People and Retail

By Sergio Caredda | A magazine about the key trends in Retail (both digital and physical) and their impact on People Management and HR. With an handpicked collection of articles.

‘We’re at the onset of an industrial revolution’: The rise of robotics in retail

It takes ten steps from start to finish to cut and sew a basic T-shirt. In regard to manual labor, that’s a breeze, considering cutting and sewing a …

Former Recruiters Reveal The Industry’s Dark Secrets That Cost You Job Offers

Recruiters are often asked to do the impossible, which sometimes makes them resort to unsavory—or downright discriminatory—practices.<p>We’re seeking a creative, experimentally minded, outside-the-box thinker to join our fast-paced, innovative team.<p>According to Laurie Ruettimann, who became a …

Employment

Amazon.com: Learn More About Prime Wardrobe: Clothing, Shoes & Jewelry

Online shopping for Learn More About Prime Wardrobe from a great selection at Clothing, Shoes & Jewelry Store.

Bonobos Founder Andy Dunn Knows You Might Be Mad At Him For Joining Walmart

Bonobos and Walmart have totally different values. Will Bonobos founder Andy Dunn be able to help change Walmart’s image? He’s not sure.<p>Last Friday, the plate tectonics of the e-commerce world shifted.<p>Amazon, the world’s biggest online retailer, acquired high-end grocer Whole Foods for $13.4 …

eCommerce

How Retailers Are Using 'Coffee Shopping' To Bring Customers In The Door

Apple Store was almost the first cyber cafe. (Photo credit: PETER PARKS/AFP/Getty Images)<p>“Coffee-shopping” is a trend in China that’s disrupting the …

Sears Is Playing a Massive Role In an Eye-Popping Number of Retail Store Closures This Year

It's getting disturbing out there in retail land as many big names continue to struggle with the shift to online shopping.<p>So far this year, there has …

In a Direct-to-Consumer Era, What’s the Point of Showrooms?

<b>NEW YORK, United States</b>— Wholesale makes up 60 percent of New York-based jewellery line Dannijo’s business, which means that operating a showroom where buyers can see and touch every sku in the collection is essential to success.<p>But sisters Danielle and Jodie Snyder have also formed a direct bond …

Frank Lloyd Wright

The Airport Of The Future Is A Self-Contained City. You Might Even Get Married There

Get off a red-eye, pick up your groceries.<p>At LAX’s Tom Bradley International Terminal, architect Curt Fentress designed a massive digital art installation in front of the gates. The installation, which has 12,000 feet of LED tiles that display swirling graphics, contributed to 33% more retail …

Does the Fashion Industry Have a Gender Equality Issue?

On Monday, the annual CFDA Awards will take place; the highest honor for an American fashion designer, considered the Oscars of the industry. This …

Fashion

Glossy 101: What happens after two fashion brands merge?

Prompted by falling brick-and-mortar foot traffic, woes of wholesale retail and the looming threat of Amazon, fashion and beauty brands are joining …

Abercrombie & Fitch

China accounts for 40 percent of global ecommerce transactions

Chinese giants Alibaba and Tencent have greatly empowered the development of digital trading in China, making the country the largest ecommerce …

eCommerce

How a custom blazer in 90 minutes just might change the apparel business

BOSTON — With its tidy racks of dress shirts, trousers and sweaters, the Ministry of Supply shop on Newbury Street looks, in many ways, similar to other clothing stores.<p>That is, except for the 10-foot-long 3-D knitting machine positioned next to the checkout counter: the one that weighs as much as …

Clothing

Differing Work Styles Can Help Team Performance

Most leaders now recognize that the best teams leverage diversity to achieve long-term success. But many think about it in pretty narrow terms: …

Management

How Will Farfetch Make the Mother of All Fashion-Tech Exits?

