People and Retail

By Sergio Caredda | A magazine about the key trends in Retail (both digital and physical) and their impact on People Management and HR. With an handpicked collection of articles.

UGG & the Ice Cream Problem: Brand Store Operation for a Perfect Day - Brand Growth Inspiration

Thanksgiving in the US, Ramadan in the Middle East, Christmas, or simply next Saturday: high traffic days define the brand store operation winners. …

What About Teams?

Editor's Note: SHRM has partnered with ATD (https://www.td.org/) to bring you relevant articles on key HR topics and strategies.<p>Traditional …

There are 170,000 fewer retail jobs in 2017—and 75,000 more Amazon robots

Amazon’s headcount is growing by 40% year-over-year. It was the eighth-largest private employer in the US at the end of 2016, and it’s poised to climb those ranks quickly. The online retailer also announced plans to build a second US headquarters that will employ 50,000 employees.<p>But Amazon’s …

eCommerce

A New Era of Retail Is Coming

Toxic mass merchants are making brands commoditised hostages in a high-speed chase to the bottom. But a new class of experiential retailers is rising.<p>…

‘There’s a lot of noise’: The importance of first-mover advantage in the DTC space

In 2013, Jake Kassan and Kramer LaPlante launched MVMT, which Kassan calls a direct-to-consumer line of “great-looking watches at an accessible price …

You Might Think You Hate Crowded Stores, but Science Says Otherwise

Researchers since the 1970s have been exposing our evolution-determined love of shopping in herds.<p>When I was growing up, my family revealed a shocking secret about my father: In his youth, he used to shop for presents on Christmas Eve. I absorbed the lesson that crowded stores are the domain of the …

Psychology

4 Futuristic Features Every Retail Store Will Have by 2025

George Jetson would be proud.<p>This fall, Nordstrom opened a new store in West Hollywood, Calif., called Nordstrom Local, that didn’t actually stock …

eCommerce

Why Retailers Should Monetize Product Interaction, Not Sales

For PSFK's Future of Retail 2018 report, I <b>sat down with b8ta founder & CEO Vibhu Norby to discuss how retailers need to figure out a new business</b> …

Even experts can't agree on what companies need to do to survive the retail apocalypse

• <b>Retailers view the holiday season as a critical time for attracting customers.</b>• <b><br>Experts are split on the strategies that retailers need to prioritize, but they agree that they have to make their websites and stores work together.</b>• <b><br>Retailers have to learn to anticipate new trends, or they'll always be</b> …

For Direct-to-Consumer Brands, Scaling Isn’t Easy

Barriers to entry in online fashion are lower than ever, but in a crowded and competitive online marketplace, scaling and customer retention remain …

The supply chain is becoming part of luxury designers’ branding strategies

The Council of Fashion Designers of America is encouraging its vast network of designers to bring their supply chains out of the shadows.<p>CFDA …

Online Retailers Are Desperate to Stem a Surging Tide of Returns

Online sales are growing at about three times the rate of those from brick-and-mortar stores, in part because of the popularity of free shipping. But …

eCommerce

America’s ‘Retail Apocalypse’ Is Really Just Beginning

By Matt TownsendMatt Townsend, Jenny SuraneJenny Surane, Emma OrrEmma Orr and Christopher CannonChristopher Cannon<p>The so-called retail apocalypse has …

Amazon.com Inc

“I didn’t get paid for it”—Zara workers put desperate messages in garments

“I made this item you are going to buy, but I didn’t get paid for it,” reads a label inside a Zara garment.<p><b>It was written by Turkish workers who say they were not paid for their labor when creating products for the brand</b>. These factory workers were employed by a Bravo Tekstil complex in Istanbul, …

What Dollar Shave Club says about the future of subscription services

Subscription boxes — monthly-or-so deliveries of needed or wanted merchandise — have quickly become commonplace in retail. The model is now prevalent …

Why retailers are going all in on subscription services

The words ‘subscribe’ and ‘save’ are so closely linked in the world of retail that it’s no wonder the subscription box industry is booming. In 2017, …

Aldi and Lidl grow despite ignoring the internet

THE aisles are wide, the lights bright and shelves low. Most obviously, however, the apples shine and the broccoli beckons. For those used to the …

Trends

Investing in skills that’ll go the distance

Fifty years ago, work in developed countries was often defined by relative certainties. Aside from the periodic recession, many nations were at or …

World Economic Forum

Fit or miss? Retailers offer new tools to help shoppers

Stores watching Amazon take a larger share of clothing sales are trying to solve one of the most vexing issues for online shoppers: Finding items …

Trends

In massive retail shift, Nike to focus efforts on just 40 retail partners

See Correction/Clarification at end of article<p>Nike Inc. CEO Mark Parker on Wednesday announced a massive shakeup in the footwear giant's retail …

Trends

In bid for relevance, American Eagle Outfitters is testing concept stores

In order to avoid the demise befallen by some of its fellow mall brands, American Eagle Outfitters is testing experiential retail with a temporary …

Trends

Browns CEO explains launch of first brick-and-mortar in 20 years | Style Magazine | South China Morning Post

Brick-and-mortar retail stores aren’t history just yet. London’s luxury department store Browns, backed by e-tailer Farfetch, has added a new address …

Do People Still Care About Black Friday and Cyber Monday?

According to several studies, many people no longer feel relegated to shopping these arbitrary shopping "holidays."<p>Last year, Cyber Monday became the …

BuildingBulletproofBrands Archives

Why invest in Supreme when its secondary market is more valuable?

<i>Ripcord is a weekly newsletter we started to highlight one timely and important insight about the new consumer economy, cutting out the clutter and</i> …

Why Gen Z might signal the end of demographic targeting as we know it

Walking around Times Square at Advertising Week last month, one topic that surfaced on several panels was Gen Z — specifically, how to engage the …

Brands Want Students to Sell to Each Other

Victoria's Secret, Aerie, and others are deputizing campus brand reps across the country.<p>At Indiana University, a pair of tanned, blond twins in matching T-shirts hold up a banner for LIKEtoKNOW.it, the Instagram shopping app; at San Jose State, a group carrying polka-dotted shopping bags and giant …

Scott Disick

The fashion world speaks out: ‘Without immigration, we’d be selling potato sacks’

Retailer Jigsaw, whose staff come from 45 countries, is latest to call for tolerance after the Brexit vote and US presidential election<p>There is a new trend greeting shoppers this season but it’s not billowing cords or ruffle blouses: it’s the fashion industry’s attempt to counter hostility towards …

Teens are turning their backs on Nike

Street styles are capturing the young generation's attention, although they're still more likely to spend money on food, according to a recent report.

Teens