Girish Mallapragada

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Estée Lauder Posts Robust Sales Growth

Cosmetics firm cites rising demand for skin-care products, increased business at airport outlets<p>Sales at Estée Lauder Cos. jumped in the latest quarter due to growing demand for high-end skin-care products and increased business at travel outlets in airports, providing a rare spot of robust growth …

Estée Lauder

The counterintuitive tricks to asking better questions, according to Harvard research

Having the ability to ask a question appears to be a uniquely human trait, one that saves us time and energy as we gather resources and information. It also allows us to develop empathy for others and create bonds of trust, even among strangers. Indeed, people who ask more questions are seen as …

Box CEO on Dropbox IPO: We’re like Salesforce, they’re like Netflix

Box Inc. and Dropbox Inc. have been grouped together for nearly their entire existence for reasons that go beyond their names.<p>Both Silicon Valley …

The Culture Factor

Strategy and culture are among the primary levers at top leaders’ disposal in their never-ending quest to maintain organizational viability and effectiveness. Strategy offers a formal logic for the company’s goals and orients people around them. Culture expresses goals through values and beliefs …

Employment

Amazon Echo Prices Turn Smart-Speaker Market On Its Ear

$30 Echo Dots are triggering price cuts on Google Home devices and complicating Apple’s HomePod prospects<p>Amazon.com Inc. has triggered a race to the bottom in smart speakers.<p>Amazon slashed prices on its new lineup of six Echo devices as part of its Black Friday promotions last month. The price drop …

CMO Today: Ad Spend Forecasts; Facebook Pre-Roll; Complex and PopSugar Team Up

Here's your morning roundup of the biggest marketing, advertising and media industry news and happenings.<p>By<p>Lara O’Reilly<p>Lara O’Reilly<p>The Wall Street Journal<p>Biography<p>@larakiara<p>lara.oreilly@wsj.com<p>Good morning. Tensions in marketing can often be healthy. Agencies can encourage marketers to reassess …

To Improve Chatbots, Brands Need to Combine Automation With Human Oversight

Sephora is becoming something of a chatterbox. The beauty retailer regularly converses with customers, whether that’s by sharing prom tips with teens …

Brands Heed Social Media. They’re Advised Not to Forget Word of Mouth.

When President Trump sent an angry tweet in February blasting Nordstrom for dropping his daughter Ivanka’s clothing line from its stores, his supporters took to social media to intensify their previous calls to boycott the retailer. Nordstrom had reason to worry: Previous tweets from Mr. Trump …

New York Times Heralds 2.2 Million Digital Subscribers

When a key portion of the Q1 stats released today by The New York Times Co. is filtered through the nitty-gritty print metric of “daily,” it works …

Can The Trust Project’s Trust Indicators Help Thwart Fake News?

Facebook, Twitter, Google and Bing are teaming up with the nonpartisan Trust Project to fire the latest salvo in the skirmish against fake news.<p>The …

How bad decision making could undermine good innovation

Here’s a scary thought for decision makers inside large organizations grappling with digital transformation. You can actually be innovative and have mechanisms in place to react to disruptive forces, and still get steamrolled as layers of internal management turn your creative ideas into something …

In charts: how US retailers fared as Amazon powered ahead

America’s annual Thanksgiving holiday is followed by “Black Friday” — traditionally the heaviest shopping day of the year, when economists monitor …

Home Depot

How Amazon Can Make or Break Holiday Retail

Toy maker Wonder Workshop is mapping its retail strategy for its $200 Cue robot around the online giant<p>The maker of popular children’s robots is using Amazon.com Inc. to game the holiday retail season for its latest model.<p>Wonder Workshop expects Amazon will be the biggest retailer of its new $200 …

Retail

Nielsen Offers Broad Insight Into Netflix Ratings

New syndicated service claims to enable content providers to see how many people watched their shows—and their rivals’ shows—on Netflix; Netflix says data is ‘not accurate’<p>By<p>Alexandra Bruell<p>Alexandra Bruell<p>The Wall Street Journal<p>Biography<p>alexandra.bruell@wsj.com<p>Content owners are about to get a lot …

TV Ratings

Who Will Mourn Teen Vogue?

When Women’s Wear Daily reported Thursday morning that Condé Nast would shutter Teen Vogue in print, the overwhelming response was: Why now, when the brand seemed more in the spotlight than ever?<p>But for the magazine’s first generation of readers, who decorated their bedroom walls with tear sheets …

Anna Wintour

BMW Recalls Roughly a Million Vehicles at Risk of Catching Fire

The luxury automaker BMW has issued two recalls involving about one million cars and sport utility vehicles that are at risk of catching fire even when they are not in use.<p>The first recall covers more than 672,000 cars. It includes several BMW 3 Series models from 2006-11 with wiring and electrical …

Kids, Would You Please Start Fighting?