With the launch of an ambitious 'operating system' and brand-building guidance from Natalie Massenet, Farfetch is planning to go public. What will it take?<p><b>LONDON, United Kingdom —</b> Farfetch’s headquarters are a minute’s walk from the Old Street tube station in the heart of East London, right on the …

Startups

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have such an easy direct …

Luxury’s Generation Gap

Millennials and Gen-Z will account for 45 percent of the luxury market by 2025, but their values and spending habits are at odds with the business models of many traditional brands.<p><b>MILAN, Italy</b> — The luxury goods market is expected to return to growth this year, driven by domestic spending in China …

Millennials

Work Friends Make Us More Productive (Except When They Stress Us Out)

Since almost the beginning of management research, we’ve known that social dynamics affect workplace performance. Indeed, one of the pivotal questions of Gallup’s famous employee engagement survey asks whether respondents “have a best friend at work.” But while friendship at work always being a …

Thinking Differently About Modern Day Hiring Practices

Founder and CEO of Criteria Corp and the JobFlare app, Josh Millet, shares insights on how to do it right<p>As part of a four-person founding team of a relatively early stage company AirPR, over the last few years I've felt every single pain a startup could feel. From the challenges of raising capital …

Your organic cotton t-shirt might be worse for the environment than regular cotton

The word “organic” is a powerful marketing tool. In clothing—just as in food—brands love to tout their use of organic agricultural products to show they’re doing their part to fight the industry’s outsized environmental footprint. They know consumers want products they believe are better for them …

Agriculture

5 Sustainability Threats Facing Fashion

<b>LONDON, United Kingdom —</b> It’s 2050. The Arctic Circle, Earth’s once-pristine white snowcap, is now green. Its melting snowdrifts have been replaced with an irrepressible moss. Just south, across the formerly barren landscape of the Canadian tundra, a place in which permafrost prevented even trees …

Sustainability

Report: 'Ultra-fast' fashion players gain on Zara, H&M

Dive Brief:<p>Spanish Zara and Swedish H&M innovated the fast-fashion model decades ago and have brought the approach to the global stage. That’s helped …

How Fashion Can Fight Amazon

Can fashion retailers wage war against the seemingly invincible Amazon? Undoubtedly, says Doug Stephens.<p><b>TORONTO, Canada</b> — Amazon recently posted its eighth straight quarter of growth. In fact, in the first quarter of 2017 its revenue grew by a jaw-dropping 23 percent, hitting net income of $724 …

A New Model for Shopping Malls

<b>NEW YORK, United States</b> — On an unseasonably warm day in April, a swarm of tourists gathered at the entrance to the Westfield World Trade Center, Manhattan’s newest mall, marvelling at the sunlight pouring through the soaring white cathedral of the Oculus. Many posed for selfies, while others asked …

Trends

Zara and H&M back in-store recycling to tackle throwaway culture

Schemes aim to tackle fashion’s huge waste problem but critics say they are a token gesture and could encourage ‘guilt free’ consumption<p>When you walk into a high-street shop, you’re probably looking to snap up a bargain, not get rid of an old jumper. But clothing retailers and brands are …

Recycling

We tried the new AmazonFresh Pickup service in Seattle, and this is what happened

Amazon launched its new AmazonFresh Pickup grocery service for Amazon Prime members at two Seattle locations this morning, and GeekWire jumped at the …

Amazon

What’s Driving The Billion-Dollar Natural Beauty Movement?

A growing number of consumers are rejecting chemical-filled cosmetics for pricey, plant-based alternatives. It’s a thriving sector—one that some experts think could change the beauty industry for good.<p>When Tata Harper’s stepfather was diagnosed with cancer, his doctors told him to remove all …

Skin Care

Google’s 3 Secrets To Designing Perfect Conversations

First of all, try to be human.<p>We’ve all been frustrated when talking to a computer. Maybe it can’t understand what you’re saying. Maybe it hears you, but doesn’t understand what you mean. Or maybe it’s just a tedious chat with a cloying personality with whom you’d never choose to associate in real …

Gyms are capitalizing on the death of fashion

It's no secret that consumers, especially younger ones, are more likely to spend money on experiences than clothing these days.<p>So what's a startup selling high-end sportswear to do? Follow the money.<p>Equinox, a luxury gym brand with a high monthly price tag to match, has begun entering into …