People and Retail

By Sergio Caredda | A magazine about the key trends in Retail (both digital and physical) and their impact on People Management and HR. With an handpicked collection of articles.

For Direct-to-Consumer Brands, Scaling Isn’t Easy

Barriers to entry in online fashion are lower than ever, but in a crowded and competitive online marketplace, scaling and customer retention remain …

eCommerce

The supply chain is becoming part of luxury designers’ branding strategies

The Council of Fashion Designers of America is encouraging its vast network of designers to bring their supply chains out of the shadows.<p>CFDA …

Logistics

Online Retailers Are Desperate to Stem a Surging Tide of Returns

Online sales are growing at about three times the rate of those from brick-and-mortar stores, in part because of the popularity of free shipping. But …

Shopping

America’s ‘Retail Apocalypse’ Is Really Just Beginning

By Matt TownsendMatt Townsend, Jenny SuraneJenny Surane, Emma OrrEmma Orr and Christopher CannonChristopher Cannon<p>The so-called retail apocalypse has …

Salt Lake City

“I didn’t get paid for it”—Zara workers put desperate messages in garments

“I made this item you are going to buy, but I didn’t get paid for it,” reads a label inside a Zara garment.<p><b>It was written by Turkish workers who say they were not paid for their labor when creating products for the brand</b>. These factory workers were employed by a Bravo Tekstil complex in Istanbul, …

Clothing

What Dollar Shave Club says about the future of subscription services

Subscription boxes — monthly-or-so deliveries of needed or wanted merchandise — have quickly become commonplace in retail. The model is now prevalent …

eCommerce

Why retailers are going all in on subscription services

Stitch Fix, Amazon Prime Wardrobe, Trunk Club, Rent the Runway and a growing list of subscription services streamline shopping for busy customers, …

eCommerce

Aldi and Lidl grow despite ignoring the internet

THE aisles are wide, the lights bright and shelves low. Most obviously, however, the apples shine and the broccoli beckons. For those used to the …

Trends

Investing in skills that’ll go the distance

Fifty years ago, work in developed countries was often defined by relative certainties. Aside from the periodic recession, many nations were at or …

World Economic Forum

Fit or miss? Retailers offer new tools to help shoppers

Stores watching Amazon take a larger share of clothing sales are trying to solve one of the most vexing issues for online shoppers: Finding items …

Trends

In massive retail shift, Nike to focus efforts on just 40 retail partners

See Correction/Clarification at end of article<p>Nike Inc. CEO Mark Parker on Wednesday announced a massive shakeup in the footwear giant's retail …

Portland, OR

In bid for relevance, American Eagle Outfitters is testing concept stores

In order to avoid the demise befallen by some of its fellow mall brands, American Eagle Outfitters is testing experiential retail with a temporary …

Trends

Browns CEO explains launch of first brick-and-mortar in 20 years | Style Magazine | South China Morning Post

Brick-and-mortar retail stores aren’t history just yet. London’s luxury department store Browns, backed by e-tailer Farfetch, has added a new address …

Trends

Do People Still Care About Black Friday and Cyber Monday?

According to several studies, many people no longer feel relegated to shopping these arbitrary shopping "holidays."<p>Last year, Cyber Monday became the …

Shopping

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Archives

Why invest in Supreme when its secondary market is more valuable?

<i>Ripcord is a weekly newsletter we started to highlight one timely and important insight about the new consumer economy, cutting out the clutter and</i> …

Sneakers

Why Gen Z might signal the end of demographic targeting as we know it

Walking around Times Square at Advertising Week last month, one topic that surfaced on several panels was Gen Z — specifically, how to engage the …

Millennials

Brands Want Students to Sell to Each Other

Victoria's Secret, Aerie, and others are deputizing campus brand reps across the country.<p>At Indiana University, a pair of tanned, blond twins in matching T-shirts hold up a banner for LIKEtoKNOW.it, the Instagram shopping app; at San Jose State, a group carrying polka-dotted shopping bags and giant …

Marketing

The fashion world speaks out: ‘Without immigration, we’d be selling potato sacks’

Retailer Jigsaw, whose staff come from 45 countries, is latest to call for tolerance after the Brexit vote and US presidential election<p>There is a new trend greeting shoppers this season but it’s not billowing cords or ruffle blouses: it’s the fashion industry’s attempt to counter hostility towards …

Tiffany & Co

Teens are turning their backs on Nike

Street styles are capturing the young generation's attention, although they're still more likely to spend money on food, according to a recent report.

Teens

Fashion Needs an Open-Source Sustainability Solution

Fashion brands are treating sustainability with new seriousness, but only an open source approach will move the entire industry forward.<p><i>Hello BoF</i> …

Giorgio Armani

Amazon Is Too Basic for Its Fashion Ambitions - Bloomberg Gadfly

It's no secret that Amazon.com Inc. has been bitten by the fashion bug.<p>The e-commerce juggernaut has shown it's serious about becoming an apparel …

Amazon

How M.Gemi turned its physical stores into data troves

For e-commerce brands, brick-and-mortar stores are an investment in customer insight.M.Gemi, the online, direct-to-consumer brand for Italian-made …

eCommerce

Retail shouldn't ditch the store because millennials love it, survey finds

Millennials could be playing a bigger role in keeping physical retail alive than one might think.<p>And though it may seem counterintuitive, baby …

Tapping Generation Next

Millennials and Generation Z are highly connected and prefer experiences to stuff. Can the fashion industry win them over?<p><b>NEW YORK, United States</b> — …

In Fashion, the Beauty (and Challenge) of Looking Back

<i>In the age of the heritage brand, does looking forward necessarily mean looking back?</i><p>THE ARCHIVES OF BALENCIAGA, the 100-year-old fashion house, are held in a raw concrete warehouse space in Paris. There are 6,000 items in total — sculptural silk ball gowns and cocoon-shaped coats and a …

Christian Dior

To Save Retail, Let It Die

The store of the future will become the most powerful media channel available to a brand, offering customer experiences that are the most profitable …

How Fashion’s Most Talked-About Start-Ups Are Actually Performing

From Rent the Runway to Refinery 29, BoF separates the break-outs from the flameouts.<p><b>NEW YORK, United States</b> — Rent the Runway. Birchbox. Warby …

The Case for Investing More in People

“Productivity isn’t everything, but in the long run it is almost everything,” wrote Paul Krugman more than 20 years ago. “A country’s ability to improve its standard of living over time depends almost entirely on its ability to raise output per worker.”<p>There is a virtuous cycle between productivity …

Harvard Business Review