People and Retail

By Sergio Caredda | A magazine about the key trends in Retail (both digital and physical) and their impact on People Management and HR. With an handpicked collection of articles.

Diversity and Inclusion Is A Business Strategy, Not An HR Program

Corporate diversity and inclusion is a very hot topic. It comes up in almost every client I visit. Why? With the #metoo movement, #blacklivesmatter, …

Me Too movement

Live Event Debrief: What The End of Ownership Means for Fashion

Watch our members-only discussion to find out the key takeaways on the end of ownership and the rise of rental and resale services.<p><b>LONDON, United</b> …

Customers

Even with the rise of streetwear, women of color fight to be heard and hired in fashion

Streetwear’s ascendance over the past several years has, at least to some degree, promised to challenge the paradigm of major fashion brands filling their campaigns, runway shows, and corporate offices with almost entirely white faces.<p>The genre’s deep cultural ties to hip-hop and to cities like New …

Women of Color

JD Turns to Google, Walmart to Build Global E-Commerce Empire

Richard Liu has his eyes on the affluent consumers of Europe and the U.S. as he makes substantial investments in the infrastructure needed to supply …

eCommerce

The Death of Supply Chain Management

The supply chain is the heart of a company’s operations. To make the best decisions, managers need access to real-time data about their supply chain, but the limitations of legacy technologies can thwart the goal of end-to-end transparency. However, those days may soon be behind us. New digital …

Manufacturing

Why racism is so entrenched in the fashion industry

The fashion community has shown that it is willing to fight for social justice and progressive causes. So why hasn’t it done more to grapple with racism in its own ranks?<p>Diane von Furstenberg, Tory Burch, and Marc Jacobs, among many other designers, went to bat for Hillary Clinton, creating …

Louis Vuitton

How fashion industry destroys unsold stock, China’s part in the problem, and the steps brands are taking to make fashion more sustainable

British fashion brand Burberry caused outrage last month when it announced it had burned more than US$37 million worth of unsold clothing, …

Fashion Industry

How Chico's, Lululemon And Michael Kors Are Bringing Back The Full-Price Sale

Retailers have really made a bed for themselves. In an effort to compete against online and discount retailers, most have overplayed their hand when it comes to discounting and are now suffering the unfortunate ramifications of stubbornly low margins. I’ve written at length about the markdown death …

Michael Kors

How analytics and digital will drive next-generation retail merchandising

As merchandising in retail continues to evolve with the integration of analytics and other digital solutions, merchants need to become much more …

eCommerce

10 Amazon myths examined

The e-commerce giant has a reputation as the retail bogeyman, but which tales are true and which ones are exaggerated?

New Supply Chain Jobs Are Emerging as AI Takes Hold

Companies are cutting supply chain complexity and accelerating responsiveness using the tools of artificial intelligence. Through AI, machine learning, robotics, and advanced analytics, firms are augmenting knowledge-intensive areas such as supply chain planning, customer order management, and …

Artificial Intelligence

There’s Only One Way to Break into China’s Crowded Retail Market

China’s two retailing powerhouses, online commerce pioneer Alibaba and social media-gaming pioneer Tencent, have systematically established a duopoly of record proportions in record time. Combined, they have spent more than $20 billion in the past 12 months alone to change the way people in China …

How Thinking Like a User Can Fuel Business Growth

Investing in usability testing -- learning to see through users' eyes -- can be a game changer for not only customers, but also for the businesses serving them.<p>While user experience was once considered the realm of programmers and web designers, that's no longer the case. By 2020, the user …

Sergio Caredda, Senior Director, HR Business Partner DTC EMEA at VF Corporation "Preparing global brands for digital transformation" - Fashion Week

Sergio Caredda, Senior Director, HR Business Partner DTC EMEA at VF Corporation “Preparing global brands for digital transformation”<p><b>TOM ROYAL: VF is</b> …

7 Human Resource Best Practices | A Mini-Guide to HRM

Human Resource best practices have been around for decades. They have served as guidelines for many HR professionals. But what do they entail, and …

To Compete with Amazon, Big-Name Consumer Brands Have to Become More Like It

Over the last decade, e-commerce has imposed a painful profit squeeze on big-box retailers, resulting in layoffs, store closings, mall reconfigurations, and even bankruptcies. With no reprieve in sight for retailers, the online world is poised to do the same to brand-name consumer products …

Is Macy's about to reinvent the department store?

With an investment this week in retail-experience startup b8ta and the acquisition of Story, the venerable retailer is poised to reclaim its position …

Is e-commerce killing the merchant buyer?

Not likely, thanks in part to technology that is empowering talented retail merchants and creating opportunities for brands.

'This Is a Huge Scandal:' Amazon Slammed for Destroying As-New and Returned Goods

Amazon is destroying “massive amounts” of as-new and returned items in Germany, according to a report from business weekly <i>WirtschaftsWoche</i> and news …

The Old Fashion System Is Setting New Designers up for Failure

The market is changing, but the fashion system isn’t changing with it.<p><b>NEW YORK, United States</b> — In early November, the Council of Fashion Designers …

Managers Are a Dying Breed. Here's What You Must Have Instead

Why managers need to become leaders of disruption in this ever-changing business environment.<p>The crisis of leadership grows, as companies struggle to adapt to change. We have a rise in part-time workers, the growth of the gig economy, evolution of technology, an increase in virtual teams, and an …

Fashion Got Woke. But at What Cost?

Apparel brands increasingly inject activism into their marketing campaigns, in a high-risk, high-reward strategy.<p><b>NEW YORK, United States —</b> One week …

GMB Amazon probe finds ‘terrible conditions’ for warehouse staff

A 124,000 strong petition supporting Sainsbury's shop floor staff's working rights was submitted yesterday to the company’s headquarters by …

Millennials And Gen Z Have Lost Trust And Loyalty With Business

In the most recent Deloitte Millennial Survey released May 15, 2018—where the firm surveyed 10,455 millennials and 1,844 Gen Z youth from around the globe—there is a dark and foreboding pattern emerging.<p>According to the results, “opinions about business’ motivations and ethics, which had trended up …

Generation Z

McDonald's Is Getting Rid Of Store Cashiers As Walmart Brings Them Back

McDonald’s has certainly gotten more high tech recently. At least, as far as taking orders and getting paid anyway.<p>The cashiers and burger flippers have always been at the heart of a McDonald’s restaurant. Cashiers took the orders and the burger flippers fulfilled them. There were also a few …

This one image keeps Walmart up at night. Here’s what the company is doing about it

Lauren Thomas | CNBC<p>| @laurenthomasx3<p>A picture is truly worth a thousand words.<p>Speaking at a media briefing at Walmart's annual shareholders meeting …

Why Zara is investing in in-store tech to drive online sales in the UK

Zara is looking to bridge the gap between brick-and-mortar and e-commerce with the help of an updated London flagship heavy on in-store …

eCommerce

These three skill sets will ensure you’ll never be out of work

The greater adoption of artificial intelligence and automation will undoubtedly reshape the workforce and the skills people need to stay employed. And according to a report released by McKinsey Global Institute during the VivaTech conference in Paris today (May 24), there are three core skill …

These are the three things to invest in to build employee loyalty

Before you consider a new benefit or program, think seriously about these three key areas.<p>At a time with exceptionally low unemployment levels, Glassdoor research says that more than one-third of employers expect more employees to quit this year. How can you retain them? By making the right …