People and Retail

By Sergio Caredda | A magazine about the key trends in Retail (both digital and physical) and their impact on People Management and HR. With an handpicked collection of articles.

One of Starbucks' former biggest advantages may be turning into a huge problem for the chain

• <b>An analyst downgraded Starbucks shares, saying the chain's large number of US locations is cannibalizing sales.</b>• <b><br>A Starbucks location has on average more than three others within a mile, according to the analyst.</b>• <b><br>Starbucks has struggled to increase traffic in recent months — and oversaturation may be</b> …

Starbucks

Multilevel-marketing companies like LuLaRoe are forcing people into debt and psychological crisis

“I was urged to stop paying my bills to invest in more inventory. I was urged to get rid of television. I was urged to pawn my vehicle. I just had to get on anxiety meds over all of it because I’ve started having panic attacks.”<p>In June 2016, Sophie (name changed) quit her job in the suburbs of Fort …

U.S. Census

Amazon owns a whole collection of secret brands

When you go to Amazon.com, what are you looking for? Products from the brands you recognize, or perhaps just the cheapest ones—assuming the ratings aren’t terrible?<p>After decades of selling products—and knowing exactly what people are buying, and when they are buying it—Amazon has started cutting …

Amazon

Now at Saks: Salt Rooms, a Bootcamp and a Peek at Retail’s Future

I entered a neon-lit chamber the size of a phone booth and sat on the bench as instructed. Pink Himalayan salt bricks formed the walls, and pink salt crystals crunched beneath my shoes.<p>As the mood lighting changed from fuchsia to gold, hidden speakers piped in birdsong and gentle piano music. Soon, …

Saks Fifth Avenue

Adidas has found that models and bloggers, not athletes, are the key to selling sportswear to women

When the major sporting apparel brands look ahead to the next few years, women are consistently one of the key groups they want to reach to improve sales. Historically, many activewear manufacturers have paid more attention to men. Now, however, they’re realizing there’s a large—and active—part of …

Karlie Kloss

For Outdoor Voices, Opening Stores Is All About Building Community

Is the "retail-pocalypse" even real? For venture capital-backed, digital-first, direct-to-consumer fashion brands, it doesn't seem to apply. And …

Trends

Private equity and retail — a match made for striking

Time after time, private equity firms swoop in to rescue faltering retailers. But are they doing more harm than good?

J.Crew

AI and the retail store of the future

When it comes to artificial intelligence (AI), both reporters and consumers tend to focus on big, bold, and very sexy stories, like autonomous self-driving cars or machines beating human world champions at games like chess, Go, and even <i>Jeopardy</i>. And I’ll admit, those stories are very cool, and they …

Artificial Intelligence

Retailers Are Dying To Be Colette, So Why Did The Store Close?

Rethinking Who Menswear Is Designed For

Kirrin Finch is designing masculine clothing for anyone that wants to wear it.<p>“This is ridiculous,” Laura Moffat says as she shoves her iPhone into the front pocket of her khakis. To no one’s surprise, it doesn’t fit. “Just look at my pants! What am I going to do with this?”<p>She takes it out and …

Clothing

What will become of the retail worker after the 'apocalypse?'

Retail bankruptcies aren’t the only numbers approaching recession-era levels.<p>With store closures topping 6,000 for the year, the number of announced …

You Don’t Really Know How (Un)Talented You Are, According To Science

But don’t freak out–neither does anybody else.<p>First, the good news: There’s a spate of new technologies to help companies measure and predict their employees’ talents, and it’s only a matter of time before artificial intelligence becomes a normal part of the hiring process. But now for the bad …

Leadership

How Retail Can Thrive in a World Without Stores

Historically, shopping has been a sensory experience. Store associates served as personal shoppers, helping customers pick out items. Shoppers gauged quality by the look and feel of a product. They asked for sales associates’ opinions when they tried on clothes. It was as much an emotional …

Augmented Reality

Consignment Startups Win by Breaking the Rules of Retail

What The RealReal and ThredUp are doing hints at the future of consignment.<p>After reading Marie Kondo’s iconic <i>The Life</i><i>-</i><i>Changing Magic of Tidying Up</i> — which she says she “hated” — Bethany, 29, who lives in Queens, felt the need to purge her closet. She started using ThredUp to dispose of the clothes …

Marie Kondo

Sephora Is Experimenting With A Boutique Format To Prepare For The Retail Apocalypse

The makeup retailer’s large-scale stores are still thriving, but a new intimate location in Boston shows that it’s thinking about its next act.<p>If you’re out at a shopping center, you’ll likely spot one of the more than 400 Sephora locations around the country. In fact, you can’t miss them. They’re …

Trends

Millennials, as Seen by Corporate America

RETAIL IN AMERICA<p>The sought-after millennial demographic—those born between 1980 and the early 2000s—is frequently cited by corporate executives as they scramble to understand the generation's likes and dislikes. The Journal reviewed a year’s worth of company transcripts to see what CEOs say they …

Millennials

Why retailers are going all in on subscription services

Stitch Fix, Amazon Prime Wardrobe, Trunk Club, Rent the Runway and a growing list of subscription services streamline shopping for busy customers, …

Trends

How Broken Is Retail? Not Much If You Look At TJX

When I walk into a T.J. Maxx store, I get excited about the products, the throngs of customers and the values the store offers. It is different from my visits to Macy’s or Nordstrom stores, where everything is rigid and almost has a museum quality. That is undermining retail.<p>A rare bright spot is …

Forget Sustainable Collections, We Need A Sustainable Fashion Industry

©WGSN<p>Fashion and sustainability aren't two words you often see in the same sentence. An adjective that evokes images of industry and ecology, "sustainable" is actually coming into fashion when describing, well, fashion. And as Director of Denim at WGSN, I can tell you this is very good news for our …

Burgers and birdwatching? UK retail fights to make shopping a big day out

Experts fear many more big and small names will disappear as confidence and profits remain low<p>When Rushden Lakes opens its doors on Friday it will be the first shopping centre to offer both a Marks & Spencer and birdwatching in wetlands that are in the same league as the Camargue or Zambezi …

Trends

Former Recruiters Reveal The Industry’s Dark Secrets That Cost You Job Offers

Recruiters are often asked to do the impossible, which sometimes makes them resort to unsavory—or downright discriminatory—practices.<p>We’re seeking a creative, experimentally minded, outside-the-box thinker to join our fast-paced, innovative team.<p>According to Laurie Ruettimann, who became a …

Employment

Amazon.com: Learn More About Prime Wardrobe: Clothing, Shoes & Jewelry

Online shopping for Learn More About Prime Wardrobe from a great selection at Clothing, Shoes & Jewelry Store.

Bonobos Founder Andy Dunn Knows You Might Be Mad At Him For Joining Walmart

Bonobos and Walmart have totally different values. Will Bonobos founder Andy Dunn be able to help change Walmart’s image? He’s not sure.<p>Last Friday, the plate tectonics of the e-commerce world shifted.<p>Amazon, the world’s biggest online retailer, acquired high-end grocer Whole Foods for $13.4 …

Trends

How Retailers Are Using 'Coffee Shopping' To Bring Customers In The Door

Apple Store was almost the first cyber cafe. (Photo credit: PETER PARKS/AFP/Getty Images)<p>“Coffee-shopping” is a trend in China that’s disrupting the …

Sears Is Playing a Massive Role In an Eye-Popping Number of Retail Store Closures This Year

It's getting disturbing out there in retail land as many big names continue to struggle with the shift to online shopping.<p>So far this year, there has …