When Wilbur and Orville Wright finished their flight at Kitty Hawk, Americans celebrated the brotherly bond. The brothers had grown up playing together, they had been in the newspaper business together, they had built an airplane together. They even said they “thought together.”<p>These are our images …

Mela targeted ads

Online ads trying to sell us things we previously searched for are already the norm. But the advent of digital TV means our buying habits could soon …

AutoNation’s CEO on the Future of Car Dealerships

Mike Jackson sets out how his company’s network can avoid becoming a commodity business<p>Mike Jackson got his start in the auto industry 45 years ago as a technician at a Mercedes-Benz dealership. Now he’s chief executive of the nation’s largest dealership group, AutoNation Inc., at a time of huge …

Unilever Looks to Move Beyond Black Tea With Tazo Buy

Consumer-good giant buying Tazo tea brand from Starbucks for $384 million<p>By<p>Saabira Chaudhuri<p>Saabira Chaudhuri<p>The Wall Street Journal<p>Biography<p>@saabirac<p>Google+<p>Saabira.Chaudhuri@wsj.com<p>Unilever UL 2.59% PLC’s $384 million deal to buy Tazo tea from Starbucks Corp. SBUX 1.80% is its biggest move yet in …

Profit

Snapchat Is Finally Opening Up Pixel Tracking for Marketers to Measure Cross-Platform Stats

A year ago, TechStyle—the parent company to ecommerce brands Fabletics, JustFab and ShoeDazzle—began running Snapchat ads to promote shoe and apparel …

Amazon Consolidates Its $1 Billion-Plus Global Media Buying Business With IPG Mediabrands

After launching a review this summer, Amazon is consolidating its global media planning and buying duties with the IPG Mediabrands network, according …

Tesla is about to answer a crucial question: Does production size matter?

By Peter Holley<p>Peter Holley<p>Technology reporter<p>Email Bio Follow<p>Tesla plans to announce the company’s third quarter earnings Wednesday, offering the public a window into a strenuous period of vehicle production that chief executive Elon Musk has likened to “hell.”<p>Earlier this month, with several …

Tesla

The financial lessons behind the allegations against Paul Manafort

By Michelle Singletary<p>Michelle Singletary<p>Personal finance columnist<p>Email Bio Follow<p>Columnist<p>Living too large is often what brings criminals down.<p>Topping the news right now is the indictment of two Trump campaign officials as part of the government's investigation into Russia's meddling in the 2016 …

Paul Manafort

Inside the Decline of Sears, the Amazon of the 20th Century

The latest sign of trouble for the retail icon comes from manufacturers demanding early payment and withholding products<p>Shoppers hunting for this holiday season’s hot toy, the L.O.L. Surprise, may have trouble finding it at Sears or Kmart stores. Worried about the financial health of the retail …

eCommerce

How Google’s Quantum Computer Could Change the World - WSJ

By<p>Jack Nicas<p>Jack Nicas<p>The Wall Street Journal<p>Biography<p>@jacknicas<p>jnicas<p>Google+<p>Jack.Nicas@dowjones.com<p>Hartmut Neven believes in parallel universes. On a recent morning outside Google’s Los Angeles office, the 53-year-old computer scientist was lecturing me on how quantum mechanics—the physics of …

Qubits

GE Explores Exiting From the Railroad Business

Under pressure to streamline, new CEO looks to shed century-old locomotive division<p>General Electric Co. is looking to exit from the railroad business, one of its oldest, as new Chief Executive John Flannery seeks to streamline the conglomerate.<p>The Boston-based company is exploring options for the …

General Electric

The Morningstar Mirage

Investors everywhere think a 5-star rating from Morningstar means a mutual fund will be a top performer—it doesn’t<p>Millions of people trust Morningstar Inc. to help them decide where to put their money.<p>From pension funds to endowments to financial advisers to individuals, investors rely on …

Investing

Big Beer’s U.S. Problem Just Got Bigger

Weak growth in the world’s most lucrative beer market is punishing global leader Anheuser-Busch InBev<p>By<p>Stephen Wilmot<p>Stephen Wilmot<p>The Wall Street Journal<p>Biography<p>@stephenwilmot<p>stephen.wilmot@wsj.com<p>It is now a year since Anheuser-Busch InBev BUD 2.22% bought key rival SABMiller in a $103 billion …

Anheuser-Busch InBev