creating Personas

A guide, not a template<p>The first thing a good UX Designer <i>should</i> tell you about creating a persona is that if you just blindly follow a template, you …

J. Crew vs. Domino's: Competition in the Digital Age

Technology has shifted the balance of power from brands to the individual consumer. No longer is a consumer confined to selections on display in …

The Importance of Cognitive Bias in Experience Design

<b>Design can benefit immensely from cognitive bias.</b>Specifically, design can benefit from thinking of cognitive biases as keys to efficiency and …

Behavior

Cognitive bias cheat sheet

Information overload, lack of meaning, the need to act fast, and how to know what needs to be remembered for later.<p>Great, how am I supposed to …

Cognitive Science

The Evolution of Design with Culture Thinking

Why we should think about culture before we designIt used to be Hollywood that drives culture but now, it’s Silicon Valley.It seems to me that rarely …

Design Thinking

6 storytelling principles to improve your UX

Crafting a good experience is like telling a good storyStories are core to various activities, tools and methods applied in UX.Stories are how we …

Storytelling

Affordance in user interface design

The properties of an object which allow it’s function.<p>Brief history<p>One of the top cited American psychologist James J. Gibson from the Department of …

Product managers for the digital world

The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and design focus, and …

Storyframes before wireframes: starting designs in the text editor

Browsing through a well-crafted interface is like reading a great story (or flipping through a great comic book). As designers, why are we not …

UX Design

The CEO guide to customer experience

Companies that create exceptional customer experiences can set themselves apart from their competitors.<p><b>What do my customers want?</b> The savviest …

Customer Experience

Jobs to Be Done...Continuously

<b>A Brief History:</b><p>The Jobs To Be Done framework’s star is on the rise. Clayton Christensen, venerated HBS professor, seems to have coined the term as …

Clayton Christensen

How To Use White Space In Web Design – Muzli -Design Inspiration

It is a designers role to create compelling layouts users like to use. White space is a concept that will help you to make beautiful, easy to read …

Web Design

Consistency: MORE than what you think

Let’s examine a subject that has more to it than meets the eye. Applying a deeper appreciation of consistency to your designs will yield precious …

Product People, Mind the Gap!

An elementary school teacher of mine once assigned us an exercise that seemed simple on the surface, but turned out to be surprisingly complex.<p><i>It</i> …

Architecture

The 12 Things Traveling Teaches You

<i>“We are driven into wild rage by our luxurious lives, so that whatever does not answer our whims, arouses our anger.” –Seneca</i><p>You’re hot and …

Mind

What do Uber, Volkswagen and Zenefits have in common? They all used hidden code to break the law.

“No ethically-trained software engineer would ever consent to write a DestroyBaghdad procedure. Basic professional ethics would instead require him …

LABFRESH - Odor & Stain Repellent Cotton Shirts

The campaign is over. Order for direct free delivery in EU & US via www.labfresh.eu | Crowdfunding is a democratic way to support the fundraising …

The MVP is dead. Long live the RAT.

Why you should focus on <i>Riskiest Assumption Tests</i> and forget about MVPs.<p>There is a flaw at the heart of the term Minimum Viable Product: it’s not a …

Eric Ries

Why Some Apps Use Fake Progress Bars

Designers use “benevolent deception” to trick users into trusting the system.<p>In a fit of productivity, I did my taxes early this year. They were a bit more complex than usual, so I set aside some time to click through TurboTax and make sure I got everything right. Throughout the process, the online …

Source Code

A More Human Interface Through AI

What if designers used artificial intelligence to augment their decisions?Continue reading on uxdesign.cc – User Experience Design »

UX Design